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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt'>Good Evening Federation Family:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>I know there have been some issues with NFB Newsline lately. See below. In addition, there are some things you’ll want to be aware of.<o:p></o:p></span></p><p class=MsoNormal>The outage was caused by a hardware failure in the server responsible for newsline, and they made the decision to complete the migration to the cloud at that time.<o:p></o:p></p><p class=MsoNormal>This migration was already underway prior to the hardware failure, but it was stepped up due to the failure of the hard drive.<o:p></o:p></p><p class=MsoNormal>At this time, the following services are considered working.<o:p></o:p></p><p class=MsoNormal>Access via smart displays, (mantus, e-readers, etc.), the mobile app, victor readers, and telephone.<o:p></o:p></p><p class=MsoNormal>The following services are still considered down.<o:p></o:p></p><p class=MsoNormal>The Alexa skill, and nfbnewsline.net<o:p></o:p></p><p class=MsoNormal>The Washington post is being worked on and issues with the New York Times are being researched.<o:p></o:p></p><p class=MsoNormal>If you have concerns and need immediate assistance, please call the newsline customer service number at 1-866-504-7300 or send e-mail to <a href="mailto:nfbnewsline@nfb.org">nfbnewsline@nfb.org</a><o:p></o:p></p><p class=MsoNormal><i><span style='font-size:11.0pt'>The website for administrative tasks and adding new content is also part of what is offline. Chelsea or I will advise when we can get back into the system and resume normal operations in the Iowa channel and user accounts as needed.<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt'>Here’s what the national organization has sent out. Please reach out with any questions. Thanks!<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt'> <o:p></o:p></span></i></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-family:"Arial",sans-serif'>Scott Van Gorp, President<br>National Federation of the Blind of Iowa<br>Phone: 515-720-5282<br></span><a href="mailto:svangorp@nfbi.org"><span style='color:#0563C1'>Email</span></a><o:p></o:p></p><p class=MsoNormal><a href="http://www.nfbi.org/"><i><span style='font-family:"Arial",sans-serif;color:#0563C1'>Website</span></i></a><i><span style='font-family:"Arial",sans-serif'> <br></span></i><a href="https://www.facebook.com/National-Federation-Of-the-Blind-Of-Iowa-372681823082570/posts"><i><span style='font-family:"Arial",sans-serif;color:#0563C1'>Facebook</span></i></a><i><span style='font-family:"Arial",sans-serif'> <br></span></i><a href="https://twitter.com/nfb_iowa"><i><span style='font-family:"Arial",sans-serif;color:#0563C1'>Twitter</span></i></a><i><span style='font-family:"Arial",sans-serif'> <br>Live the life you want.<br></span></i><br>The National Federation of the Blind of Iowa is a community of members and friends who believe in the hopes and dreams of the nation’s blind. Every day we work together to help blind people live the lives they want.<o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> National Federation of the Blind <webmaster@nfb.org> <br><b>Sent:</b> Thursday, July 18, 2024 2:01 PM<br><b>Subject:</b> Update Regarding NFB-NEWSLINE Outage<o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr style='height:15.0pt'><td style='padding:0in 0in 0in 0in;height:15.0pt'><p class=MsoNormal> <o:p></o:p></p></td></tr><tr><td valign=top style='padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=600 style='width:6.25in'><tr><td style='background:white;padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left width="100%" style='width:100.0%'><tr style='height:7.5pt'><td width="100%" valign=top style='width:100.0%;background:#0075C9;padding:0in 0in 0in 0in;height:7.5pt'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td style='padding:0in 0in 0in 0in'><p class=MsoNormal><img border=0 width=600 height=28 style='width:6.25in;height:.2916in' id="_x0000_i1034" src="https://nfb.org/images/nfb/images/images/top-blue-bar.jpg"><o:p></o:p></p></td></tr></table></td></tr></table></div></td></tr></table></td></tr><tr><td style='background:white;padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left width="100%" style='width:100.0%'><tr style='height:7.5pt'><td width="100%" valign=top style='width:100.0%;background:white;padding:0in 0in 0in 0in;height:7.5pt'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td style='padding:6.0pt 6.0pt 6.0pt 6.0pt'><p class=MsoNormal><a href="https://nfb.org/civicrm/mailing/url?u=35086&qid=10083330"><span style='text-decoration:none'><img border=0 width=240 height=264 style='width:2.5in;height:2.75in' id="_x0000_i1033" src="https://nfb.org/images/nfb/images/images/nfb-logo-for-email-template.jpg" alt="National Federation of the Blind logo and tagline live the life you want"></span></a><o:p></o:p></p></td></tr></table></td></tr></table></div></td></tr></table></td></tr><tr><td style='background:white;padding:0in 0in 0in 0in;border-color:initial'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left width=600 style='width:6.25in'><tr style='height:15.0pt'><td width="100%" valign=top style='width:100.0%;background:white;padding:0in 0in 0in 0in;height:15.0pt'><p><span style='font-size:14.0pt;font-family:"Calibri",sans-serif;color:black'>This is an important update regarding NFB-NEWSLINE. Late last week, the NFB-NEWSLINE service experienced a disruption on one of our servers responsible for managing online services and receiving publication files from publishers. </span><o:p></o:p></p><p><span style='font-size:14.0pt;font-family:"Calibri",sans-serif;color:black'>This resulted in an outage affecting the iOS app, NFB-NEWSLINE Mobile, Web News on Demand, the Amazon Alexa skill, downloads to portable players such as the Victor Reader, and delivery of emails to subscribers.</span><o:p></o:p></p><p><span style='font-size:14.0pt;font-family:"Calibri",sans-serif;color:black'>While most of the service is restored, we are actively working to restore service as soon as possible to the Amazon Alexa skill.</span><o:p></o:p></p><p><span style='font-size:14.0pt;font-family:"Calibri",sans-serif;color:black'>Additionally, there are a number of newspapers that still need to be brought up to date on the system. To update these publications, it will be necessary for us to work closely with the individual publishers of the content. We anticipate that we will have all these publications updated over the next week.</span><o:p></o:p></p><p><span style='font-size:14.0pt;font-family:"Calibri",sans-serif;color:black'>If you are having any problems with accessing NFB-NEWSLINE, please call our customer service line at 866-504-7300 or send an email to <a href="https://nfb.org/civicrm/mailing/url?u=35087&qid=10083330">nfbnewsline@nfb.org</a>. You can obtain the most up-to-date status of our system recovery by calling 410-609-7081.</span><o:p></o:p></p><p><span style='font-size:14.0pt;font-family:"Calibri",sans-serif;color:black'>We apologize for any inconvenience this disruption has caused. Thank you for your patience.</span><o:p></o:p></p></td></tr></table></td></tr><tr style='height:6.0pt'><td style='padding:0in 0in 0in 0in;height:6.0pt'><p class=MsoNormal> <o:p></o:p></p></td></tr></table></div></td></tr></table><p class=MsoNormal><span style='font-size:10.0pt;display:none'><o:p> </o:p></span></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=600 style='width:6.25in;background:#002F6D'><tr style='height:45.0pt'><td width=135 style='width:101.25pt;padding:0in 0in 0in 0in;height:45.0pt'></td><td width=55 style='width:41.25pt;padding:0in 0in 0in 0in;height:45.0pt'><p class=MsoNormal><span style='color:white'><a href="https://nfb.org/civicrm/mailing/url?u=35088&qid=10083330"><span style='text-decoration:none'><img border=0 width=50 height=35 style='width:.5208in;height:.3666in' id="_x0000_i1032" src="https://nfb.org/images/nfb/images/images/iof-facebook-ms.png" alt="Facebook Logo"></span></a></span><o:p></o:p></p></td><td width=55 style='width:41.25pt;padding:0in 0in 0in 0in;height:45.0pt'><p class=MsoNormal><span style='color:white'><a href="https://nfb.org/civicrm/mailing/url?u=35089&qid=10083330"><span style='text-decoration:none'><img border=0 width=50 height=35 style='width:.5208in;height:.3666in' id="_x0000_i1031" src="https://nfb.org/images/nfb/images/images/iof-twitter-ms.png" alt="Twitter Logo"></span></a></span><o:p></o:p></p></td><td width=55 style='width:41.25pt;padding:0in 0in 0in 0in;height:45.0pt'><p class=MsoNormal><span style='color:white'><a href="https://nfb.org/civicrm/mailing/url?u=35090&qid=10083330"><span style='text-decoration:none'><img border=0 width=50 height=35 style='width:.5208in;height:.3666in' id="_x0000_i1030" src="https://nfb.org/images/nfb/images/images/iof-instagram-ms.png" alt="Instagram Logo"></span></a></span><o:p></o:p></p></td><td width=55 style='width:41.25pt;padding:0in 0in 0in 0in;height:45.0pt'><p class=MsoNormal><span style='color:white'><a href="https://nfb.org/civicrm/mailing/url?u=35091&qid=10083330"><span style='text-decoration:none'><img border=0 width=51 height=35 style='width:.5333in;height:.3666in' id="_x0000_i1029" src="https://nfb.org/images/nfb/images/images/iof-youtube-ms.png" alt="YouTube Logo"></span></a></span><o:p></o:p></p></td><td width=55 style='width:41.25pt;padding:0in 0in 0in 0in;height:45.0pt'><p class=MsoNormal><span style='color:white'><a href="https://nfb.org/civicrm/mailing/url?u=35092&qid=10083330"><span style='text-decoration:none'><img border=0 width=50 height=35 style='width:.5208in;height:.3666in' id="_x0000_i1028" src="https://nfb.org/images/nfb/images/images/iof-email-ms.png" alt="Email Icon Image"></span></a></span><o:p></o:p></p></td><td width=55 style='width:41.25pt;padding:0in 0in 0in 0in;height:45.0pt'><p class=MsoNormal><span style='color:white'><a href="https://nfb.org/civicrm/mailing/url?u=35093&qid=10083330"><span style='text-decoration:none'><img border=0 width=50 height=35 style='width:.5208in;height:.3666in' id="_x0000_i1027" src="https://nfb.org/images/nfb/images/images/iof-donte-ms.png" alt="Donate to the NFB Icon."></span></a></span><o:p></o:p></p></td><td width=135 style='width:101.25pt;padding:0in 0in 0in 0in;height:45.0pt'></td></tr><tr style='height:18.75pt'><td colspan=8 style='padding:0in 0in 0in 0in;height:18.75pt'><p class=MsoNormal align=center style='text-align:center'><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:white'>National Federation of the Blind | 200 E Wells Street | Baltimore, MD 21230 | 410-659-9314 <o:p></o:p></span></b></p></td></tr><tr style='height:18.75pt'><td colspan=8 style='padding:0in 0in 0in 0in;height:18.75pt'><p class=MsoNormal align=center style='text-align:center'><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:white'><a href="https://nfb.org/civicrm/mailing/unsubscribe?reset=1&jid=23532&qid=10083330&h=e547d262f5d20f94" title=Unsubscribe><span style='color:white'>Unsubscribe from this mailing list</span></a> | <a href="https://nfb.org/civicrm/mailing/optout?reset=1&jid=23532&qid=10083330&h=e547d262f5d20f94" title="Opt Out"><span style='color:white'>Opt out of all mailing lists</span></a> | <a href="https://nfb.org/civicrm/mailing/url?u=35094&qid=10083330" title="Sign up for email newsletter"><span style='color:white'>Sign up for our newsletter</span></a> <o:p></o:p></span></b></p></td></tr><tr><td colspan=8 style='padding:0in 0in 0in 0in'><div><p class=MsoNormal align=center style='text-align:center'><span class=street-address><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:white'>200 East Wells Street at Jernigan Place</span></b></span><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:white'><br><span class=locality>Baltimore</span><span class=adr>, </span><span class=region>MD</span><span class=adr> </span><span class=postal-code>21230</span><br><span class=country-name>United States</span><o:p></o:p></span></b></p></div><p class=MsoNormal align=center style='text-align:center'><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:white'>.. <o:p></o:p></span></b></p></td></tr></table></div><p class=MsoNormal><span style='font-size:10.0pt'><img border=0 width=1 height=1 style='width:.0125in;height:.0125in' id="Picture_x0020_9" src="cid:image001.gif@01DAD953.15566F30"><img border=0 width=1 height=1 style='width:.0125in;height:.0125in' id="Picture_x0020_10" src="cid:image001.gif@01DAD953.15566F30"></span><span style='font-size:10.0pt'><o:p></o:p></span></p></div></body></html>