<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:"Trebuchet MS";
panose-1:2 11 6 3 2 2 2 2 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
line-height:normal;
font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:windowtext;}
h2
{mso-style-priority:9;
mso-style-link:"Heading 2 Char";
margin-top:0in;
margin-right:0in;
margin-bottom:11.25pt;
margin-left:0in;
line-height:19.5pt;
font-size:16.5pt;
font-family:"Trebuchet MS",sans-serif;
color:#043D83;
font-weight:bold;}
h3
{mso-style-priority:9;
mso-style-link:"Heading 3 Char";
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
line-height:normal;
font-size:13.5pt;
font-family:"Calibri",sans-serif;
color:windowtext;
font-weight:bold;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
font-family:"Trebuchet MS",sans-serif;
color:#2D2D30;
text-decoration:underline;}
span.Heading2Char
{mso-style-name:"Heading 2 Char";
mso-style-priority:9;
mso-style-link:"Heading 2";
font-family:"Calibri Light",sans-serif;
color:#2F5496;}
span.Heading3Char
{mso-style-name:"Heading 3 Char";
mso-style-priority:9;
mso-style-link:"Heading 3";
font-family:"Calibri Light",sans-serif;
color:#1F3763;}
span.EmailStyle23
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
/* List Definitions */
@list l0
{mso-list-id:90510089;
mso-list-template-ids:-859422502;}
@list l0:level1
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:1.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l0:level3
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:1.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level4
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:2.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level5
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:2.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level6
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:3.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level7
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:3.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level8
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:4.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level9
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:4.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1
{mso-list-id:996803728;
mso-list-template-ids:-2032240234;}
@list l1:level1
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l1:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:1.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l1:level3
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:1.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level4
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:2.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level5
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:2.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level6
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:3.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level7
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:3.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level8
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:4.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level9
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:4.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
ol
{margin-bottom:0in;}
ul
{margin-bottom:0in;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1027" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#2D2D30" vlink="#2D2D30" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Iowa Attorney General <webteam@feedback.iowa.gov> <br><b>Sent:</b> Thursday, December 31, 2020 8:39 AM<br><b>To:</b> m.barber817@gmail.com<br><b>Subject:</b> [Iowa Attorney General] Consumer Focus Monthly Newsletter Be alert for COVID stimulus, vaccine scams<o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=640 style='width:480.0pt'><tr><td style='padding:3.75pt 0in 3.75pt 0in'><p class=MsoNormal align=center style='text-align:center'><span style='font-size:8.5pt;font-family:"Trebuchet MS",sans-serif;color:#2D2D30'>If you cannot see the links or images in this email, <a href="https://www.iowaattorneygeneral.gov/email/click.cfm?LinkUUID=3C60A570-EC92-7ACC-5FF3485A5A132186&RecipientUUID=3C61BDE7-E103-9CA5-CC58B2650E36FD84">click here</a>. <o:p></o:p></span></p></td></tr><tr style='height:6.75pt'><td style='padding:0in 0in 0in 0in;height:6.75pt'><p class=MsoNormal><span style='border:solid windowtext 1.0pt;padding:0in'><img border=0 width=640 height=9 style='width:6.6666in;height:.0937in' id="Picture_x0020_1" src="cid:image005.jpg@01D6DF8C.AE7FE0C0" alt="Image removed by sender."></span><o:p></o:p></p></td></tr><tr style='height:101.25pt'><td style='padding:0in 0in 0in 0in;height:101.25pt;background-attachment:scroll;background-position-x:0in;background-position-y:0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td style='padding:6.75pt 0in 18.75pt 0in'><p class=MsoNormal align=center style='text-align:center'><span style='font-family:"Trebuchet MS",sans-serif;color:#0033A1'><a href="https://www.iowaattorneygeneral.gov/email/click.cfm?LinkUUID=3C60A734-941D-77F3-4CA296D2E3A23ADE&RecipientUUID=3C61BDE7-E103-9CA5-CC58B2650E36FD84" target="_blank"><span style='font-size:9.0pt;color:#0033A1;text-transform:uppercase;text-decoration:none'>Iowa Department of Justice</span></a> | <a href="https://www.iowaattorneygeneral.gov/email/click.cfm?LinkUUID=3C60A734-941D-77F3-4CA296D2E3A23ADE&RecipientUUID=3C61BDE7-E103-9CA5-CC58B2650E36FD84" target="_blank"><span style='font-size:9.0pt;color:#0033A1;text-transform:uppercase;text-decoration:none'>Office of the Attorney General</span></a> | <a href="https://www.iowaattorneygeneral.gov/email/click.cfm?LinkUUID=3C60A734-941D-77F3-4CA296D2E3A23ADE&RecipientUUID=3C61BDE7-E103-9CA5-CC58B2650E36FD84" target="_blank"><span style='font-size:9.0pt;color:#0033A1;text-transform:uppercase;text-decoration:none'>Attorney General Tom Miller</span></a> <o:p></o:p></span></p></td></tr><tr><td style='padding:0in 0in 13.5pt 0in'><p class=MsoNormal align=center style='text-align:center'><a href="https://www.iowaattorneygeneral.gov/email/click.cfm?LinkUUID=3C60A734-941D-77F3-4CA296D2E3A23ADE&RecipientUUID=3C61BDE7-E103-9CA5-CC58B2650E36FD84" target="_blank"><span style='font-size:10.5pt;font-family:"Trebuchet MS",sans-serif;border:solid windowtext 1.0pt;padding:0in;text-decoration:none'><img border=0 width=100 height=100 style='width:1.0416in;height:1.0416in' id="Picture_x0020_2" src="cid:~WRD0000.jpg" alt="Image removed by sender. Iowa Attorney General Header"></span></a><o:p></o:p></p></td></tr></table></td></tr><tr><td style='background:#0F50A1;padding:13.5pt 0in 12.75pt 22.5pt'><p class=MsoNormal style='line-height:12.0pt'><b><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:white;text-transform:uppercase'>December 2020 <o:p></o:p></span></b></p></td></tr><tr><td style='padding:0in 0in 0in 0in'><p class=MsoNormal style='line-height:12.0pt'><!--[if gte vml 1]><v:shapetype id="_x0000_t75" coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f">
<v:stroke joinstyle="miter" />
<v:formulas>
<v:f eqn="if lineDrawn pixelLineWidth 0" />
<v:f eqn="sum @0 1 0" />
<v:f eqn="sum 0 0 @1" />
<v:f eqn="prod @2 1 2" />
<v:f eqn="prod @3 21600 pixelWidth" />
<v:f eqn="prod @3 21600 pixelHeight" />
<v:f eqn="sum @0 0 1" />
<v:f eqn="prod @6 1 2" />
<v:f eqn="prod @7 21600 pixelWidth" />
<v:f eqn="sum @8 21600 0" />
<v:f eqn="prod @7 21600 pixelHeight" />
<v:f eqn="sum @10 21600 0" />
</v:formulas>
<v:path o:extrusionok="f" gradientshapeok="t" o:connecttype="rect" />
<o:lock v:ext="edit" aspectratio="t" />
</v:shapetype><v:shape id="Picture_x0020_2" o:spid="_x0000_s1026" type="#_x0000_t75" alt="Image removed by sender." style='position:absolute;margin-left:0;margin-top:0;width:480pt;height:6.75pt;z-index:251658240;visibility:visible;mso-wrap-style:square;mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:0;mso-wrap-distance-top:0;mso-wrap-distance-right:0;mso-wrap-distance-bottom:0;mso-position-horizontal:left;mso-position-horizontal-relative:text;mso-position-vertical:absolute;mso-position-vertical-relative:line;mso-width-percent:0;mso-height-percent:0;mso-width-relative:page;mso-height-relative:page' o:allowoverlap="f" stroked="t" strokeweight="56e-5mm">
<v:imagedata src="cid:~WRD0000.jpg" o:title="Image removed by sender" />
<w:wrap type="square" anchory="line"/>
</v:shape><![endif]--><![if !vml]><img width=642 height=11 style='width:6.6875in;height:.1145in' src="cid:image006.jpg@01D6DF8C.AE7FE0C0" align=left alt="Image removed by sender." v:shapes="Picture_x0020_2"><![endif]><b><span style='font-size:12.0pt;font-family:"Trebuchet MS",sans-serif;color:white;text-transform:uppercase'><o:p></o:p></span></b></p></td></tr><tr><td width=580 style='width:435.0pt;padding:0in 22.5pt 0in 22.5pt'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td style='padding:10.5pt 0in 0in 0in'><p style='margin-bottom:5.25pt;line-height:27.0pt'><b><span style='font-size:22.5pt;color:#C48416'>Be alert for COVID stimulus, vaccine scams <o:p></o:p></span></b></p><h2>Calls, emails could be attempts to steal your money and information <o:p></o:p></h2><p>Good news is on the way in the form of COVID relief checks and vaccines. But consumers should not let their guard down, Attorney General Tom Miller warns. <o:p></o:p></p><p>“Scammers follow the headlines, and they’ll take advantage of our excitement, confusion, and other emotions,” Miller said. <o:p></o:p></p><p>Some Americans should receive a second round of stimulus money in early January after Congress passed a new coronavirus relief package. The legislation also includes unemployment benefits, eviction ban, rental assistance and other help. As the Attorney General’s Office saw last year, some of the details can cause confusion and lead to fraud and other problems. <o:p></o:p></p><h3 style='line-height:16.5pt'><span style='font-family:"Trebuchet MS",sans-serif;color:#2D2D30'>Stimulus money <o:p></o:p></span></h3><p>The <a href="https://www.iowaattorneygeneral.gov/email/click.cfm?LinkUUID=3C60A74D-C30F-B4CD-127944D455E69F28&RecipientUUID=3C61BDE7-E103-9CA5-CC58B2650E36FD84">Federal Trade Commission</a> reminds Americans to keep in mind the following: <o:p></o:p></p><ul type=disc><li class=MsoNormal style='color:#2D2D30;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:16.5pt;mso-list:l0 level1 lfo1'><span style='font-size:10.5pt;font-family:"Trebuchet MS",sans-serif'>No government agency will ask you to pay anything up front to get your stimulus check. “Anyone who does is a scammer,” the FTC says. <o:p></o:p></span></li><li class=MsoNormal style='color:#2D2D30;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:16.5pt;mso-list:l0 level1 lfo1'><span style='font-size:10.5pt;font-family:"Trebuchet MS",sans-serif'>The government also won’t call, text, email, or contact you on social media to ask for your Social Security, bank account, or credit card number. <o:p></o:p></span></li><li class=MsoNormal style='color:#2D2D30;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:16.5pt;mso-list:l0 level1 lfo1'><span style='font-size:10.5pt;font-family:"Trebuchet MS",sans-serif'>You cannot get your money earlier or faster through third parties. “Anyone who says they can hook you up now (or soon) is both lying and a scammer,” the FTC says. <o:p></o:p></span></li></ul><p> The money could arrive via direct deposit, a paper check, or an Economic Impact Payment debit cards. <o:p></o:p></p><p><strong><span style='font-family:"Trebuchet MS",sans-serif'> If you receive an EIP card, don’t throw it away!</span></strong> The cards created much confusion in May, when many consumers believed their card to be fraudulent or a solicitation and discarded it. They later had difficulty getting a new card without the card number and had other problems. <o:p></o:p></p><p> The Iowa Attorney General’s Office <a href="https://www.iowaattorneygeneral.gov/email/click.cfm?LinkUUID=3C60A75D-C3B8-9BD6-00A3015BFB5CF0C4&RecipientUUID=3C61BDE7-E103-9CA5-CC58B2650E36FD84">reached out to the U.S. Treasury</a> about problems with the cards, including rules on fees and access. Treasury officials have since resolved some of the problems. <o:p></o:p></p><p><strong><span style='font-family:"Trebuchet MS",sans-serif'>Reminder:</span></strong> Nursing home residents on Medicaid can receive stimulus payments. Stimulus checks will not be counted as income and will not disqualify Medicaid beneficiaries from nursing home care. However, if the stimulus money is not spent within 12 months, it may be counted as an asset and could affect future eligibility. All Medicaid recipients <a href="https://www.iowaattorneygeneral.gov/email/click.cfm?LinkUUID=3C60A76C-9001-DED2-90FDEC2BF5C423DB&RecipientUUID=3C61BDE7-E103-9CA5-CC58B2650E36FD84" target="_blank">must notify the Iowa Department of Human Services</a> when they receive a stimulus payment. Be aware that a nursing home cannot take claim stimulus money. If you have problems, call the long-term care ombudsman. <o:p></o:p></p><h3 style='line-height:16.5pt'><span style='font-family:"Trebuchet MS",sans-serif;color:#2D2D30'>Vaccines <o:p></o:p></span></h3><p>Several scams have already been reported involving COVID vaccines. In December, <a href="https://www.iowaattorneygeneral.gov/email/click.cfm?LinkUUID=3C60A77B-FDAE-472C-4672843786290EE0&RecipientUUID=3C61BDE7-E103-9CA5-CC58B2650E36FD84">Aging Resources of Central Iowa</a> reported that a scammer was contacting Iowans offering “to sell a ticket of some kind to you or an older adult guaranteeing a place on a waiting list for the COVID-19 vaccine.” <o:p></o:p></p><p>The <a href="https://www.iowaattorneygeneral.gov/email/click.cfm?LinkUUID=3C60A78A-CBF8-7CC6-A2280F83C1A76444&RecipientUUID=3C61BDE7-E103-9CA5-CC58B2650E36FD84">FBI warns</a> about similar scams, as well as other “potential indicators of fraudulent activity”: <o:p></o:p></p><ul type=disc><li class=MsoNormal style='color:#2D2D30;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:16.5pt;mso-list:l1 level1 lfo2'><span style='font-size:10.5pt;font-family:"Trebuchet MS",sans-serif'>offers to undergo additional medical testing or procedures when obtaining a vaccine; <o:p></o:p></span></li><li class=MsoNormal style='color:#2D2D30;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:16.5pt;mso-list:l1 level1 lfo2'><span style='font-size:10.5pt;font-family:"Trebuchet MS",sans-serif'>marketers offering to sell and/or ship doses of a vaccine, domestically or internationally, in exchange for payment of a deposit or fee; <o:p></o:p></span></li><li class=MsoNormal style='color:#2D2D30;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:16.5pt;mso-list:l1 level1 lfo2'><span style='font-size:10.5pt;font-family:"Trebuchet MS",sans-serif'>unsolicited emails, telephone calls, or personal contact from someone claiming to be from a medical office, insurance company, or COVID-19 vaccine center requesting personal and/or medical information to determine recipients’ eligibility to participate in clinical vaccine trials or obtain the vaccine; <o:p></o:p></span></li><li class=MsoNormal style='color:#2D2D30;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:16.5pt;mso-list:l1 level1 lfo2'><span style='font-size:10.5pt;font-family:"Trebuchet MS",sans-serif'>claims of FDA approval for a vaccine that cannot be verified <o:p></o:p></span></li><li class=MsoNormal style='color:#2D2D30;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:16.5pt;mso-list:l1 level1 lfo2'><span style='font-size:10.5pt;font-family:"Trebuchet MS",sans-serif'>advertisements for vaccines through social media platforms, email, telephone calls, online, or from unsolicited/unknown sources; <o:p></o:p></span></li><li class=MsoNormal style='color:#2D2D30;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:16.5pt;mso-list:l1 level1 lfo2'><span style='font-size:10.5pt;font-family:"Trebuchet MS",sans-serif'>individuals contacting you in person, by phone, or by email to tell you the government or government officials require you to receive a COVID-19 vaccine. <o:p></o:p></span></li></ul><p>In addition, beware of companies offering products, treatments, or medicines to prevent the virus. Check with your health care provider before paying for or receiving any COVID-19-related treatment. <o:p></o:p></p><h3 style='line-height:16.5pt'><span style='font-family:"Trebuchet MS",sans-serif;color:#2D2D30'>How to get help <o:p></o:p></span></h3><p> If you believe you have been the victim of a COVID-19 fraud, report it to the FBI (<a href="https://www.iowaattorneygeneral.gov/email/click.cfm?LinkUUID=3C60A798-C629-32E6-1AA0630F9C56FA6A&RecipientUUID=3C61BDE7-E103-9CA5-CC58B2650E36FD84" target="_blank">ic3.gov</a>, <a href="https://www.iowaattorneygeneral.gov/email/click.cfm?LinkUUID=3C60A7A5-A485-E5AE-F404CAB5DBC78048&RecipientUUID=3C61BDE7-E103-9CA5-CC58B2650E36FD84" target="_blank">tips.fbi.gov</a>, or 1-800-CALL-FBI) or Department of Health and Human Services Office of Inspector General (<a href="https://www.iowaattorneygeneral.gov/email/click.cfm?LinkUUID=3C60A7B5-9E6E-60DF-C3F7D39DDA692500&RecipientUUID=3C61BDE7-E103-9CA5-CC58B2650E36FD84" target="_blank">tips.hhs.gov</a> or 1-800-HHS-TIPS). <o:p></o:p></p><p>You can also ,contact the Iowa Attorney General’s Consumer Protection Division. To file a complaint, <a href="https://www.iowaattorneygeneral.gov/email/click.cfm?LinkUUID=3C60A7C4-C1D4-A241-E7805E58B009118C&RecipientUUID=3C61BDE7-E103-9CA5-CC58B2650E36FD84" target="_blank">go here</a> or call 515-281-5926 (in Des Moines area) or 888-777-4590 (outside the metro area). <o:p></o:p></p><p> <o:p></o:p></p><p>For more tips, follow the Iowa Attorney General on Facebook and Twitter at @AGIowa. <o:p></o:p></p><p> <o:p></o:p></p><p> <o:p></o:p></p><p> <o:p></o:p></p><p> <o:p></o:p></p><p> <o:p></o:p></p><p> <o:p></o:p></p><p> <o:p></o:p></p></td></tr></table></td></tr><tr style='height:8.25pt'><td style='padding:0in 0in 0in 0in;height:8.25pt'><div><p class=MsoNormal><span style='border:solid windowtext 1.0pt;padding:0in'><img border=0 width=640 height=11 style='width:6.6666in;height:.1145in' id="Picture_x0020_3" src="cid:image007.jpg@01D6DF8C.AE7FE0C0" alt="Image removed by sender."></span><o:p></o:p></p></div></td></tr><tr><td style='background:#073A8B;padding:.75pt 0in 6.75pt 0in;background-position-x:0%;background-position-y:0%'><p align=center style='mso-margin-top-alt:15.0pt;margin-right:0in;margin-bottom:6.75pt;margin-left:0in;text-align:center'><b><span style='font-size:9.0pt;color:white'>Consumer Protection Division | 1305 E Walnut St | Hoover Building | Des Moines, IA 50319<br>Phone: 515-281-5926 | Toll Free: 888-777-4590 (Outside Des Moines Area) | <a href="mailto:consumer@ag.iowa.gov"><span style='font-size:8.5pt;color:#E0DED8'>consumer@ag.iowa.gov</span></a> <o:p></o:p></span></b></p><div style='margin-left:22.5pt;margin-top:7.5pt;margin-right:22.5pt;margin-bottom:7.5pt'><p align=center style='text-align:center'><b><span style='font-size:9.0pt;color:white'>Did you receive a forwarded copy of this newsletter? <a href="https://www.iowaattorneygeneral.gov/email/click.cfm?LinkUUID=3C60A7D2-FE3E-16EE-DB14C099B7536420&RecipientUUID=3C61BDE7-E103-9CA5-CC58B2650E36FD84"><span style='color:white'>Subscribe here</span></a> to receive the Monthly Consumer Focus newsletter delivered directly to your inbox!<o:p></o:p></span></b></p></div><p align=center style='text-align:center;line-height:15.0pt'><span style='font-size:8.5pt;color:#E0DED8'>You are receiving this email because <a href="mailto:m.barber817@gmail.com" target="_blank"><span style='color:#E0DED8'>m.barber817@gmail.com</span></a> is signed up to receive communications from the Office <br>of the Iowa Attorney General. To unsubscribe from future emails, please click the link below. <br><a href="https://www.iowaattorneygeneral.gov/email/unsubscribe/?NewsletterID=3&subscriberid=535&hash=E5C94804D08EF08FF398D3ABBA0CE588" target="_blank"><span style='color:#E0DED8'>Unsubscribe </span></a>| <a href="https://www.iowaattorneygeneral.gov/email/click.cfm?LinkUUID=3C60A7E3-D0D7-CC85-B3B24BC87542DF5A&RecipientUUID=3C61BDE7-E103-9CA5-CC58B2650E36FD84" target="_blank"><span style='color:#E0DED8'>Privacy Policy</span></a> <o:p></o:p></span></p></td></tr><tr><td style='background:#001A45;padding:11.25pt 0in 9.75pt 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td style='padding:0in 10.5pt 0in 0in'><p class=MsoNormal><a href="https://www.iowaattorneygeneral.gov/email/click.cfm?LinkUUID=3C60A7F3-E493-2BCA-317D8814954B74E9&RecipientUUID=3C61BDE7-E103-9CA5-CC58B2650E36FD84" target="_blank"><span style='font-size:10.5pt;font-family:"Trebuchet MS",sans-serif;border:solid windowtext 1.0pt;padding:0in;text-decoration:none'><img border=0 width=29 height=29 style='width:.302in;height:.302in' id="Picture_x0020_4" src="cid:image008.jpg@01D6DF8C.AE7FE0C0" alt="Image removed by sender. facebbok"></span></a><o:p></o:p></p></td><td style='padding:0in 10.5pt 0in 0in'><p class=MsoNormal><a href="https://www.iowaattorneygeneral.gov/email/click.cfm?LinkUUID=3C60A80E-0AFD-D4C7-24279E2AAA2BF508&RecipientUUID=3C61BDE7-E103-9CA5-CC58B2650E36FD84" target="_blank"><span style='font-size:10.5pt;font-family:"Trebuchet MS",sans-serif;border:solid windowtext 1.0pt;padding:0in;text-decoration:none'><img border=0 width=29 height=29 style='width:.302in;height:.302in' id="Picture_x0020_5" src="cid:image008.jpg@01D6DF8C.AE7FE0C0" alt="Image removed by sender. twitter"></span></a><o:p></o:p></p></td><td style='padding:0in 0in 0in 0in'><p class=MsoNormal><a href="https://www.iowaattorneygeneral.gov/email/click.cfm?LinkUUID=3C60A734-941D-77F3-4CA296D2E3A23ADE&RecipientUUID=3C61BDE7-E103-9CA5-CC58B2650E36FD84" target="_blank"><span style='font-size:10.5pt;font-family:"Trebuchet MS",sans-serif;border:solid windowtext 1.0pt;padding:0in;text-decoration:none'><img border=0 width=29 height=29 style='width:.302in;height:.302in' id="Picture_x0020_6" src="cid:image008.jpg@01D6DF8C.AE7FE0C0" alt="Image removed by sender. youtube"></span></a><o:p></o:p></p></td></tr></table></div></td></tr></table></div><p class=MsoNormal><span style='border:solid windowtext 1.0pt;padding:0in'><img border=0 width=100 height=100 style='width:1.0416in;height:1.0416in' id="Picture_x0020_7" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><o:p></o:p></p></div></body></html>