[Trainer-Talk] A Response From Apple Accessibility Regarding Lost Siri Functionality FW: Please Bring Back Lost Siri Functionality; Follow-up: 782296253

[Scott Davert]

I received the same canned reply last week. I've not tried the latest
beta yet with this, but it sounds like it may be awhile for some of
this functionality to come back. As I told a client this morning who
wanted a new phone but didn't care much for Apple's offerings, it's a
good time to take a gander at Android if you are a speech only user.
Google Assistant blows Siri out of the water anyway as far as I can
tell. Have hearing aids or use a braille display a lot? Then it's
probably not worth your while. Even the Bluetooth agnostic hearing
aids when paired with Android don't appear to function very well and
it gets worse when you start having to pair a 3rd device to act as a
work around. Maybe Android 12 is better with some of this, but 11 kind
of stunk on ice in my experience where braille and hearing aids are
concerned.

Scott

On 10/6/21, David Ward via Trainer-Talk <trainer-talk at nfbnet.org> wrote:
> David,
>
> They sent me the exact, I mean word for word email. When I made
> inquires. So, they must have got a lot of feedback; an their PR /
> Managers drafted a response, they've been using.
>
> -David
>
> *David Ward, Assistive Technology Instructor for New Vision Program*
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> On 10/4/2021 6:25 PM, David Goldfield via Trainer-Talk wrote:
>> Many users of Apple products have noticed that some Siri functions have
>> recently disappeared. These voice commands pertain to functions for
>> accessing email, call history and voicemail. I recently wrote to Apple
>> Accessibility requesting that these capabilities be reinstated. I received
>> the following positive response.
>>
>>
>> From: Apple Accessibility <accessibility at apple.com>
>> Sent: Monday, October 4, 2021 6:10 PM
>> To: david.goldfield at outlook.com
>> Subject: Re: Please Bring Back Lost Siri Functionality; Follow-up:
>> 782296253
>>
>> Hello David,
>>
>> Thank you for your email.
>>
>> We apologize for the inconvenience this has caused, and we are working to
>> reinstate some Siri Email and Phone actions, which were temporarily
>> removed as part of updates to improve Siri.
>>
>> You will be able to ask Siri to write, send, and check unread emails in
>> the coming weeks. Reinstating Siri actions to check call history and
>> voicemail will take a bit more time, and we will bring back this
>> functionality in an upcoming iOS software update.
>>
>> In the meanwhile, if you would like us to help identify some alternatives
>> using a combination of Siri and accessibility features, please let us
>> know.
>>
>> Sincerely,
>>
>> Apple Accessibility
>>
>> For more information on Accessibility at Apple, please visit:
>> http://www.apple.com/accessibility<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.apple.com%2Faccessibility&data=04%7C01%7C%7C5b886d9da7b54164855d08d98785aa2e%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637689830420983811%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=RbaJOFS%2BMoArkSKfqbQZWI6kfRcKqUmR2nBZ8SNDIpk%3D&reserved=0>
>> http://www.apple.com/support/accessibility<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.apple.com%2Fsupport%2Faccessibility&data=04%7C01%7C%7C5b886d9da7b54164855d08d98785aa2e%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637689830420983811%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=OC4Ber9joEqt%2FYEB7aGaBV2dO3AVec6HTcrwelGQzso%3D&reserved=0>
>>
>> David Goldfield,
>> Blindness Assistive Technology Specialist
>> JAWS Certified, 2019
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