[Travelandtourism] DOT Fines AirTran

[Mary Donahue]

Hi Cheryl and everyone,

	Way to go! Deceptive and false advertising is uncalled for.

Mary Donahue


-----Original Message-----
From: travelandtourism-bounces at nfbnet.org
[mailto:travelandtourism-bounces at nfbnet.org] On Behalf Of cheryl echevarria
Sent: Friday, January 06, 2012 3:15 PM
To: travelandtourism
Subject: [Travelandtourism] DOT Fines AirTran


This information comes from Travel Agent Weekly

AirTran Airways was fined $60,000 by the Department of Transportation (DOT)
for violating DOT rules prohibiting deceptive price advertising in air
travel. DOT rules require any advertising that includes a price for air
transportation to state the full price to be paid by the consumer, including
all carrier-imposed surcharges. 
The DOT said that for a period of time in the fall of 2011, AirTran
displayed an advertisement on a number of websites advertising $59 one-way
fares. The advertisement noted that additional taxes, fees and exclusions
would apply, but with no information on the type or amount of taxes or fees.

A consumer clicking on the advertisement was taken to a page on AirTran's
website where a list of routes and prices were displayed.
Consumers were not provided details about the taxes and fees until they
scrolled to the bottom of the page where the information appeared in fine
print, DOT said.
Under DOT's recently adopted consumer rule that enhances protections for air
travelers, carriers will be required, among other things, to include all
government taxes and fees in every advertised fare beginning Jan. 26, 2012.
Leading the Way in Independent Travel!

Cheryl Echevarria
http://www.echevarriatravel.com
631-456-5394
reservations at echevarriatravel.com

For daily updates read our blog at
http://www.echevarriatravel.wordpress.com

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