[Travelandtourism] Questions about getting assistance in airports

[Jemal Powell]

On the question of assistant at the airport. What I'll do is I just go to the airport myself walk up ___ your line to check in and then once I check in we got a few lines this is all ___ sometimes ___ ask If I need assistant and if I said yes they will do there's someone to drive me. Sometimes they have tried to put the wheelchairs but I have to turn down the wheelchairs because I feel in my situation and wheelchair even a waste of the resource and the wheelchair could be use for somebody with a physical disability but have no problems. Thank you ___. We've been using one of those ___.

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> Original Message:
> ---------------------------------
> 
> From: Sami Osborne via TravelAndTourism <travelandtourism at nfbnet.org> 
> Sent: May 27, 2016 1:53:03 PM
> To: nabs-l at nfbnet.org, blindtlk at nfbnet.org, travelandtourism at nfbnet.org
> Subject: [Travelandtourism] Questions about getting assistance in airports
> 
> Hi all,
> 
> I hope you're all having a great holiday weekend and enjoying 
> spending time with family and friends.
> 
> This August, I'll be traveling from my home state of NY all the 
> way to San Francisco, CA for a ten-day-long music camp for the 
> blind.  This will be my first time flying by myself without my 
> family.  I'd like to ask you guys a couple of questions about 
> getting assistance to the gate at the airport, which we, as blind 
> people, probably all need.
> 
> First of all, how much in advance should you let the airline know 
> that you need assistance? When my mom was buying the plane 
> tickets, she discovered that one of the questions they asked was 
> if I was a blind person with a guide dog.  She didn't answer that 
> because I only have a cane.  But on the airline's website, there 
> is no information regarding getting assistance if you're blind.  
> So I'd like to know if you'd need to apply for assistance well in 
> advance of your trip or just a few days before? Also, should you 
> do it on the phone or can you do it online?
> 
> Second, I know that they can help you to the gate, but will they 
> assist you with getting to the security checkpoint as well? When 
> I go flying with my family, the airport employees usually assist 
> me with going through security, so I already know that they can 
> do that.  But as for getting from the curb to the checkpoint, 
> would they be able to do that?
> 
> Third, as I mentioned before, this is my first time  flying on my 
> own.  I know that a lot of times in the airport, they'll ask you 
> if you want a wheelchair, only because they assume the worst 
> about us.  I think you know what I mean.  Anyway, when I apply to 
> get assistance, should I tell them that I don't need a wheelchair 
> and just use sighted guide with whichever airport employee is 
> walking with me, or would I need to do that  at the airport?
> 
> I hope that you people who fly independently can help me with 
> this.
> 
> Thanks and happy Memorial Day weekend,
> 
> Sami
> 
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