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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> tech-vi@groups.io <tech-vi@groups.io> <b>On Behalf Of </b>David Goldfield<br><b>Sent:</b> Tuesday, November 29, 2022 6:29 PM<br><b>To:</b> Tech-VI Announcement List <tech-vi@groups.io><br><b>Subject:</b> [tech-vi Announce List] Important update about Aira free sponsored offers<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='margin-bottom:12.0pt'><b>From:</b> <a href="mailto:main@aira.groups.io">main@aira.groups.io</a> <<a href="mailto:main@aira.groups.io">main@aira.groups.io</a>> <b>On Behalf Of </b>Jenine Stanley<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width=386 valign=top style='width:289.5pt;padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:7.5pt 15.0pt 7.5pt 15.0pt'><p style='margin:0in'><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:#262C30'>November 29, 2022</span><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p></o:p></span></p><p style='margin:0in'><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p> </o:p></span></p><p style='margin:0in'><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:black'>In August we announced general changes would be coming to Aira’s service. Our number one goal is to build a sustainable visual interpreting accommodation service to ensure that Aira remains on solid financial footing despite fluctuations in all things around us. </span><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p></o:p></span></p><p style='margin:0in'><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p> </o:p></span></p><p style='margin:0in'><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:black'>Since our early days, we have invested considerable sums of money to provide “free” Aira-sponsored minutes. </span><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:#222222'>Our commitment to providing some level of free access will continue; however, we will monitor and adjust this investment to be fiscally prudent. By slowing our pace of investment in “free”, we will be in a position to invest in other areas of the business that will provide long term value and financial health. </span><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p></o:p></span></p><p style='margin:0in'><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p> </o:p></span></p><p style='margin:0in'><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:black'>The purpose of this letter is to tell you about three changes to our “free” Aira-sponsored programs. </span><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:#222222'>These changes are being announced today, </span><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:black'>Tuesday, November 29, 2022, </span><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:#222222'>and will go into effect on Monday, December 5, 2022. </span><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p></o:p></span></p><h2 style='margin:0in'><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:#606D78'> </span><span style='font-size:16.5pt;font-family:"Arial",sans-serif;color:#606D78'><o:p></o:p></span></h2><p style='margin:0in'><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:black'>Job Seeker - The number of calls per day has been limited to one, up to 30 minutes. Our pace of investment here must slow until we find a suitable sponsor. We are looking for a commercial company to sponsor Job Seeker much like Intuit sponsors the Small Business offer. Eligible tasks for this offer can be found in the Aira app.</span><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p></o:p></span></p><p style='margin:0in'><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p> </o:p></span></p><p style='margin:0in'><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:black'>Five Minutes Free - Today Guests have access to one free 5-minute call per 24 hour period and Subscribers have access to one free 5-minute call every 4 hours per 24 hour period. The net effect of Five Minutes Free is that Aira funds two out of every three calls. We can no longer afford to sustain this; beginning December 5, 2022, we are making changes to our investment in Five Minutes Free. The new offers are:</span><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p></o:p></span></p><p style='margin:0in'><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p> </o:p></span></p><p style='margin:0in'><b><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:black'>Summary of Changes</span></b><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p></o:p></span></p><p style='margin:0in'><b><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:black'>Guest Five Minutes Free </span></b><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p></o:p></span></p><h2 style='margin:0in'><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:black;font-weight:normal'>IS CURRENTLY: Guests could make one five-minute call, at no cost, once a day.</span><span style='font-size:16.5pt;font-family:"Arial",sans-serif;color:#606D78'><o:p></o:p></span></h2><h2 style='margin:0in'><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:black;font-weight:normal'>WILL BE: Guests will be able to make one five-minute call, at no cost, once every 48 hours. </span><span style='font-size:16.5pt;font-family:"Arial",sans-serif;color:#606D78'><o:p></o:p></span></h2><p style='margin:0in'><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:#606D78'> </span><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p></o:p></span></p><h2 style='margin:0in'><span style='font-size:11.5pt;font-family:"Helvetica",sans-serif;color:black'>Paid Subscriber Five Minutes Free </span><span style='font-size:16.5pt;font-family:"Arial",sans-serif;color:#606D78'><o:p></o:p></span></h2><h2 style='margin:0in'><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:black;font-weight:normal'>IS CURRENTLY: Paid Subscribers could make a five-minute call, at no cost, once every four hours.</span><span style='font-size:16.5pt;font-family:"Arial",sans-serif;color:#606D78'><o:p></o:p></span></h2><h2 style='margin:0in'><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:black;font-weight:normal'>WILL BE: Paid Subscribers will be able to make a five-minute call, at no cost, once every 12 hours. </span><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:black'> </span><span style='font-size:16.5pt;font-family:"Arial",sans-serif;color:#606D78'><o:p></o:p></span></h2><p style='margin:0in'><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p> </o:p></span></p><p style='margin:0in'><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:black'>On Wednesday, November 30, 2022 at 12:00 noon Pacific, 3:00 pm Eastern and 8:00 pm British time, please join us for a webinar where we will review these changes and answer your questions. Join at </span><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><a href="https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D0015MWyyhpnXKijosqhQIAPe3PeuwJVxcpCNe9DA4ywNKqrP_UvWErS1GFI_6oTtuSiGa8NezRDk2Zbhe3X58xCt5sdEcHDyG8EvBODUAZidFO7M4ttMai63Kl0QNPgRsAjsMuqP51RO95xEzXiY8ts4A%3D%3D%26c%3DWP1mF9QODTNNbL2qLcSPKQly7AqdOrskOw7_Fv6Yzl_fIDubfXEyWQ%3D%3D%26ch%3DOvEQZR5ZcB5fnOVvpLjb_7G6FwlhbFhitaBUoq_3OVyB1cwhTl-zvw%3D%3D&data=05%7C01%7C%7Cd11d8ffd626b4271b2c508dad246c76f%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638053498688257494%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=xjrtJV7MWyLyDmkqAo1kwjRrbqu9RpSkjRG%2FDCqduow%3D&reserved=0" target="_blank"><b><span style='font-size:13.0pt;color:#1155CC'>bit.ly/aira_changes</span></b></a></span><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:black'>. We will also stream live Aira’s YouTube channel, </span><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><a href="https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fr20.rs6.net%2Ftn.jsp%3Ff%3D0015MWyyhpnXKijosqhQIAPe3PeuwJVxcpCNe9DA4ywNKqrP_UvWErS1B0R-G2uAoGzO5tzM5ojsGOLjcaGm6fg5DhwHEL0omW1CenrwT6brFaeIum1aQM2VDNSXvldPuy-1qMIFWTIBqmQWZfjEKkotg%3D%3D%26c%3DWP1mF9QODTNNbL2qLcSPKQly7AqdOrskOw7_Fv6Yzl_fIDubfXEyWQ%3D%3D%26ch%3DOvEQZR5ZcB5fnOVvpLjb_7G6FwlhbFhitaBUoq_3OVyB1cwhTl-zvw%3D%3D&data=05%7C01%7C%7Cd11d8ffd626b4271b2c508dad246c76f%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638053498688257494%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=QMyOf8KkSIJZ6yAyXT5AlNrYfcsV%2FGNrLg0iCFP%2B3f0%3D&reserved=0" target="_blank"><b><span style='font-size:13.0pt;color:#1155CC'>youtube.com/c/airaio</span></b></a></span><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:black'>. </span><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p></o:p></span></p><p style='margin:0in'><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p> </o:p></span></p><p style='margin:0in'><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:black'>I am confident these changes will create a stronger footing for Aira as we continue to evolve and grow our service. Our Customer Care team is available to assist and answer questions daily from 6:00 AM to 6:00 PM Pacific Time. </span><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p></o:p></span></p><p style='margin:0in'><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p> </o:p></span></p><p style='margin:0in'><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:black'>Email: </span><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><a href="mailto:support@aira.io" target="_blank"><b><span style='font-size:13.0pt;color:#1155CC'>support@aira.io</span></b></a></span><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:black'>. </span><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p></o:p></span></p><p style='margin:0in'><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p> </o:p></span></p><p style='margin:0in'><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:black'>US & Canada: 1-800-835-1934 Text: 858-242-4457</span><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p></o:p></span></p><p style='margin:0in'><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:black'>Australia: 61-800-765-096 </span><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p></o:p></span></p><p style='margin:0in'><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:black'>New Zealand: 64-800-425-451 </span><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p></o:p></span></p><p style='margin:0in'><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:black'>UK: 44-800-046-5668 text: 44-149-320-2472</span><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p></o:p></span></p><p style='margin:0in'><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:black'>Ireland: 353-800-851-599</span><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p></o:p></span></p><p style='margin:0in'><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p> </o:p></span></p><p style='margin:0in'><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:black'>As always, thank you for your loyalty, for your business and for being a valued member of our community. </span><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p></o:p></span></p><p style='margin:0in'><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p> </o:p></span></p><p style='margin:0in'><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:black'>Troy Otillio</span><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p></o:p></span></p><p style='margin:0in'><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:black'>CEO l Aira</span><span style='font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#606D78'><o:p></o:p></span></p></td></tr></table></div></td></tr></table><p class=MsoNormal><span style='display:none'><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;caret-color: rgb(0, 0, 0);min-width: 100%'><tr><td style='padding:0in 0in 0in 0in'></td></tr></table><div><p class=MsoNormal><span style='color:white'>_._,_._,_<o:p></o:p></span></p></div><div class=MsoNormal align=center style='text-align:center'><hr size=2 width="100%" align=center></div><p class=MsoNormal>Groups.io Links:<o:p></o:p></p><p>You receive all messages sent to this group. <o:p></o:p></p><p><a href="https://groups.io/g/tech-vi/message/3064" target="_blank">View/Reply Online (#3064)</a> | <a href="mailto:tech-vi@groups.io?subject=Re:%20%5Btech-vi%20Announce%20List%5D%20Important%20update%20about%20Aira%20free%20sponsored%20offers" target="_blank">Reply To Group</a> | <a href="mailto:david.goldfield@outlook.com?subject=Private:%20Re:%20%5Btech-vi%20Announce%20List%5D%20Important%20update%20about%20Aira%20free%20sponsored%20offers" target="_blank">Reply To Sender</a> | <a href="https://groups.io/mt/95347546/318502" target="_blank">Mute This Topic</a> | <a href="https://groups.io/g/tech-vi/post">New Topic</a><br><a href="https://groups.io/g/tech-vi/editsub/318502">Your Subscription</a> | <a href="mailto:tech-vi+owner@groups.io">Contact Group Owner</a> | <a href="https://groups.io/g/tech-vi/leave/11845740/318502/1820159643/xyzzy">Unsubscribe</a> [floza58@bellsouth.net]<o:p></o:p></p><div><p class=MsoNormal><span style='color:white'>_._,_._,_<o:p></o:p></span></p></div></div></body></html>