[Trainer-Talk] Brand Computer Users Rest Assured: You Can Still Get the Classic Outlook!

[Raul Gallegos - RGA]

Hello Curtis and everyone else. Thanks for this. I've done similar for my clients albeit a slightly a different procedure. I've also gotten a few folks to switch over to Thunderbird, which is a great email program. I've been using it since 2007 and it's my favorite Windows client. Of course, I'm writing all this while using Outlook classic, so I clearly switch between the two. 😊



Raul Gallegos | RGA Tech Solutions
Direct: Raul.Gallegos at rgats.com
Phone: (832) 639-4477

-----Original Message-----
From: Trainer-Talk <trainer-talk-bounces at nfbnet.org> On Behalf Of Curtis Chong via Trainer-Talk
Sent: Sunday, June 7, 2026 3:13 PM
To: 'List for teachers and trainers of adaptive technology' <trainer-talk at nfbnet.org>
Cc: Curtis Chong <chong.curtis at gmail.com>
Subject: [Trainer-Talk] Brand Computer Users Rest Assured: You Can Still Get the Classic Outlook!

Hello everyone:

 

During this past week, while working with someone who had just obtained a new computer, I learned that by default, after installing Microsoft 365, what you get is the New Outlook. Now I don't know about you, but I have spent a considerable time moving back and forth between the New Outlook and what Microsoft is now calling Outlook Classic. I can tell you that from a nonvisual perspective, the New Outlook is nowhere ready for prime time. Too many people though have no idea what to do now that their new computers only seem to have the New Outlook.

 

Here is the procedure I used to bring back the Outlook Classic software.

 

1.	I started the New Outlook and turned off what JAWS calls the Virtual
Cursor.
2.	I pressed the Alt key to reach the Home Ribbon tab, then pressed
Right Arrow to focus on the Help tab.
3.	I press Down Arrow then Right Arrow several times until I reached
"Go To Classic Outlook."
4.	Then, I pressed Space to activate this button. You are taken to a
web page where you can now download and re-install Microsoft Office--this time, with Outlook Classic.

 

Now, if all of this sounds exceedingly tedious and complex, my contacts at Microsoft have assured me that we can always contact the Disability Answer Desk (DAD) at 1-800-936-5900 for help. I am told that the support personnel are quite familiar with the process to bring the Classic Outlook back to our computers.

 

Kind wishes,

 

Curtis Chong

 

 

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