[Travelandtourism] Southwest customer of size update;

[Peter Donahue]

Hello Cheryl and everyone,

    It looked like much of the story was missing as there was only one 
sentence followed by your signature.

Peter Donahue who wants to see air travel return to what it once was and who 
will pay to have that kind of service again.

----- Original Message ----- 
From: "cheryl echevarria" <cherylandmaxx at hotmail.com>
To: "NFB Travel and Tourism Division List" <travelandtourism at nfbnet.org>
Sent: Wednesday, July 13, 2011 12:04 PM
Subject: Re: [Travelandtourism] Southwest customer of size update;


Peter what is missing, I am asking Reese to resend.

Leading the Way in Independent Travel!

Cheryl Echevarria
http://www.echevarriatravel.com<http://www.echevarriatravel.com/>
631-456-5394
reservations at echevarriatravel.com<mailto:reservations at echevarriatravel.com>

Affiliated as an Independent Contractor with Montrose Travel CST-1018299-10

Affiliated as an Independent Contractor with Absolute Cruise & Travel, Inc.
  ----- Original Message ----- 
  From: Peter Donahue<mailto:pdonahue2 at satx.rr.com>
  To: NFB Travel and Tourism Division 
List<mailto:travelandtourism at nfbnet.org>
  Sent: Wednesday, July 13, 2011 12:38 PM
  Subject: Re: [Travelandtourism] Southwest customer of size update;


  Hello Cheryl and everyone,

  Some of this story is missing. Can you resend please? As for the KSC go
  madam president!!

  Peter Donahue


  ----- Original Message ----- 
  From: "cheryl echevarria" 
<cherylandmaxx at hotmail.com<mailto:cherylandmaxx at hotmail.com>>
  To: "NFB Travel and Tourism Division List" 
<travelandtourism at nfbnet.org<mailto:travelandtourism at nfbnet.org>>
  Sent: Wednesday, July 13, 2011 11:31 AM
  Subject: Re: [Travelandtourism] Southwest customer of size update;


  wtg Reese. So she could actually fit into the seat with no problems, did
  they say what categorizes this and when is the determination made to 
charge
  the person.

  Leading the Way in Independent Travel!

  Cheryl Echevarria
  http://www.echevarriatravel.com<http://www.echevarriatravel.com/<http://www.echevarriatravel.com%3chttp//www.echevarriatravel.com/>>
  631-456-5394
  reservations at echevarriatravel.com<mailto:reservations at echevarriatravel.com<mailto:reservations at echevarriatravel.com%3Cmailto:reservations at echevarriatravel.com>>

  Affiliated as an Independent Contractor with Montrose Travel 
CST-1018299-10

  Affiliated as an Independent Contractor with Absolute Cruise & Travel, 
Inc.
    ----- Original Message ----- 
    From: Peachtree 
Travel<mailto:info at peachtreetravel.net<mailto:info at peachtreetravel.net>>
    To: NFB Travel and Tourism Division
  List<mailto:travelandtourism at nfbnet.org<mailto:travelandtourism at nfbnet.org>>
    Sent: Wednesday, July 13, 2011 12:14 PM
    Subject: [Travelandtourism] Southwest customer of size update;


    Hello list:

    I finally had a client traveling last week through Southwest that was 
hit
    with their Customer of Size program.  She was charged for a second seat
  even
    though it was determine that she could fit into just one seat.  She was
    given some kind of form from Southwest and upon her return home, we were
    able to get her a refund for the second seat she shouldn't have been
  charged
    for in the first place.

    I know other airlines have this program however, Southwest seems to be 
the
    only one that is enforcing this controversial rule.  I'm not a big guy
    however, even today's airplane seats are small to me and I would like 
more
    room whenever I fly.  Guess I better keep on wishing?

    Reese


    Peachtree Travel
    Independent Travel Consultant

    (phone) 888-389-2723

    (website: 
http://www.peachtreetravel.net<http://www.peachtreetravel.net/<http://www.peachtreetravel.net%3chttp//www.peachtreetravel.net/>>.

    Email:
  reservations at peachtreetravel.net<mailto:reservations at peachtreetravel.net<mailto:reservations at peachtreetravel.net%3Cmailto:reservations at peachtreetravel.net>>


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