[Travelandtourism] Southwest Testing In-Flight Internet
ShilohsTravel
info at shilohstravel.com
Thu Mar 5 15:28:18 UTC 2009
Southwest announced it will begin testing onboard Wi-Fi in early March
aboard four planes equipped to deliver Internet service to passengers with
laptops, iPhones, and other Wi-Fi-enabled devices. The testing period will
last a few months, and passengers can participate in the test program free
of charge. If and when the service officially goes live, it will be offered
on a pay-to-use basis, though pricing details are not yet available.
Southwest is also partnering with Yahoo! to create a unique in-flight
homepage that offers a flight tracker, local news, and photos and facts
about the places passengers are flying over. The homepage will also include
information on the flight's destination as well as Yahoo! Games.
Two interesting points leap out of this announcement: First, Southwest is
intensifying its pursuit of business travelers, which began in earnest with
the carrier's Business Select fares. Combining in-flight connectivity with
reasonable fares will surely appeal to businesses, especially those forced
to reduce their travel budgets, and immediately makes Southwest an obvious
choice for domestic business travel. Flying out of the Big Apple won't hurt
either.
But it's also fair to assume Southwest took a look at the competition, saw
Virgin America and JetBlue testing in-flight Wi-Fi, and decided to act. For
years, Southwest has enjoyed the luxury of lucrative fuel hedges and full
planes, and its relatively low fares made up for what many felt was a
lackluster flying experience. That position of strength, however, has
evaporated in recent months, and Southwest is no doubt looking for ways to
remain competitive with its flashier rivals without sacrificing everything
that's made the carrier successful.
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