[Trainer-Talk] reboot IPhone

[laotab ~]

Thank you for the apology for the other text.  I know I should have backed it up but I did say that.  I do intend to go to the apple store.  I left it on the charger over night and at the other spots for over 4hrs each.  And I tried 3 outlets and 2 different cords.
Thank you for your suggestions and patience.
bridget

-----Original Message-----
From: Trainer-Talk <trainer-talk-bounces at nfbnet.org> On Behalf Of David Goldfield via Trainer-Talk
Sent: Sunday, March 11, 2018 1:32 PM
To: List for teachers and trainers of adaptive technology <trainer-talk at nfbnet.org>
Cc: David Goldfield <david.goldfield at outlook.com>
Subject: Re: [Trainer-Talk] reboot IPhone

Bridget,

A few more thoughts about your situation just occurred to me.

First, you said that you had tried plugging in your iPhone in several outlets. How long did you keep the device plugged in? If a battery is very drained the device may not reboot quickly so you might want to give it five to ten minutes to see if it restarts.

Also, we should rule out a bad cable. Try another compatible cable and/or plug to see if that makes a difference.

The cables supplied by Apple are rather thin and won't last as long as you might expect.

In either case, I would still recommend a visit to the Apple store. I still believe it's very likely that they can revive your phone and, if you're willing to pay for it, they can definitely repair that power button, which should be done in order for you to properly use your iPhone.


David Goldfield, Assistive Technology Specialist https://eur03.safelinks.protection.outlook.com/?url=WWW.David-Goldfield.Com&data=02%7C01%7C%7C8247c1721d5948ffee3e08d587763035%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636563864036351897&sdata=NVYDU2qjIyDa5Dg%2BREvLy0HuEVFX0J%2Fm3yETFSkT1ck%3D&reserved=0<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2FWWW.David-Goldfield.Com&data=02%7C01%7C%7C8247c1721d5948ffee3e08d587763035%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636563864036351897&sdata=GgExKDMyQYKVOFYwIRkGvHe5cL6qZN1Jb2XFLWqEFT0%3D&reserved=0>
On 3/11/2018 12:17 PM, David Goldfield via Trainer-Talk wrote:

Bridget,

I believe that all hope is not lost. The first thing that I would do is to find your nearest Apple store and take the phone there. It is likely that one of their service reps will be able to revive it. While you may not have backed up your phone, it is possible that backups were being made if the iCloud backup feature was enabled. It is possible that this was done when you first set up the phone. Regardless, see what a rep from the Apple store can do. I do believe it's likely that they can restart your phone.

Assuming this is the case, ask them to check to see if iCloud backups are already enabled. If they are not, ask them if they could ensure that they are before you leave the store. Once this is enabled, your phone will automatically back up critical data on a daily basis to iCloud when it is locked and plugged in.

I wish you the best with this. Please let us know what happens.



David Goldfield, Assistive Technology Specialist https://nam04.safelinks.protection.outlook.com/?url=WWW.David-Goldfield.Com&data=02%7C01%7C%7C287b5c7880254ddb7d5508d5876bcafa%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636563819385546519&sdata=jKV2TH%2BhkBEiS0wKON97QjX0XnQ5H4ISF%2BGzPp%2BBLkw%3D&reserved=0<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2FWWW.David-Goldfield.Com&data=02%7C01%7C%7C287b5c7880254ddb7d5508d5876bcafa%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636563819385546519&sdata=JkdRH7aWKeSATTUKW0KJ%2BzG4XsjcnoTxPXIOcPNjYc4%3D&reserved=0><https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2FWWW.David-Goldfield.Com&data=02%7C01%7C%7C287b5c7880254ddb7d5508d5876bcafa%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636563819385546519&sdata=JkdRH7aWKeSATTUKW0KJ%2BzG4XsjcnoTxPXIOcPNjYc4%3D&reserved=0>
On 3/11/2018 3:30 AM, laotab ~ via Trainer-Talk wrote:

Hi, I have an IPhone 5C.  the power button is broken.  I was getting a new app and listening to the tutorial and my battery died completely.  I cannot get it to charge again.  I tried 3 different outlets and 2 different cords and my laptop to charge it.  so I thought I would try to reboot it but my power button doesn't work.
I  had found a way to turn the phone off through accessories but with the phone dead I cant use that.
I never backed up my phone, of course.  And I have info on there and only there.  some the only contact I have with some people and no clue what their info is in my head.
Do I have any reasonable hope of getting my info back or rebooting it?
Also, I do not have a data plan.  I never used it as a phone.  I just used it for apps and text.
Thank you for your time.
Bridget, PA
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