[Trainer-Talk] Accessibility of Epic software for healthcare

[Nik Petersson]

Jack, thank you for this message.  Would you be interested/available for a short call this week?  If you let me know off list a couple of dates/times that would be great.

Thanks in advance for your assistance with this.

Kind regards, Nik.


Nik Petersson
Senior Accessibility Consultant
Miles Access Skills Training LLC
1400 SW 5th Ave, Suite 690
Portland Or, 97201
Phone: 971-217-0516
Email: nikpetersson at blindmast.com
Web:   www.blindmast.com

-----Original Message-----
From: Trainer-Talk <trainer-talk-bounces at nfbnet.org> On Behalf Of Jack Mitchell via Trainer-Talk
Sent: Friday, February 11, 2022 4:39 PM
To: List for teachers and trainers of adaptive technology <trainer-talk at nfbnet.org>
Cc: Jack Mitchell <Jack at indigo-logix.com>
Subject: Re: [Trainer-Talk] Accessibility of Epic software for healthcare

I do have some experience with Epic via a couple of clients of mine, and it’s a pretty mixed bag.  Some of it is reasonably easy to get around, and some of it is just about impossible.  I am actually dealing with a similar situation with another software product at another job, where we are in the process of working with a company to do custom scripts for us to make the software accessible.

With Epic, it really depends on which parts of the software she needs to be able to access whether it’s accessible, because it’s really uneven in my experience.  Have you checked with Chicago Lighthouse to see what they did?  Did they have custom scripts written?  Are those available?

On Tue, Feb 8, 2022 at 5:10 PM Nik Petersson via Trainer-Talk < trainer-talk at nfbnet.org> wrote:

> Good day everyone and happy Tuesday.
>
> I have a client who is interviewing for an inbound call center role 
> for a hospital that uses Epic software for healthcare management.
>
> Searching on the net and tapping into the greater minds out there I 
> find the following:
>
> The NFB took Epic to court a couple of years ago for being in 
> accessible, but that was dismissed, and Epic just said they would do 
> the best they could.  However, it also talks about how Chicago 
> lighthouse has worked with local hospitals and epic to make the scheduling software fully accessible.
>
> Lastly, FS has not input on this and the Epic VPAT statement is also 
> unclear on what is and is not accessible.
>
> In short, does anyone here have knowledge of what level of 
> accessibility Epic has on what platforms and what does and does not 
> work and where can one locate any documentation.  What would be great 
> is if someone from the Chicago Light house that was involved in that project is on here.
>
> I thank you all in advanced for your assistance with this and wish you 
> all a continued fine Tuesday!
>
> Kind regards, Nik.
>
>
> Nik Petersson
> Senior Accessibility Consultant
> Miles Access Skills Training LLC
> 1400 SW 5th Ave, Suite 690
> Portland Or, 97201
> Phone: 971-217-0516
> Email: nikpetersson at blindmast.com<mailto:nikpetersson at blindmast.com>
> Web:   www.blindmast.com<http://www.blindmast.com>
>
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-- 

Jack Mitchell, M.S.Ed., COMS, CVRT
Vision Technology Specialist
Orientation & Mobility Specialist

Indigo Logix, LLC



Local Office:

109 E Maynard Ave
Durham, NC 27704
919-260-8580
jack at indigo-logix.com



Business office:

3135 Tyree Springs Rd
Hendersonville, TN 37075
615-822-3465
615-822-2090 (fax)
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