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<title>Job Posting - Technology Analyst</title>
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<p><a name="gd_top"></a><b><span lang="EN">This is a courtesy copy of an email bulletin sent by Janice Eggers - DFB.</span></b><span lang="EN"><o:p></o:p></span></p>
<p><b><span lang="EN">This bulletin was sent to the following groups of people:</span></b><span lang="EN"><o:p></o:p></span></p>
<p><span lang="EN">Subscribers of DFB_JobPostings (357 recipients) <o:p></o:p></span></p>
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<span style="font-size:11.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333">Having trouble viewing this email? View it in your browser
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<h1 style="line-height:110%;text-align:start"><span style="font-size:21.0pt;line-height:110%;font-family:"Arial",sans-serif;color:#333333">Technology Analyst<o:p></o:p></span></h1>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:140%">
<strong><span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333">Location:</span></strong><span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333"> Des Moines, Iowa<br>
<strong><span style="font-family:"Arial",sans-serif">Salary Minimum:</span></strong> $50,980.80<br>
<strong><span style="font-family:"Arial",sans-serif">Salary Maximum:</span></strong> $77,563.20<br>
<strong><span style="font-family:"Arial",sans-serif">Post Close Date:</span></strong> May 3, 2019<o:p></o:p></span></p>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:140%">
<strong><span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333">Job Description:</span></strong><span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333"> This is a courtesy posting for
a non-merit position. Please follow instructions in the “To Apply” section for directions on how to apply for this position.<o:p></o:p></span></p>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:140%">
<span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333">The Iowa Department for the Blind (IDB) is seeking applicants for a position that will promote IDB’s mission, vision and values by providing access technology support
to agency staff and clients.<o:p></o:p></span></p>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:140%">
<span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333"><br>
<strong><span style="font-family:"Arial",sans-serif">Duties and responsibilities to include the following:</span></strong><o:p></o:p></span></p>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:140%">
<span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333">Provide training to agency employees on the efficient use of IDB’s technology infrastructure. Provide initial technology orientation to new employees. Share information
and provide training related to new tools, features and updates to all employees as appropriate. Work with end users to solve technology-related problems, in particular those related to access technology. Keep records of problems encountered and the specific
steps taken to resolve them. Recommend and carry out system improvements to improve the efficiency and accessibility of IDB systems. Provide adequate and timely notification to the end user community when system changes or enhancements are implemented.<o:p></o:p></span></p>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:140%">
<span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333">Keep current with developments in nonvisual access software and hardware. Evaluate new access technology, and provide information and training to agency employees on
the features of this technology. Create training materials to teach the key features, and make recommendations concerning what access technology might work best in given situations. Share information with outside organizations to help them to recognize the
importance of compatibility with nonvisual access technology and to develop systems that are, in their own right, compatible with such technology and usable by nonvisual users. When requested, provide support to employers and other state agencies to test systems
for accessibility and recommend adaptations and modifications needed to improve the usability of these systems by blind persons. Research and implement solutions that will make it possible for information technology tasks to be performed using nonvisual access
technology. Ensure that department systems and any enhancements made to systems are compatible with nonvisual access technology.<o:p></o:p></span></p>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:140%">
<span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333">Assist in the maintenance and upkeep of IDB’s access technology loaner pools. Ensure that all devices are up-to-date and in good working order before they are loaned
to clients. Evaluate devices when returned to determine any issues or repairs needed. Arrange for the repair of devices as needed, and ensure that repaired devices return in good working order. Oversee the purchase and setup of new devices as directed.<o:p></o:p></span></p>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:140%">
<span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333">Work with agency staff and outside vendors to manage IDB's external website and internal Intranet to ensure they are accessible and up-to-date. Manage IDB's social
media presence to ensure usability, accessibility, and confidentiality. Assist agency staff in preparing materials for upload. Make content updates as directed, troubleshoot issues, and recommend enhancements to improve features and usability.<o:p></o:p></span></p>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:140%">
<span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333">Provide support to the IDB Orientation Center’s access technology training labs. Assist with the maintenance and upkeep of the computers, braille notetakers, braille
displays and other devices in the labs. Troubleshoot problems as they arise, and make recommendations for improvements as needed.<o:p></o:p></span></p>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:140%">
<span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333">Support the technology needs of the Iowa Library for the Blind and Physically Handicapped, in particular as it relates to access technology. Assist librarians in ensuring
that their systems are fully accessible by blind employees and patrons alike; troubleshoot problems and make recommendations for improvements to enhance accessibility and usability.<o:p></o:p></span></p>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:140%">
<span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333"> <strong><span style="font-family:"Arial",sans-serif">Essential Functions of this position:</span></strong><o:p></o:p></span></p>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:.5in;text-indent:-.25in;line-height:140%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;line-height:140%;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333">Utilize screen access software including, but not limited to, JAWS, NVDA and VoiceOver at an advanced level for accessibility testing
and training.<o:p></o:p></span></p>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:.5in;text-indent:-.25in;line-height:140%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;line-height:140%;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333">Evaluate the accessibility of technology including software applications and websites.<o:p></o:p></span></p>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:.5in;text-indent:-.25in;line-height:140%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;line-height:140%;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333">Read and write contracted braille.<o:p></o:p></span></p>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:.5in;text-indent:-.25in;line-height:140%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;line-height:140%;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333">Determine what needs to be done to new and existing applications to ensure that they can be used with nonvisual access technology.<o:p></o:p></span></p>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:.5in;text-indent:-.25in;line-height:140%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;line-height:140%;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333">Communicate technical information in a manner understandable to nontechnical individuals.<o:p></o:p></span></p>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:.5in;text-indent:-.25in;line-height:140%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;line-height:140%;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333">Research and teach oneself to use new and updated technology; locating training resources as appropriate.<o:p></o:p></span></p>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:.5in;text-indent:-.25in;line-height:140%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;line-height:140%;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333">Receive verbal and written information from end users about problems encountered, seek clarifying information, and determine a course
of action to be taken to solve the problem.<o:p></o:p></span></p>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:.5in;text-indent:-.25in;line-height:140%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;line-height:140%;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333">Develop and update reports using SQL reporting services or other reporting tools to present data.<o:p></o:p></span></p>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:.5in;text-indent:-.25in;line-height:140%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;line-height:140%;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333">Read reports, analyze data contained in these reports, and determine the quality and accuracy of the data.<o:p></o:p></span></p>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:140%">
<span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333">It is the policy of the Department for the Blind to conduct background checks on all finalist candidates prior to any offer of employment.<o:p></o:p></span></p>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:140%">
<span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333">For further information, contact Helen Stevens, 515-829-7411 or
<a href="mailto:helen.stevens@blind.state.ia.us">helen.stevens@blind.state.ia.us</a><o:p></o:p></span></p>
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<span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333"><br>
<strong><span style="font-family:"Arial",sans-serif">To Apply:</span></strong> <a href="https://www.governmentjobs.com/careers/iowa/jobs/2423289/technology-analyst?department%5B0%5D=131+Iowa+Department+for+the+Blind&pagetype=jobOpportunitiesJobs&sort=PositionTitle%7CAscending&utm_medium=email&utm_source=govdelivery" target="_blank">
<span style="color:#2E406B">Technology Analyst</span></a><o:p></o:p></span></p>
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<span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333">Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services – Human Resources Enterprise. Persons
who wish to be considered for this position must submit a resume and letter of application to:<o:p></o:p></span></p>
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<span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333">Helen Stevens<br>
Education and Training Director<br>
Iowa Department for the Blind<br>
524 4th Street<br>
Des Moines, IA 50309-2364<o:p></o:p></span></p>
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<span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:#333333"><a href="mailto:helen.stevens@blind.state.ia.us">helen.stevens@blind.state.ia.us</a><o:p></o:p></span></p>
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<span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:white">Phone: 515-281-1333<br>
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<span style="font-size:10.5pt;line-height:140%;font-family:"Arial",sans-serif;color:white">Iowa Department for the Blind<br>
524 Fourth Street<br>
Des Moines, IA 50309-2364<o:p></o:p></span></p>
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