[Small-Appliance-Cooking] need idea for new toaster oven

[Gerald Levy]

Actually, the Black & Decker brand name is now owned by Spectrum brands, 
which purchased the rights to use it from the power tools company, 
Stanley Black & Decker, which originally purchased GE's small appliance 
division from GE years ago after cEO Jack Welch, who passed away a few 
days ago, decided to get out of the small appliance business.  GE 
recently sold its large appliance business to Electrolux, and is no 
longer in the consumer appliance business.  But not to worry.  Spectrum 
Brands has the best customer service I have ever encountered from an 
appliance company.  A few years ago, I purchased a Black & Decker 
toaster oven on Amazon.  Within three months, the mechanical timer 
stopped working, and I posted a review of this model on the Amazon 
review page and lamented that although I was otherwise very satisfied 
with this toaster oven, I was not happy that the timer had failed so 
prematurely.  Well, a few days later, I received an email from a 
customer service rep from Spectrum Brands who had apparently read my 
review.  He offered to send me a brand new toaster oven rightaway, no 
questions asked.  He even offered to send me a better unit than the one 
I had originally purchased.  A week later, a brand new high-end 
mechanical toaster oven was delivered to my door.  That's really going 
the extra mile.


Gerald



On 3/8/2020 3:43 PM, Henry Osborne via Small-Appliance-Cooking wrote:
> Black and Decker which was formerly General Electric is a very good brand.
> My Dad worked for G E and I am pro G E all the way, big smile.
>
> -----Original Message-----
> From: Small-Appliance-Cooking <small-appliance-cooking-bounces at nfbnet.org> On Behalf Of Gerald Levy via Small-Appliance-Cooking
> Sent: Sunday, March 8, 2020 3:20 PM
> To: Michael Russillo via Small-Appliance-Cooking <small-appliance-cooking at nfbnet.org>
> Cc: Gerald Levy <bwaylimited at verizon.net>
> Subject: Re: [Small-Appliance-Cooking] need idea for new toaster oven
>
>
> Go to Amazon.com, and type "4 slice toaster oven" into the search field.  You will get dozens of results, most of which are good, old fashioned mechanical models with simple to set knobs.  For instance, Amazon sells the Black & Decker 4 slice toaster oven, model TO-1705 for a very affordable $30.  It has three mechanical knobs for temperature, mode and timer which can be labeled with tactile markers at strategic points around the knobs.  I have been using a similar model for years. Hamilton Beach Oster, Bella and KitchenAid also make mechanical toaster ovens.
>
>
> https://www.amazon.com/BLACK-DECKER-Controls-Stainless-TO1705SB/dp/B071K1KM3Z/ref=sr_1_3?keywords=black+decker+4+slice+convection+toaster+oven&qid=1583693525&sr=8-3
>
>
>
> Gerald
>
>
> On 3/8/2020 2:44 PM, Michael Russillo via Small-Appliance-Cooking wrote:
>> Hi list, since our old toaster oven stopped working now, does anyone
>> have an idea where I can get a new one that's accessible and not the
>> touchscreen type of toaster oven?  I don't want to pay an exorbitant
>> price but anything from, say, $70 to $100 would be more in my range,
>> as long as it's pretty accessible.  Thanks.
>>
>>
>> Peter
>>
>>
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