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</o:shapelayout></xml><![endif]--></head><body bgcolor="#F9F9F9" lang=EN-US link=blue vlink=purple style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Be My Eyes <info@bemyeyes.com> <br><b>Sent:</b> Monday, September 18, 2023 11:09 AM<br><b>To:</b> Frank Loza <floza58@bellsouth.net><br><b>Subject:</b> Be My Eyes is Updating our Terms of Service and Privacy Policy<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p align=center style='text-align:center;line-height:17.15pt;background:white'><span lang=EN style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#595959'><a href="https://emails.bemyeyes.com/email/view/650858a4945b8620831768" target="_blank"><span style='color:#595959'>Read this email online</span></a><o:p></o:p></span></p><div style='margin-top:30.0pt;margin-bottom:30.0pt'><p class=MsoNormal style='background:white'><span lang=EN style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:black'><o:p></o:p></span></p><p style='margin-top:6.0pt;background:white'><span lang=EN style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:black'>Dear Be My Eyes User, <br><br>Thank you for your connection with Be My Eyes! You are part of a worldwide contingent of more than half a million users who are blind or have low vision. In the years ahead, we hope many more people like you will enjoy the magic of using Be My Eyes to connect with volunteers, companies, and – now – cutting-edge artificial intelligence tools. <br><br>Periodically, we need to update our Terms of Service and Privacy Policy to keep pace with all these great steps forward. Now is one of those times, which is why you are receiving this email. <br><br>Our terms will be effective beginning September 18, 2023. You can read our <a href="https://emails.bemyeyes.com/r/1234b8a4d3cd9bfc5d7c010a7?ct=YTo1OntzOjY6InNvdXJjZSI7YToyOntpOjA7czoxNDoiY2FtcGFpZ24uZXZlbnQiO2k6MTtpOjc4O31zOjU6ImVtYWlsIjtpOjQwO3M6NDoic3RhdCI7czoyMjoiNjUwODU4YTQ5NDViODYyMDgzMTc2OCI7czo0OiJsZWFkIjtzOjY6IjExMjM2MiI7czo3OiJjaGFubmVsIjthOjE6e3M6NToiZW1haWwiO2k6NDA7fX0%3D&">updated Terms of Service</a> here, and our <a href="https://emails.bemyeyes.com/r/e1a1ac52917a048d1eaeadc90?ct=YTo1OntzOjY6InNvdXJjZSI7YToyOntpOjA7czoxNDoiY2FtcGFpZ24uZXZlbnQiO2k6MTtpOjc4O31zOjU6ImVtYWlsIjtpOjQwO3M6NDoic3RhdCI7czoyMjoiNjUwODU4YTQ5NDViODYyMDgzMTc2OCI7czo0OiJsZWFkIjtzOjY6IjExMjM2MiI7czo3OiJjaGFubmVsIjthOjE6e3M6NToiZW1haWwiO2k6NDA7fX0%3D&">updated Privacy Policy</a> here. We have also written a <a href="https://emails.bemyeyes.com/r/7525fcb1cf1c26589f61092f6?ct=YTo1OntzOjY6InNvdXJjZSI7YToyOntpOjA7czoxNDoiY2FtcGFpZ24uZXZlbnQiO2k6MTtpOjc4O31zOjU6ImVtYWlsIjtpOjQwO3M6NDoic3RhdCI7czoyMjoiNjUwODU4YTQ5NDViODYyMDgzMTc2OCI7czo0OiJsZWFkIjtzOjY6IjExMjM2MiI7czo3OiJjaGFubmVsIjthOjE6e3M6NToiZW1haWwiO2k6NDA7fX0%3D&">blog post describing the new terms</a>. <br><br>Here are a few key points from our updated terms: <o:p></o:p></span></p><ul type=disc><li class=MsoNormal style='color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;background:white'><span lang=EN style='font-size:12.0pt;font-family:"Segoe UI",sans-serif'>We record the video streams between you and the Volunteers you call for safety, quality, and improvement of our services.<o:p></o:p></span></li><li class=MsoNormal style='color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;background:white'><span lang=EN style='font-size:12.0pt;font-family:"Segoe UI",sans-serif'>We’ll periodically send you emails about the goings-on at Be My Eyes. Of course, you can opt out of some of them, but not certain ones, like this, that are transactional or that are about our relationship with you.<o:p></o:p></span></li><li class=MsoNormal style='color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;background:white'><span lang=EN style='font-size:12.0pt;font-family:"Segoe UI",sans-serif'>We securely process, encrypt, and store all data in the United States.<o:p></o:p></span></li><li class=MsoNormal style='color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;background:white'><span lang=EN style='font-size:12.0pt;font-family:"Segoe UI",sans-serif'>If you have any questions or want your personal information removed from our systems, you can always email us at <a href="mailto:legal@bemyeyes.com">legal@bemyeyes.com</a>.<o:p></o:p></span></li></ul><p class=MsoNormal style='background:white'><span lang=EN style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:black'>In order to ensure that all of our users are working with the updated agreements, the first time you want to place a call or use Be My AI after September 18, 2023, you’ll be prompted to acknowledge and agree to three important elements of our terms and to accept them, and the updated terms, before continuing to use our services, just like when you first signed up. Of course you will be able to review the terms ahead of time, either by using the links above or the links that will be in the app. <br><br>Thank you for using Be My Eyes and being a valued member of our global community. We look forward to continuing to innovate and serve you for many years to come. <o:p></o:p></span></p></div></div><div><p align=center style='text-align:center;line-height:18.0pt;background:#F9F9F9'><span lang=EN style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#595959'>Keep in touch, find us on:<o:p></o:p></span></p><p class=MsoNormal align=center style='text-align:center;background:#F9F9F9'><span style='color:black'><a href="https://emails.bemyeyes.com/r/13046a9e90b08063984ad9fdb?ct=YTo1OntzOjY6InNvdXJjZSI7YToyOntpOjA7czoxNDoiY2FtcGFpZ24uZXZlbnQiO2k6MTtpOjc4O31zOjU6ImVtYWlsIjtpOjQwO3M6NDoic3RhdCI7czoyMjoiNjUwODU4YTQ5NDViODYyMDgzMTc2OCI7czo0OiJsZWFkIjtzOjY6IjExMjM2MiI7czo3OiJjaGFubmVsIjthOjE6e3M6NToiZW1haWwiO2k6NDA7fX0%3D&" title=""Facebook" t "><span lang=EN style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;text-decoration:none'><img border=0 width=64 height=64 style='width:.6666in;height:.6666in' id="_x0000_i1030" src="https://s3.amazonaws.com/bemyeyes-mail-assets/Facebook.png" alt="Find us on Facebook"></span></a><a href="https://emails.bemyeyes.com/r/d6c353b1527602fbaba0ff3a9?ct=YTo1OntzOjY6InNvdXJjZSI7YToyOntpOjA7czoxNDoiY2FtcGFpZ24uZXZlbnQiO2k6MTtpOjc4O31zOjU6ImVtYWlsIjtpOjQwO3M6NDoic3RhdCI7czoyMjoiNjUwODU4YTQ5NDViODYyMDgzMTc2OCI7czo0OiJsZWFkIjtzOjY6IjExMjM2MiI7czo3OiJjaGFubmVsIjthOjE6e3M6NToiZW1haWwiO2k6NDA7fX0%3D&" title=""Twitter" t "><span lang=EN style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;text-decoration:none'><img border=0 width=64 height=64 style='width:.6666in;height:.6666in' id="_x0000_i1029" src="https://s3.amazonaws.com/bemyeyes-mail-assets/Twitter.png" alt="Follow us on Twitter"></span></a><a href="https://emails.bemyeyes.com/r/4ee729f983f767530e71d6ca0?ct=YTo1OntzOjY6InNvdXJjZSI7YToyOntpOjA7czoxNDoiY2FtcGFpZ24uZXZlbnQiO2k6MTtpOjc4O31zOjU6ImVtYWlsIjtpOjQwO3M6NDoic3RhdCI7czoyMjoiNjUwODU4YTQ5NDViODYyMDgzMTc2OCI7czo0OiJsZWFkIjtzOjY6IjExMjM2MiI7czo3OiJjaGFubmVsIjthOjE6e3M6NToiZW1haWwiO2k6NDA7fX0%3D&" title=""YouTube" t "><span lang=EN style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;text-decoration:none'><img border=0 width=64 height=64 style='width:.6666in;height:.6666in' id="_x0000_i1028" src="https://s3.amazonaws.com/bemyeyes-mail-assets/Youtube.png" alt="Follow us on YouTube"></span></a><a href="https://emails.bemyeyes.com/r/02873bd3d53845cf5283acef6?ct=YTo1OntzOjY6InNvdXJjZSI7YToyOntpOjA7czoxNDoiY2FtcGFpZ24uZXZlbnQiO2k6MTtpOjc4O31zOjU6ImVtYWlsIjtpOjQwO3M6NDoic3RhdCI7czoyMjoiNjUwODU4YTQ5NDViODYyMDgzMTc2OCI7czo0OiJsZWFkIjtzOjY6IjExMjM2MiI7czo3OiJjaGFubmVsIjthOjE6e3M6NToiZW1haWwiO2k6NDA7fX0%3D&" title=""Instagram" t "><span lang=EN style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;text-decoration:none'><img border=0 width=64 height=64 style='width:.6666in;height:.6666in' id="_x0000_i1027" src="https://s3.amazonaws.com/bemyeyes-mail-assets/Instagram.png" alt="Follow us on Instagram"></span></a><a href="https://emails.bemyeyes.com/r/94bd1b02b598ac1a76dbbd4a7?ct=YTo1OntzOjY6InNvdXJjZSI7YToyOntpOjA7czoxNDoiY2FtcGFpZ24uZXZlbnQiO2k6MTtpOjc4O31zOjU6ImVtYWlsIjtpOjQwO3M6NDoic3RhdCI7czoyMjoiNjUwODU4YTQ5NDViODYyMDgzMTc2OCI7czo0OiJsZWFkIjtzOjY6IjExMjM2MiI7czo3OiJjaGFubmVsIjthOjE6e3M6NToiZW1haWwiO2k6NDA7fX0%3D&" title=""TikTok" t "><span lang=EN style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;text-decoration:none'><img border=0 width=64 height=64 style='width:.6666in;height:.6666in' id="_x0000_i1026" src="https://bemyeyes-mail-assets.s3.amazonaws.com/TikTok.png" alt="Follow us on TikTok"></span></a></span><span lang=EN style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:white'><o:p></o:p></span></p><p align=center style='text-align:center;line-height:18.0pt;background:#F9F9F9'><span lang=EN style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#595959'>Questions or concerns? <a href="https://emails.bemyeyes.com/r/54ec7ad69adb768ae3c4642f8?ct=YTo1OntzOjY6InNvdXJjZSI7YToyOntpOjA7czoxNDoiY2FtcGFpZ24uZXZlbnQiO2k6MTtpOjc4O31zOjU6ImVtYWlsIjtpOjQwO3M6NDoic3RhdCI7czoyMjoiNjUwODU4YTQ5NDViODYyMDgzMTc2OCI7czo0OiJsZWFkIjtzOjY6IjExMjM2MiI7czo3OiJjaGFubmVsIjthOjE6e3M6NToiZW1haWwiO2k6NDA7fX0%3D&" target="_blank"><span style='color:#595959'>Try our FAQ</span></a> or contact our <a href="mailto:info@bemyeyes.com" target="_blank"><span style='color:#595959'>support team</span></a>. <o:p></o:p></span></p><p align=center style='text-align:center;line-height:18.0pt;background:#F9F9F9'><span lang=EN style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#595959'>Our address: Be My Eyes, 2345 Yale Street, 1st Floor, Palo Alto, CA 94306 </span><span lang=EN style='font-size:10.5pt;font-family:"Segoe UI Emoji",sans-serif;color:#595959'>🇺🇸</span><span lang=EN style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#595959'><o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:black'><img src="https://s3.amazonaws.com/msv5/images/spacer.gif" width="1" height="1" alt="Web Bug from https://emails.bemyeyes.com/email/650858a4945b8620831768.gif" /></span><span lang=EN style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:black'><o:p></o:p></span></p></div></body></html>