[Tn-talk] Relax and Ride

[Greg Aikens]

The Paratransit system in Nashville and surrounding Davidson county is called Access Ride.  It isn't perfect but is quite good.  They have a partnership with a local cab company such as you described.

-Greg
On Mar 12, 2012, at 5:46 PM, Peter Donahue wrote:

> Hello Shara,
> 
>    Is that the paratransit service that serves the Nashville area? I'd like 
> to learn more about their services. The Viatrans Service here in San Antonio 
> suffers from a terrible lack of innovation resulting in the problems that 
> plague riders that use these services. I'm sure you know the drill.  People 
> are dropped off and picked up late is they're picked up at all, they're 
> taken to their destination via the scenic route, and are not given 
> opportunities to give input to transit staff concerning ideas to improve the 
> system to serve riders better. I once had a Viatrans customer service 
> representative tell me that I didn't know what I was talking about when I 
> suggested a voucher program that would allow patrons to use local taxis to 
> get where they need to go instead of having to wait on vans. Ambulatory 
> patrons don't need reserved vans. They just need a card informing the 
> participating taxi company that they have x amount of rides per month and 
> that the cab can carry them up to a certain distance that would be 
> subsidized by the paratransit service. If they go over they would need to 
> pay the difference. This would be a hell of a lot better than waiting on 
> vehicles and being given the grand tour of San Antonio before getting to 
> their destination. Several transit companies around the country have such a 
> system in place. Capital Metro in Austin and the Houston Metrolift are two 
> such services offering this option to its paratransit riders. I'd like to 
> see how things work in Nashville.
> 
>    I would dare any of those fools to tell me that I don't know what I'm 
> talking about if I can send them a page of Web site UrLS they can visit to 
> learn for themselves how these plans work and determine how they could be 
> implamented in San Antonio! Glad to hear from you again.
> 
> Peter Donahue
> 
> 
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