[stylist] Helping Someone With Business Writing

[Homme, James]

Hi,
Do you have a book on Bookshare or some other source you can recommend on business writing that won't make someone pull out their hair as they read it? I have a fellow employee who could use some business writing help, and it would help if the experience was somewhat painless. I'm talking about basic stuff like:

Grammar without grief
Proper e-mail etiquette
When to be formal and when it's OK to let down your guard in your writing

I don't think my friend is going to be doing any documents like press releases or other reports.

Thanks.

Jim

________________________________

This e-mail and any attachments to it are confidential and are intended solely for use of the individual or entity to whom they are addressed. If you have received this e-mail in error, please notify the sender immediately and then delete it. If you are not the intended recipient, you must not keep, use, disclose, copy or distribute this e-mail without the author's prior permission. The views expressed in this e-mail message do not necessarily represent the views of Highmark Inc., its subsidiaries, or affiliates.