[Travelandtourism] Eliminating braille to your clients.
Jewel
herekittykat2 at gmail.com
Mon Jun 6 19:24:35 UTC 2011
I have to agree with Cheryl on this one. I don't find it narrow-minded
to think that Braille should be offered. I always wonder who they ask
for their surveys. For example, in Raleigh (North Carolina) the number
of Braille users and large print users are about equal. I know this
because I made the Braille NFB Pledges on a Braillewriter, and made
about the same number as there were large print. If anything, we run
out of the Braille pledges before we do the large print during any
given meeting.
While Raleigh is an exception, there are still a large number of
people who use Braille, and has anyone given thought to the deafblind?
Readers are fine for some, but will the readers also sign for the
deaafblind? I highly doubt it.
~Jewelhave qu
On 6/6/11, cheryl echevarria <cherylandmaxx at hotmail.com> wrote:
> I am not thinking narrow minded I am concerned that they were offering a
> service and then took it away.
>
> I brought this up because we are the NFB, I myself don't really care, I
> don't like being read to when others don't need to be read to.
>
> That they are saying that they asked other blind people what they would
> like, and the NFB is one of the organization that emphases on the use of
> braille,
>
> Again, in the travel industry I look for everyone including my clients that
> are blind since myself I am also blind, I may not want braille, but my
> clients do. They should have it if they need it.
>
> So more and more people are learning it, and we are fighting to have our
> kids read it and use it, so it is not narrow minded.
>
>
> Leading the Way in Independent Travel!
>
> Cheryl Echevarria
> http://www.echevarriatravel.com<http://www.echevarriatravel.com/>
> 631-456-5394
> reservations at echevarriatravel.com<mailto:reservations at echevarriatravel.com>
>
> Affiliated as an Independent Contractor with Montrose Travel CST-1018299-10
>
> Affiliated as an Independent Contractor with Absolute Cruise & Travel, Inc.
> ----- Original Message -----
> From: Cindy Handel<mailto:cindy425 at verizon.net>
> To: NFB Travel and Tourism Division
> List<mailto:travelandtourism at nfbnet.org>
> Sent: Monday, June 06, 2011 2:26 PM
> Subject: Re: [Travelandtourism] Eliminating braille to your clients.
>
>
> Cheryl,
>
> You're taking a very narrow view. As I said to you, privately, Braille is
> desirable. But, sadly, only a small percentage of blind people use
> Braille,
> these days. So, maybe you need to talk with a wide demographic of blind
> people to see what they prefer and not just go with your personal wants
> and
> desires.
>
> Cindy
> ----- Original Message -----
> From: "cheryl echevarria"
> <cherylandmaxx at hotmail.com<mailto:cherylandmaxx at hotmail.com>>
> To: <web_cruise_comments at rccl.com<mailto:web_cruise_comments at rccl.com>>
> Sent: Monday, June 06, 2011 12:13 PM
> Subject: Re: [Travelandtourism] Eliminating braille to your clients.
>
>
> Now myself in determining whether or not this so, to me and my clients
> this
> is a determining factor between you and other cruise lines that are
> offering
> it to there clients upon request.
>
> Let's just say, I will not be sailing myself on Royal any longer for
> taking
> this stand, because the last time I heard the National Federation of the
> Blind, SATH (Society for Accessible Transportation and Hospitality), which
> I
> belong to both organizations were never asked about this, when you
> mentioned
> referencing when checking with blind people
>
> SATH, in fact, recently had our cruise on Navigator of the Seas back in
> January and nothing was brought up then either.
>
> So you are talking to a person, like you said have asked blind people what
> they want, and in a world of braille, this is not acceptable
>
> I do hope I can get a contact name and address of the person or persons
> that
> made this decision with RCCI, so that we can write them, and try to change
> their minds.
>
>
> Leading the Way in Independent Travel!
>
> Cheryl Echevarria
>
> http://www.echevarriatravel.com<http://www.echevarriatravel.com/<http://www.echevarriatravel.com%3chttp//www.echevarriatravel.com/>>
> 631-456-5394
>
> reservations at echevarriatravel.com<mailto:reservations at echevarriatravel.com<mailto:reservations at echevarriatravel.com%3Cmailto:reservations at echevarriatravel.com>>
>
> Affiliated as an Independent Contractor with Montrose Travel
> CST-1018299-10
>
> Affiliated as an Independent Contractor with Absolute Cruise & Travel,
> Inc.
> ----- Original Message -----
> From:
> web_cruise_comments at rccl.com<mailto:web_cruise_comments at rccl.com<mailto:web_cruise_comments at rccl.com%3Cmailto:web_cruise_comments at rccl.com>>
> To:
> cherylandmaxx at hotmail.com<mailto:cherylandmaxx at hotmail.com<mailto:cherylandmaxx at hotmail.com%3Cmailto:cherylandmaxx at hotmail.com>>
> Sent: Monday, June 06, 2011 11:39 AM
> Subject: RE: Eliminating braille to your clients.
>
>
> Hello,
>
> We are required to provide auxiliary aids and services to provide
> effective communication for guests with visual services. Auxiliary aids
> and
> services provide an extensive list of accommodations that include braille,
> large print and qualified readers. After feedback from our guests and
> onboard teams, we now offer qualifed readers. Our guest relations staff
> will contact each guest once onboard and review what information is needed
> and the best way to provide this information to the guest, since
> accommodations and needs can vary from one guest to another. For example,
> we may read information in person or over the phone. This new
> personalized
> service will ensure that our guests with visual disabilites will have easy
> and convenient access to information. We have tested this new process and
> it has gotten good reviews. We appreciate your comments, and we will
> consider them as we review our accessibility program.
>
> Best regards,
> Access Staff
> GM
>
>
>
>
>
>
>
>
>
> [THREAD ID:1-USR8IH]
>
>
>
> -----Original Message-----
>
> From:
> cherylandmaxx at hotmail.com<mailto:cherylandmaxx at hotmail.com<mailto:cherylandmaxx at hotmail.com%3Cmailto:cherylandmaxx at hotmail.com>>
> Sent: 6/1/2011 11:21:39 AM
> To: "Echevarriatravel email"
>
> <reservations at echevarriatravel.com<mailto:reservations at echevarriatravel.com<mailto:reservations at echevarriatravel.com%3Cmailto:reservations at echevarriatravel.com>>>
> Subject: Eliminating braille to your clients.
>
>
>
>
>
> Good morning Royal Caribbean:
>
> My name is Cheryl Echevarria, and I am a travel partner with 2 Major
> Host
> Agencies and that I have booked with you for the last 2 years especially
> for the braille services that you offer myself, who happens to be blind
> and my clients who are blind.
>
> I just found out about my client that will be sailing in July from your
> access department yesterday, after I sent them forms indicating over 2
> weeks ago that they will be needing brailed menus and daily
> itineraries,
> that Royal Caribbean will not be offering braille any longer, and that
> each passenger who is requesting such services will be offer a person
> assigned to them to read all printed information for them.
>
> To me that seems quiet unfair, as well as a step back in the wrong
> direction. My question is why should the blind community have things
> read
> to them while the sighted passengers can have access to documentation
> any
> time anywhere?
>
> I would like some kind of written explanation as to why this is
> happening.
>
> Back on April 6, I had a conversation with Mr. Orlando Soto, Corporate
> Guest Relations after one of my clients who had issues not only on your
> ship when they had requested braille for the March sailing and it was
> approved, that RCCI said that they don't offer it, when the braille
> printer was broken, as well as not offering tours of the ship, to which
> was said that RCCI in your own words was violating the “Transportation
> for
> Individuals with Disabilities: Passenger Vessels” rule (49 CFR Part
> 39).
>
> Has something changed since March of this year, if so, I would like in
> writing as to why.
>
> I appreciate your getting back to me as soon as possible.
>
>
>
> Leading the Way in Independent Travel
>
> Cheryl Echevarria
>
> http://www.Echevarriatravel.com<http://www.echevarriatravel.com/<http://www.echevarriatravel.com%3chttp//www.echevarriatravel.com/>>
> 631-456-5394
>
> reservations at echevarriatravel.com<mailto:reservations at echevarriatravel.com<mailto:reservations at echevarriatravel.com%3Cmailto:reservations at echevarriatravel.com>>
>
>
>
> Affiliated as an Independent Contractor with Montrose Travel
> CST-1018299-10
> Affiliated as an Independent Contractor with Absolute Cruise and
> Travel,
> Inc.
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