[Travelandtourism] Fw: KSC Visitor Complex Letter -PleaseconfirmAddrEss

Wed Oct 12 11:32:11 UTC 2011

it is not an attachment, I used the wrong wording here, it is below.

> Good day all:
>
> I am posting below the letter that I have received from Mr. Craig George of
> the Kennedy Space Center, to which we all had issues with in Orlando,
> before and after our National Convention.
>
>
> I also mentioned to Mr. George that I will be in Orlando on November 8 and
> Ms. Sherri Brun, V.P. of the Orlando Chapter of the NFB will be available
> to meet each other in reference to this issue, Sherri Brun and I will work
> diligently on this issue.
>
> Dan Hicks, President of the Florida Affiliate, said that since Orlando is closer to Kennedy then he is, he recommended that I work closely with that chapter.
>
> Have a great day all.
>
> Leading the Way in Independent Travel!
>
> Cheryl Echevarria
>  From: Craig George<mailto:CRGeorge at dncinc.com<mailto:CRGeorge at dncinc.com>>
> To: cheryl echevarria<mailto:cherylandmaxx at hotmail.com<mailto:cherylandmaxx at hotmail.com>>
> Sent: Monday, October 10, 2011 3:49 PM
> Subject: KSC Visitor Complex Letter - Please confirm Address
>
>
> October 4, 2011
>
>
>
> Ms. Cheryl Echevarria, President
>
> Travel and Tourism Division
>
> National Federation of the Blind
>
> 10 Aljan Drive
>
> Brentwood, NY 11717
>
>
>
> Dear Ms. Echevarria:
>
>
>
> I apologize again on behalf of our organization for the unfortunate
> experience you and your group had while visiting the Kennedy Space Center
> Visitor Complex this summer.  Please accept our sincere apologies.
>
>
>
> As you and I had previously discussed, we are reviewing our programs and
> procedures to ensure that our offerings and services are in compliance
> with the Americans with Disabilities Act (ADA), and they are accurately
> reflected on our website and in other published materials.  We are also
> developing new staff training programs on these important issues so that
> our crewmembers are better informed and more knowledgeable to assist our
> guests accordingly, and similar occurrences are averted in the future.
>
>
>
> I appreciate your suggestions and feedback and thankyou for providing us
> with the contact information for additional resources from the National
> Federation of the Blind.  I hope your and your group's interests in the
> U.S. Space Program and NASA Kennedy Space Center remains undeterred.  If
> you have any questions, comments or further suggestions, please feel free
> to call me at 321-455-7031.
>
>
>
> Regards,
>
>
>
> DNC PARKS & RESORTS AT KSC, INC.
>
>
>
>
>
>
>
> Craig George
>
> Director, Protective Services
>
>
>
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>
> The information contained in this electronic mail transmission is intended
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>
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