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</o:shapelayout></xml><![endif]--></head><body bgcolor="#F6F7F7" lang=EN-US link=blue vlink=purple style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Freedom Scientific Blog <donotreply@wordpress.com> <br><b>Sent:</b> Tuesday, February 14, 2023 6:14 PM<br><b>To:</b> floza58@bellsouth.net<br><b>Subject:</b> [New post] Learn Top Five JAWS Troubleshooting Tips<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;background:#F6F7F7;border-collapse:collapse'><tr><td width="100%" style='width:100.0%;padding:0in 0in 0in 0in'><div style='margin-left:30.0pt;margin-right:30.0pt;box-sizing: border-box'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;background:white;border-collapse:collapse'><tr><td style='padding:30.0pt 42.0pt 30.0pt 42.0pt'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td width="30%" style='width:30.0%;padding:0in 0in 0in 0in'><p class=MsoNormal style='margin-bottom:.5in;line-height:18.0pt'><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif'><img width=32 height=32 style='width:.3333in;height:.3333in' id="_x0000_i1034" src="https://i0.wp.com/blog.freedomscientific.com/wp-content/uploads/2017/08/cropped-Freedom-Banner-1.jpg?resize=256%2C256&ssl=1" alt="Site logo image"></span><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif'><o:p></o:p></span></p></td><td style='padding:0in 0in 0in 0in'><p class=MsoNormal align=right style='margin-bottom:.5in;text-align:right;line-height:18.0pt'><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Elizabeth Whitaker posted: " Want to know how to gather information about an open application? Need to refresh your screen or restore JAWS settings? Join us Thursday, February 16 at noon Eastern time for a live webinar, “When JAWS Does the Unexpected: Top Five Troubleshooting Tips.”" <span class=header-title><a href="https://blog.freedomscientific.com"><b><span style='color:#101517;text-decoration:none'>Freedom Scientific Blog</span></b></a> </span><o:p></o:p></span></p></td></tr></table><h1 style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:0in;-webkit-font-smoothing: default;-moz-osx-font-smoothing: auto'><span style='font-size:30.0pt;font-family:"Segoe UI",sans-serif;color:#2D3338;letter-spacing:-.1pt'><a href="https://public-api.wordpress.com/bar/?stat=groovemails-events&bin=wpcom_email_click&redirect_to=https%3A%2F%2Fblog.freedomscientific.com%2Flearn-top-five-jaws-troubleshooting-tips%2F&sr=0&signature=e8c2c1a5353e4a2bff4d9c706c1cdd11&blog_id=134131076&user=70dd6cebbdcd75b019096813b73e9d61&_e=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&_z=z"><span style='color:#101517;text-decoration:none'>Learn Top Five JAWS Troubleshooting Tips</span></a> <o:p></o:p></span></h1><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td width=64 style='width:48.0pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:24.0pt;margin-left:0in'><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif'><img border=0 width=48 height=48 style='width:.5in;height:.5in' id="_x0000_i1033" src="http://1.gravatar.com/avatar/1f25be95346904cf356387171bfc7549?s=96&d=http%3A%2F%2F1.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D96&r=G"></span><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif'><o:p></o:p></span></p></td><td style='padding:0in 0in 0in 0in'><p class=name style='margin:0in'><b><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#101517;letter-spacing:-.1pt'>Elizabeth Whitaker<o:p></o:p></span></b></p><p class=meta style='margin:0in'><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#646970'>Feb 14 <o:p></o:p></span></p></td></tr></table><div style='margin-bottom:.25in'><div style='margin-bottom:.25in'><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:.25in;margin-left:0in'><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#101517'>Want to know how to gather information about an open application? Need to refresh your screen or restore JAWS settings? Join us Thursday, February 16 at noon Eastern time for a live webinar, “When JAWS Does the Unexpected: Top Five Troubleshooting Tips.”<o:p></o:p></span></p><h2 style='mso-margin-top-alt:.5in;margin-right:0in;margin-bottom:.25in;margin-left:0in'><span style='font-size:21.0pt;font-family:"Segoe UI",sans-serif;color:#2D3338'>What We’ll Cover<o:p></o:p></span></h2><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:.25in;margin-left:0in'><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#101517'>We’ll provide troubleshooting tips for gathering information about applications, managing settings, restarting JAWS, and contacting Technical Support. Learn how to:<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:1.0in;text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:#101517'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#101517'>Virtualize a control or window to gather information or copy error messages.<o:p></o:p></span></p><p class=MsoNormal style='margin-top:.25in;mso-margin-bottom-alt:auto;margin-left:1.0in;text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:#101517'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#101517'>Use JAWS Speech History to review and copy information spoken by JAWS.<o:p></o:p></span></p><p class=MsoNormal style='margin-top:.25in;mso-margin-bottom-alt:auto;margin-left:1.0in;text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:#101517'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#101517'>Enable the telemetry feature in the Startup Wizard<o:p></o:p></span></p><p class=MsoNormal style='margin-top:.25in;mso-margin-bottom-alt:auto;margin-left:1.0in;text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:#101517'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#101517'>Restore JAWS factory settings to clear manually configured settings or custom-imported settings from a previous release of JAWS.<o:p></o:p></span></p><p class=MsoNormal style='margin-top:.25in;mso-margin-bottom-alt:auto;margin-left:1.0in;text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:#101517'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#101517'>Manually shut down JAWS when an issue occurs.<o:p></o:p></span></p><p class=MsoNormal style='margin-top:.25in;mso-margin-bottom-alt:auto;margin-left:1.0in;text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:#101517'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#101517'>Refresh the screen.<o:p></o:p></span></p><p class=MsoNormal style='margin-top:.25in;mso-margin-bottom-alt:auto;margin-left:1.0in;text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:#101517'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#101517'>Unlock the Focus Braille Display.<o:p></o:p></span></p><p class=MsoNormal style='margin-top:.25in;mso-margin-bottom-alt:auto;margin-left:1.0in;text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:#101517'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#101517'>Contact Technical Support.<o:p></o:p></span></p><p class=MsoNormal style='margin-top:.25in;mso-margin-bottom-alt:auto;margin-left:1.0in;text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:#101517'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#101517'>Use the FS Support Tool located in JAWS Help.<o:p></o:p></span></p><h2 style='mso-margin-top-alt:.5in;margin-right:0in;margin-bottom:.25in;margin-left:0in'><span style='font-size:21.0pt;font-family:"Segoe UI",sans-serif;color:#2D3338'>Polling Questions<o:p></o:p></span></h2><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:.25in;margin-left:0in'><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#101517'>Beginning with this webinar, we will use the polling feature in Zoom. This feature enables us to collect important demographic information about which products you use and how you use them so we can create training more targeted to your needs. To interact with the polling questions in Zoom:<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:1.0in;text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#101517'><span style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#101517'>You will receive a notification once the poll is launched in Zoom and the questions are displayed. JAWS will read this notification.<o:p></o:p></span></p><p class=MsoNormal style='margin-top:.25in;mso-margin-bottom-alt:auto;margin-left:1.0in;text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#101517'><span style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#101517'>Press the <strong><span style='font-family:"Segoe UI",sans-serif'>TAB</span></strong> key to navigate through the content, which includes the name of the poll, the questions, and the answers.<o:p></o:p></span></p><p class=MsoNormal style='margin-top:.25in;mso-margin-bottom-alt:auto;margin-left:1.0in;text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#101517'><span style='mso-list:Ignore'>3.<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#101517'>Radio buttons are used for questions where only one answer can be selected. Press the <strong><span style='font-family:"Segoe UI",sans-serif'>UP</span></strong> <strong><span style='font-family:"Segoe UI",sans-serif'>ARROW </span></strong>or <strong><span style='font-family:"Segoe UI",sans-serif'>DOWN ARROW</span></strong> to navigate to and select a radio button.<o:p></o:p></span></p><p class=MsoNormal style='margin-top:.25in;mso-margin-bottom-alt:auto;margin-left:1.0in;text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#101517'><span style='mso-list:Ignore'>4.<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#101517'>Checkboxes are used for questions that can have more than one answer. Press the <strong><span style='font-family:"Segoe UI",sans-serif'>TAB</span></strong> key to navigate to each checkbox, and press the <strong><span style='font-family:"Segoe UI",sans-serif'>SPACEBAR</span></strong> to select it.<o:p></o:p></span></p><p class=MsoNormal style='margin-top:.25in;mso-margin-bottom-alt:auto;margin-left:1.0in;text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#101517'><span style='mso-list:Ignore'>5.<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#101517'>Press <strong><span style='font-family:"Segoe UI",sans-serif'>ENTER</span></strong> on the Submit button to submit your answers.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:.25in;margin-left:0in'><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#101517'>Pressing <strong><span style='font-family:"Segoe UI",sans-serif'>ESC</span></strong> will navigate away from the poll and place focus in the Zoom webinar window. Should this occur accidentally, press <strong><span style='font-family:"Segoe UI",sans-serif'>F6</span></strong> to return to the poll.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:.25in;margin-left:0in'><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#101517'><a href="https://us06web.zoom.us/webinar/register/WN_W-TVgdwfQ3Omz3bLPzAWHw"><span style='color:#007117'>Register</span></a> for this webinar to learn ways of troubleshooting with JAWS. ACVREP credits will be available to those who attend the live webinar.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:.25in;margin-left:0in'><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#101517'>Can’t attend? We archive all webinars on our <a href="https://www.freedomscientific.com/training/freewebinars/archivedwebinars/"><span style='color:#007117'>Webinars On Demand</span></a> page.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:.25in;margin-left:0in'><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#101517'>Have questions? 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