[Trainer-Talk] Tricky PDF and JAWS issue

[Mario Eiland]

Hi Jim,
Email me directly to eilandm at gmail.com.


Sent from 502-931-7139

> On Sep 14, 2020, at 6:45 PM, Jim Portillo via Trainer-Talk <trainer-talk at nfbnet.org> wrote:
> 
> Greetings,
> 
> 
> 
> I'll attempt to explain my issue.
> 
> I signed up to take a class, and the instructor is suggesting we have a
> specific book and workbook.  I contacted the publisher, and he said that
> although he didn't make the book available to people electronically, he
> would make it available to me provided I agree to some pretty sensible
> logistics.  He has the original files used to print the books, and they are
> PDFs.
> 
> These files are password protected, so I can view the files but not edit or
> change them.  I guess there is another password, if I need it, for copying
> or printing.
> 
> I tried reading the file with Adobe Acrobat Reader, but at first, I must not
> have had some screen reader settings turned on.  I went ahead and set them
> up and tried rereading the book.  Once it was done processing and I tried
> reading it, I just kept hearing "blank" whenever I scrolled down.  I had an
> AIRA agent look at my screen, and he said there were definitely pages of
> text on my screen, but I guess JAWS wasn't reading them.
> 
> I tried doing a JAWS convenient OCR command, but when I tried putting in the
> password, it didn't like it.
> 
> I already paid for these files, so I can't very well return or ask for my
> money back.  I'm just wondering if I'm doing something wrong or if there's
> something else I can try to get these two books to read.
> 
> I was also going to try copying and pasting some of the material into a Word
> file, but I guess I'll need the second password for that.  I didn't think I
> would.
> 
> Is there perhaps some other setting in Adobe?  I remember having a similar
> problem in the past, but that particular PDF wasn't locked.  I still
> couldn't get it to read; although, I was able to get JAWS OCR to read most
> of it.
> 
> If anyone has any ideas, I'd appreciate them.
> 
> Thanks much.
> 
> Jim
> 
> 
> 
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