[Trainer-Talk] Bringing Back the Classic Outlook

Brian Vogel britechguy at gmail.com
Mon Sep 21 17:33:37 UTC 2026


Chris Nusbaum wrote, in part: "when I downloaded Office on my new computer
last week, both versions of Outlook were automatically installed."

This has literally always been the case when we're talking about any Office
version (which is 2024) that supports New Outlook or M365.  It is not
possible to get "only one" and I already posted yesterday that both can be
run side-by-side and you can also toggle between the UIs no matter which UI
you happen to be in.

That's what's disappointing when misinformation is out there and continues
to be spread.  The previously noted resolution contains, "in recent months,
it has been reported by blind people who have installed Microsoft 365 on
brand-new computers that it is no longer possible to revert to the Classic
Outlook without assistance from the Microsoft Disability Answer Desk or
someone with the appropriate technical skills," which is demonstrably
false.  The fact that something has been reported is not what makes it true
or correct.  Not knowing how to do something, and needing to turn to
someone else (be it Microsoft or anyone else) to do it is not the same as
this not being possible.  It has always been possible over the last 2
years, at least, to run whichever Outlook UI you wish, or use both at the
same time.  It has always been possible during that time to do as I
previously noted:
-----
In either user interface of Outlook it is a simple matter to switch to the
other, though I never do this anymore since I can choose the UI I want to
bring up via Windows search.

To switch from Outlook (new) back to Outlook (classic) from within Outlook
(new) hit Alt, E, C [Help, Go to Classic  Outlook].

To switch from Outlook (classic) to Outlook (new) from within Outlook
(classic): Hit Alt, T [Try the New Outlook toggle].
-----

There are far too many claims regarding both usability and other things
that are the result of ignorance, and not willful ignorance, but just not
knowing.  Claims that thing X or thing Y cannot be done need to be verified
before repeated.  Certain ways of doing things do require change over
time.  This is hardly unique to Outlook.

Brian


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