[Travelandtourism] Amtrak

Tue Oct 1 22:07:34 UTC 2013

okay, we will look into it.

Please, when these things happen. Make sure you get the person's name, etc.

Do you still have the date of when you went on the trips and where to, etc.

That way we can pin down the issues that went on.

Disabled Entrepreneur of the Year 2012 of NY StateLeading the Way in Independent Travel!
Cheryl Echevarria, Ownerwww.echevarriatravel.com631-456-5394reservations at echevarriatravel.comwww.echevarriatravel.wordpress.com

Affiliated as an independent contractor with Montrose TravelCST - #1018299-10 FLST T156780Your old car keys can be the keys to literacy for a blind child.  Donate your unwanted vehicle to us by clicking https://nfb.org/vehicledonations or call 855-659-9314.Echevarria Travel has partnered with Braille Smith. http://www.braillesmith.com for all her braille needs.Gail Smith is the Secretary of the NFB of Alabama

> From: jordanandseptember at gmail.com
> Date: Tue, 1 Oct 2013 16:56:07 -0500
> To: travelandtourism at nfbnet.org
> Subject: Re: [Travelandtourism] Amtrak
> 
> The horrible experience happened in March 2012, and the dining car issue was both in March 2012 and November 2011.
> Jordan
> 
> Sent from my iPhone
> 
> > On Oct 1, 2013, at 4:46 PM, cheryl echevarria <cherylandmaxx at hotmail.com> wrote:
> > 
> > Jordan, you are saying when you had a guide dog. How long ago did this issue happen? 
> > 
> > Disabled Entrepreneur of the Year 2012 of NY StateLeading the Way in Independent Travel!
> > Cheryl Echevarria, Ownerwww.echevarriatravel.com631-456-5394reservations at echevarriatravel.comwww.echevarriatravel.wordpress.com
> > 
> > Affiliated as an independent contractor with Montrose TravelCST - #1018299-10 FLST T156780Your old car keys can be the keys to literacy for a blind child.  Donate your unwanted vehicle to us by clicking https://nfb.org/vehicledonations or call 855-659-9314.Echevarria Travel has partnered with Braille Smith. http://www.braillesmith.com for all her braille needs.Gail Smith is the Secretary of the NFB of Alabama
> > 
> >> From: jordanandseptember at gmail.com
> >> Date: Tue, 1 Oct 2013 16:44:01 -0500
> >> To: travelandtourism at nfbnet.org
> >> Subject: Re: [Travelandtourism] Amtrak
> >> 
> >> At the time, I was using a guide dog.  I can tell you that they are not following or have not been following their dining car reservation policy at the time of travel.  There was at least once I can recall where I was denied access to the dining car with the statement being made there is no room for your dog.  There is a very simple solution to the dining car issue.  Amtrak needs to make sure that they are walking through the cars for lunch and dinner taking reservations.  There is still no excuse to tell me that there is no room for my dog or the dining car is full.  The two trains that have been the issue are the City of New Orleans and the Crescent.  I will give you as much details as I can.
> >> Thanks,
> >> Jordan
> >> 
> >> Sent from my iPhone
> >> 
> >>> On Oct 1, 2013, at 4:20 PM, cheryl echevarria <cherylandmaxx at hotmail.com> wrote:
> >>> 
> >>> Really, wow!
> >>> 
> >>> Please again, write everything up so we can help.
> >>> 
> >>> Send me the information please to 
> >>> 
> >>> cherylandmaxx at hotmail.com
> >>> 
> >>> And we will get to the bottom of this.  
> >>> 
> >>> I will be seeing Mark Riccobono this weekend at the NFB of  NY State Convention in Albany
> >>> 
> >>> 
> >>> Do you also use a guide dog, cane, sighted guide, just wondering, that way if it has to do with a guide dog as well, we can get some assistance from Marion Gwizdala, President of NAGDU. 
> >>> 
> >>> 
> >>> Disabled Entrepreneur of the Year 2012 of NY StateLeading the Way in Independent Travel!
> >>> Cheryl Echevarria, Ownerwww.echevarriatravel.com631-456-5394reservations at echevarriatravel.comwww.echevarriatravel.wordpress.com
> >>> 
> >>> Affiliated as an independent contractor with Montrose TravelCST - #1018299-10 FLST T156780Your old car keys can be the keys to literacy for a blind child.  Donate your unwanted vehicle to us by clicking https://nfb.org/vehicledonations or call 855-659-9314.Echevarria Travel has partnered with Braille Smith. http://www.braillesmith.com for all her braille needs.Gail Smith is the Secretary of the NFB of Alabama
> >>> 
> >>>> From: jordanandseptember at gmail.com
> >>>> Date: Tue, 1 Oct 2013 16:01:34 -0500
> >>>> To: travelandtourism at nfbnet.org
> >>>> Subject: Re: [Travelandtourism] Amtrak
> >>>> 
> >>>> I've been denied access to the dining car too based on being blind as well.
> >>>> Jordan
> >>>> 
> >>>> Sent from my iPhone
> >>>> 
> >>>>> On Oct 1, 2013, at 3:57 PM, cheryl echevarria <cherylandmaxx at hotmail.com> wrote:
> >>>>> 
> >>>>> No that is against, ADA about this. We had our monthly meeting last night, would have loved to learned this then, but I will be contacting Amtrak, and forwarding this to Mark Riccobono and the paralegals in Baltimore.
> >>>>> 
> >>>>> That is none of their business how much vision you have.
> >>>>> 
> >>>>> Cheryl Echevarria, President
> >>>>> NFB Travel & Tourism Division
> >>>>> National Federation of the Blind
> >>>>> www.nfbtravel.org
> >>>>> 631-236-5138
> >>>>> info at nfbtravel.org 
> >>>>> 
> >>>>> 
> >>>>> Disabled Entrepreneur of the Year 2012 of NY StateLeading the Way in Independent Travel!
> >>>>> Cheryl Echevarria, Ownerwww.echevarriatravel.com631-456-5394reservations at echevarriatravel.comwww.echevarriatravel.wordpress.com
> >>>>> 
> >>>>> Affiliated as an independent contractor with Montrose TravelCST - #1018299-10 FLST T156780Your old car keys can be the keys to literacy for a blind child.  Donate your unwanted vehicle to us by clicking https://nfb.org/vehicledonations or call 855-659-9314.Echevarria Travel has partnered with Braille Smith. http://www.braillesmith.com for all her braille needs.Gail Smith is the Secretary of the NFB of Alabama
> >>>>> 
> >>>>>> From: jordanandseptember at gmail.com
> >>>>>> Date: Tue, 1 Oct 2013 15:53:50 -0500
> >>>>>> To: Travelandtourism at nfbnet.org
> >>>>>> Subject: [Travelandtourism] Amtrak
> >>>>>> 
> >>>>>> Is there a reason Amtrak asks for how much vision a blind person has when calling on the phone to book a reservation?  I ask because the last time I took Amtrak somewhere I ended up being treated horribly.
> >>>>>> Thanks,
> >>>>>> Jordan
> >>>>>> 
> >>>>>> Sent from my iPhone
> >>>>>> _______________________________________________
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> >>>>> 
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> >> 
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> >                         
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