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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Your Aira Team <info@aira.io> <br><b>Sent:</b> Monday, January 9, 2023 9:07 AM<br><b>To:</b> floza58@bellsouth.net<br><b>Subject:</b> Aira Announces the 2023 Retail Plans and Prices<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><div id=preheader><p class=MsoNormal style='mso-line-height-alt:.75pt'><span style='font-size:1.0pt'>Details about the new plans, new prices and where to go for more information<o:p></o:p></span></p></div><div id=tracking-image><p class=MsoNormal style='mso-line-height-alt:.75pt'><span style='font-size:1.0pt'><img src="https://s3.amazonaws.com/msv5/images/spacer.gif" width="1" height="1" alt="Web Bug from https://r20.rs6.net/on.jsp?ca=5d54c69c-5ff1-41b2-a791-57f8e3c7bc95&a=1135149915152&c=128b0382-68f0-11eb-acde-fa163e00700e&ch=12d9885e-68f0-11eb-acde-fa163e00700e" /></span><span style='font-size:1.0pt'><o:p></o:p></span></p></div><div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;background:white'><tr><td valign=top style='padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=620 style='width:465.0pt'><tr><td valign=top style='padding:11.25pt 7.5pt 11.25pt 7.5pt'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='border:solid #68ABD6 1.0pt;background:white;padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width="100%" valign=top style='width:100.0%;padding:0in 0in 0in 0in'><div><p class=MsoNormal align=center style='text-align:center;line-height:22.5pt'> <o:p></o:p></p></div></td></tr></table></div><p class=MsoNormal align=center style='text-align:center'><o:p> </o:p></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width="100%" valign=top style='width:100.0%;padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:7.5pt 30.0pt 7.5pt 30.0pt'><p class=MsoNormal align=center style='text-align:center'><a href="https://r20.rs6.net/tn.jsp?f=001C7emDEZXIsfWG72zNbzyYA30JEOMvcOheIg3Xz3KC3jcUo_6a41VbgnVUmryvdehshC0we85qWjurg04JhsU-ZRblz08HOJz_P5r7cscshNKjOB3UexT288TXUFjF5LU6ygAkIFSnU8=&c=Mp-Mk9pYi6OyqTGvAy1MagY6vUnMIuwn-pSRKS40jFNMyYW9gzeGPw==&ch=-65R5TshYVkje9i06u4KmLXH3y5lI1b5yIdh16du0yJ47WGBQgrtgQ=="><span style='text-decoration:none'><img border=0 width=200 height=83 style='width:2.0833in;height:.8645in' id="_x0000_i1025" src="https://files.constantcontact.com/01c153c4801/8b4ed552-290c-447e-b249-633cf102c9ae.png?rdr=true"></span></a><o:p></o:p></p></td></tr></table></div></td></tr></table></div><p class=MsoNormal align=center style='text-align:center'><span style='display:none'><o:p> </o:p></span></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width="100%" valign=top style='width:100.0%;padding:0in 0in 0in 0in'><div><p class=MsoNormal align=center style='text-align:center;mso-line-height-alt:7.5pt'> <o:p></o:p></p></div><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:7.5pt 30.0pt 7.5pt 30.0pt'><p><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1B1B1B'>January 9, 2023</span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><o:p> </o:p></span></p><p><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1B1B1B'>Dear Explorer,</span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><o:p> </o:p></span></p><p><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1B1B1B'>The 2023 Retail plans and pricing are now available, this letter provides context about the new prices and links to additional information.</span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1B1B1B'> </span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1B1B1B'>To design the 2023 plans, we examined actual call data and studied patterns of use from the last year. Our goal was to deliver a set of plans that align closely with how the majority of people use the service. </span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1B1B1B'> </span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1B1B1B'>Plans range in price and features to meet the variety of use cases our customers have demonstrated, from the basic to the complex. There are nine new plans ranging from 15 to 800 monthly minutes. The </span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><a href="https://r20.rs6.net/tn.jsp?f=001C7emDEZXIsfWG72zNbzyYA30JEOMvcOheIg3Xz3KC3jcUo_6a41VboBGasWeJEJc5hag_EivANi1hy1CEPTNDS3k6Jp_RhDTLE0DHGAG7sijNkhBdNy8A9opVVBQc3yoBGEUtnLCnEt2xo5vvKSkiFIlV08oAaiH&c=Mp-Mk9pYi6OyqTGvAy1MagY6vUnMIuwn-pSRKS40jFNMyYW9gzeGPw==&ch=-65R5TshYVkje9i06u4KmLXH3y5lI1b5yIdh16du0yJ47WGBQgrtgQ==" target="_blank"><b><span style='font-family:"Arial",sans-serif;color:#315FC3'>2023 Retail Plans and Prices web page</span></b></a></span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1B1B1B'> provides all of the details you’ll need to understand the plan types.  </span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1B1B1B'> </span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1B1B1B'>For the first time, the price list shows the full retail price. This is not what an individual will pay. Aira will redirect a portion of our profits to offset the cost of an individual Aira subscription, making the service more affordable for more people. You can learn what your price will be after Aira’s contribution by contacting Customer Care.</span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1B1B1B'> </span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1B1B1B'>We are not asking for any proof nor do we require any documentation to take advantage of the reduced price. Aira will grant the offset based on your request alone. Simply by contacting Customer Care and answering several questions, you will be eligible.</span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1B1B1B'> </span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1B1B1B'>For detailed information about the 2023 plans and prices, we invite you to visit the </span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><a href="https://r20.rs6.net/tn.jsp?f=001C7emDEZXIsfWG72zNbzyYA30JEOMvcOheIg3Xz3KC3jcUo_6a41VboBGasWeJEJc5hag_EivANi1hy1CEPTNDS3k6Jp_RhDTLE0DHGAG7sijNkhBdNy8A9opVVBQc3yoBGEUtnLCnEt2xo5vvKSkiFIlV08oAaiH&c=Mp-Mk9pYi6OyqTGvAy1MagY6vUnMIuwn-pSRKS40jFNMyYW9gzeGPw==&ch=-65R5TshYVkje9i06u4KmLXH3y5lI1b5yIdh16du0yJ47WGBQgrtgQ==" target="_blank"><b><span style='font-family:"Arial",sans-serif;color:#315FC3'>Introducing the 2023 Retail Plans and Price</span></b></a></span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#315FC3'> </span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#14264E'>web page, read this</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#315FC3'> </span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><a href="https://r20.rs6.net/tn.jsp?f=001C7emDEZXIsfWG72zNbzyYA30JEOMvcOheIg3Xz3KC3jcUo_6a41VboBGasWeJEJc43SwpMn9WaG-zDULvm1-FbwNHMwPEccwOkNfYKUeRIaJm5JnbAim-abYoeubKuqCzzQy9I1dT6lJ6ujhxXpSyA==&c=Mp-Mk9pYi6OyqTGvAy1MagY6vUnMIuwn-pSRKS40jFNMyYW9gzeGPw==&ch=-65R5TshYVkje9i06u4KmLXH3y5lI1b5yIdh16du0yJ47WGBQgrtgQ==" target="_blank"><b><span style='font-family:"Arial",sans-serif;color:#315FC3'>Newsroom article</span></b></a></span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#315FC3'> </span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#14264E'>and refer to these</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#315FC3'> </span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><a href="https://r20.rs6.net/tn.jsp?f=001C7emDEZXIsfWG72zNbzyYA30JEOMvcOheIg3Xz3KC3jcUo_6a41VboBGasWeJEJcF0UE76ldgbqFyfZ3Y0LClBP4JqJLrjZoZ4yOXaVa6i9VAtySBFil0qfTQgxdrCGqY82jkb5k-e6uUr2iXzTgr8zFvRSDb24XV8u74qLp2KM=&c=Mp-Mk9pYi6OyqTGvAy1MagY6vUnMIuwn-pSRKS40jFNMyYW9gzeGPw==&ch=-65R5TshYVkje9i06u4KmLXH3y5lI1b5yIdh16du0yJ47WGBQgrtgQ==" target="_blank"><b><span style='font-family:"Arial",sans-serif;color:#315FC3'>2023 Frequently Asked Questions</span></b></a></span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#315FC3'>. </span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1B1B1B'> </span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1B1B1B'>We will host a live webinar about the 2023 plans and prices on Wednesday, January 11, 2023 3:00 PM Pacific time. Please </span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><a href="https://r20.rs6.net/tn.jsp?f=001C7emDEZXIsfWG72zNbzyYA30JEOMvcOheIg3Xz3KC3jcUo_6a41VboBGasWeJEJcCkl_DblCwkcJCR04yY19Fy9mDZxu3LFVFkMuB4FXRyUW7JXdFxncjcjCBDbtKI4IEBGwqhZcmv9GOn7OW0N0yS0riHLMcRvCTj_PpnsP-kG9KLLFOnZL4U0DqO6JLJ-RW-5vRR3CUTE=&c=Mp-Mk9pYi6OyqTGvAy1MagY6vUnMIuwn-pSRKS40jFNMyYW9gzeGPw==&ch=-65R5TshYVkje9i06u4KmLXH3y5lI1b5yIdh16du0yJ47WGBQgrtgQ==" target="_blank"><b><span style='font-family:"Arial",sans-serif;color:#315FC3'>register in advance for this webinar at this link</span></b></a></span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1B1B1B'>. After registering, you will receive a confirmation email containing information about joining the webinar.</span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1B1B1B'> </span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1B1B1B'>We will continue to monitor to be sure we are not only building a sustainable business, but also supporting the community. Our Customer Care team is available to answer your questions, daily from 6:00 AM to 6:00 PM Pacific time. Please note that Aira Agents will not have information about the Aira Offset, please direct any questions or concerns to Customer Care. </span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1B1B1B'> </span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1B1B1B'>We welcome and value your feedback, feel free to share it with us at </span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><a href="mailto:support@aira.io" target="_blank"><b><span style='font-family:"Arial",sans-serif;color:#315FC3'>support@aira.io</span></b></a></span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1B1B1B'>. As always, thank you for being part of our community.  </span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1B1B1B'> </span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1B1B1B'>Sincerely,</span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1B1B1B'> </span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1B1B1B'>Troy Otillio</span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#1B1B1B'>CEO l Aira</span><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:#444444'><o:p></o:p></span></p></td></tr></table></div><div><p class=MsoNormal align=center style='text-align:center;mso-line-height-alt:7.5pt'> <o:p></o:p></p></div></td></tr></table></div><p class=MsoNormal align=center style='text-align:center'><span style='display:none'><o:p> </o:p></span></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width="100%" valign=top style='width:100.0%;padding:0in 0in 0in 0in'>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