[Trainer-Talk] Very frustrated in training a newbie on iPhone

Wed Jun 20 14:41:23 UTC 2018

Hello

First, if you are frustrated, you are likely transmitting that to your
student. While frustration happens, try to remain light-hearted and make
teaching fun. What is often lost in technology training for the blind, in
my opinion, is the subtle art of teaching, and empowering an individual to
walk their walk, with you by their side, helping them realize their
potential with your guidance. I am really glad you ask about this, and hope
that I, along with others, can give you some practical suggestions.

First, when I teach the iPhone, I like to get a piece of tempered glass or
something similar, and I like to create two parallel lines going across
from left to right horizontally in order to help with the art of flicking a
piece of dust from left to right. When I work with individuals, especially
Seniors, I find that this is something they really struggle with. The
concept can be tough, and when they try it on a regular iPhone, they jump
around because they do not swipe consistently, fast enough, and in a
left-to-right manner, instead swiping diagonally, too slowly, or whatever.

Having a piece of tempered glass also allows us to practice the art of
double-tapping. And this is also something that people new to a touch
screen sometimes struggle with. So we do exercises where we tap slowly, and
increase the rapidity, sometimes to a beat or music or something. If you
observe that they are tapping slower, you can adjust the rate one needs to
tap in the accessibility settings.

Once a person masters the art of double-tapping and swiping, we move to the
phone, because it is important to have success doing something, before
getting too frustrated. So we use the skills we learned to accomplish a
simple task like sending a message to a friend or opening an app. In this
way, learning and practicing skills continues until a person can accomplish
their goals with their device, becomes proficient, or the allotted time for
training is up.

As for the keyboard, I would not change it from the standard typing layout
at first. It is important a person gets used to concepts of flicking and
double-tapping at first. They can of course be introduced to your preferred
method of typing, or all methods of typing, in order to allow them to make
an informed choice, but this comes after they master concepts.

These are what have worked for me. I am sure others have different methods
that work. Develop your own style, adapt it to meet the needs of the
individual you are working with, and have fun doing it. If you are always
frustrated, this may not be the line of work for you. Also, try to observe
other tech trainers if you need to, in order to learn about different
teaching and learning modalities, and do what works best for you and your
students.

Thanks. A And I apologize for any errors, I am typing this out on my
Android mobile device.

On Wed, Jun 20, 2018, 08:23 Francisco Salvador Crespo via Trainer-Talk <
trainer-talk at nfbnet.org> wrote:

> Agree with Chip. Voiceover tutorial is not available in Spanish. You'll
> have to get him practice in real scenarios.
>
>  desde mi iPhone
>
> > El 20 jun 2018, a las 11:07, Chip Johnson via Trainer-Talk <
> trainer-talk at nfbnet.org> escribió:
> >
> > Hi Gerardo,
> > As far as typing, I recommend that you use standard typing until he
> becomes comfortable using the on-screen keyboard because typing requires
> the deliberate gesture of double-tapping. It can get frustrating when a
> student is looking for a letter and, by lifting their finger slightly
> accidentally type characters.  I'm not sure if it's available in Mexico but
> the LookTel Voiceover Tutorial may be helpful.
> >
> >
> > Chip Johnson
> > Technology Instructor
> >
> > Colorado Center for the Blind
> > Phone: 303.778.1130  Ext:  227
> > Fax:  303.778.1598
> > 2233 W. Shepperd Ave.
> > Littleton, CO 80120
> >
> > Take Charge with Confidence and Self-Reliance
> > cocenter.org
> > Facebook Twitter YouTube
> >
> > -----Original Message-----
> > From: Trainer-Talk <trainer-talk-bounces at nfbnet.org> On Behalf Of
> Gerardo Corripio via Trainer-Talk
> > Sent: Wednesday, June 20, 2018 7:15 AM
> > To: Trainer-Talk at nfbnet.org
> > Cc: Gerardo Corripio <gera1027 at gmail.com>
> > Subject: [Trainer-Talk] Very frustrated in training a newbie on iPhone
> >
> > I hardly post on here, but as mentiond to you guys before, I'm a tech
> instructor here in my area (though I haven't taken any formal classes on
> the subject, but I love technology, and because of my Educational
> Psychology major I'm confident this combo would be apt for this path); also
> it's important to work on whatever is available for us the blind here in
> Mexico! Anyway I'm starting with a 46-year-old newby to the iPhone, and got
> the questions of
> >
> > Is there some sort of an established lesson plan for teaching the iphone
> I could follow? I taught him during our first meeting the basics of
> left&right flicks and double-tap gestures to interact with the phone
> screen, and left him homework to practice with; imagine to what degree that
> he was recommended use Siri for everything? I mean it amazes me how
> ignorant people are really!
> >
> > When it comes times to teaching gestures, what's the best method for
> this? I tried hand over hand, but kind of felt weird (don't know if it's
> how we were seated or) so what's the best way to teach gestures? The
> sighted wife was there with us, thus she saw what I was doing, and she
> taught him, but it's not the same it feels like to me.
> >
> > Lastly he's really ahving a hard time with the Pass code, and /or the
> Finger-print reader; I plan to deactivate these while he gets used to how
> it works.
> >
> > So what would be the next steps? I plan to teach him next how to type on
> the keyboard, which I set up as Touch typing (where you look for the letter
> and lift up to type it)
> >
> > Thanks for any tips you guys might have; it's getting very frustrating
> to be honest with this first experience!. But I'm the type never to give
> up. It makes me mad how ignorant people are: imagine the phone was used,
> and it was never formatted back to factory settings, thus today I plan to
> restore it and set it up as new. Thanks again for any tips/tricks.
> > I'm liking teaching one on one, but as I mentioned it's getting
> frustrating!
> >
> > --
> > Gera
> > Enviado desde Thunderbird
> >
> >
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