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<DIV><FONT face=Arial size=2>Patrick Duthie is a promotional Agent with the BEP
and has a reputation for being hard to reach and for whom the concept of
follow-up is unknown, according to most of the operators in his
region.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV style="FONT: 10pt arial">----- Original Message -----
<DIV style="BACKGROUND: #e4e4e4; font-color: black"><B>From:</B> <A
title=drea7139@yahoo.com href="mailto:drea7139@yahoo.com">Drea</A> </DIV>
<DIV><B>To:</B> <A title=duthiep@michigan.gov
href="mailto:duthiep@michigan.gov">Patrick</A> </DIV>
<DIV><B>Cc:</B> <A title=wallacej1@michigan.gov
href="mailto:wallacej1@michigan.gov">Judey BEP</A> ; <A
title=Zangerc@michigan.gov href="mailto:Zangerc@michigan.gov">Connie</A> ; <A
title=Edmondsl2@michigan.gov href="mailto:Edmondsl2@michigan.gov">Lucy</A> ; <A
title=hullj@michigan.gov href="mailto:hullj@michigan.gov">james hull</A> ; <A
title=flingem@hotmail.com href="mailto:flingem@hotmail.com">Bill Lozier</A> ; <A
title=jiggyzee@comcast.net href="mailto:jiggyzee@comcast.net">hazelle</A> ; <A
title=drob1946@gmail.com href="mailto:drob1946@gmail.com">David Robinson</A> ;
<A title=f.wurtzel@comcast.net href="mailto:f.wurtzel@comcast.net">Fred
Wurtzel</A> ; <A title=garsvend@aol.com
href="mailto:garsvend@aol.com">Garnett</A> ; <A title=keathleygreg@yahoo.com
href="mailto:keathleygreg@yahoo.com">keathleygreg@yahoo.com</A> ; <A
title=rutherford_beard@yahoo.com
href="mailto:rutherford_beard@yahoo.com">rutherford_beard@yahoo.com</A> ; <A
title=dlayer8954@yahoo.com
href="mailto:dlayer8954@yahoo.com">dlayer8954@yahoo.com</A> ; <A
title=mjcbiz@charter.net href="mailto:mjcbiz@charter.net">Mike Costantini</A> ;
<A title=risap92@gmail.com href="mailto:risap92@gmail.com">risa</A> ; <A
title=resolutioncomm@sbcglobal.net
href="mailto:resolutioncomm@sbcglobal.net">James Chaney</A> ; <A
title=sunkat@wmis.net href="mailto:sunkat@wmis.net">Joe Sontag</A> ; <A
title=risasteve92@yahoo.com href="mailto:risasteve92@yahoo.com">Steve
Langtry</A> ; <A title=suncat0@gmail.com href="mailto:suncat0@gmail.com">Joe
Sontag</A> ; <A title=hoskinsj2@michigan.gov
href="mailto:hoskinsj2@michigan.gov">Josh Hoskins</A> ; <A
title=sjx3@sbcglobal.net href="mailto:sjx3@sbcglobal.net">shane jackson</A> ; <A
title=president.nfb.mi@gmail.com href="mailto:president.nfb.mi@gmail.com">larry
p</A> ; <A title=duthie4help@gmail.com
href="mailto:duthie4help@gmail.com">patric duthie</A> ; <A
title=gregoryn70@hotmail.com href="mailto:gregoryn70@hotmail.com">greg
nelson</A> </DIV>
<DIV><B>Sent:</B> Monday, January 23, 2012 20:26</DIV>
<DIV><B>Subject:</B> Patrick</DIV></DIV>
<DIV><FONT face=Arial size=2></FONT><BR></DIV>
<DIV
style="FONT-SIZE: 10pt; COLOR: #000; FONT-FAMILY: arial, helvetica, sans-serif; BACKGROUND-COLOR: #fff">
<DIV><SPAN>The letter below was given to Patrick Monday January 23,
2012</SPAN></DIV>
<DIV><SPAN><FONT face="Times New Roman" size=3></FONT></DIV>
<DIV class=MsoNormal style="MARGIN: 0in 0in 10pt"><FONT face=Calibri
size=3>Patrick,</FONT></DIV>
<DIV><FONT face="Times New Roman" size=3></FONT></DIV>
<DIV class=MsoNormal style="MARGIN: 0in 0in 10pt"><FONT face=Calibri size=3>As
you all ready know we have a “laundry list” of things that we have been bringing
to your attention for some time now, that need to be taken care of. Some have
been talked about within the first month I took over here in New Buffalo! Here
is the list and when you were made aware of them.</FONT></DIV>
<DIV><FONT face="Times New Roman" size=3></FONT></DIV>
<DIV class=MsoListParagraphCxSpFirst
style="MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1"><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'; font-size-adjust: none; font-stretch: normal">
</SPAN></SPAN></SPAN><FONT face=Calibri size=3>Signs for our “new” side of
vending, which were placed in June 2011 and were ordered months prior.
</FONT></DIV>
<DIV><FONT face="Times New Roman" size=3></FONT></DIV>
<DIV class=MsoListParagraphCxSpMiddle
style="MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1"><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'; font-size-adjust: none; font-stretch: normal">
</SPAN></SPAN></SPAN><FONT face=Calibri size=3>Pest control has been an issue
from day one and if Ace from Terminex isn’t returning phone calls it may be time
to find a more reliable company.</FONT></DIV>
<DIV><FONT face="Times New Roman" size=3></FONT></DIV>
<DIV class=MsoListParagraphCxSpMiddle
style="MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1"><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'; font-size-adjust: none; font-stretch: normal">
</SPAN></SPAN></SPAN><FONT face=Calibri size=3>AC quotes from other companies
since the company out of Grand Rapids was too high. I am certain it is common
for the state to seek out more than one quote for a job and this should have
been done months ago. Considering the machines were placed on the new side
mid-summer.</FONT></DIV>
<DIV><FONT face="Times New Roman" size=3></FONT></DIV>
<DIV class=MsoListParagraphCxSpMiddle
style="MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1"><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'; font-size-adjust: none; font-stretch: normal">
</SPAN></SPAN></SPAN><FONT face=Calibri size=3>Two weeks ago I called you
concerned that my building manager is not communicating messages to me that
directly affect my ability to service my machines. You assured me that you would
get in contact with her. Within a week of our conversation the same thing
happened to another section of the building, with no phone call or email from
building management. </FONT></DIV>
<DIV><FONT face="Times New Roman" size=3></FONT></DIV>
<DIV class=MsoListParagraphCxSpMiddle
style="MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1"><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'; font-size-adjust: none; font-stretch: normal">
</SPAN></SPAN></SPAN><FONT face=Calibri size=3>When the Coffee machine from our
“car side” vending was removed, both you and James Hull assured me there was
proper documentation from MDOT as to why/how they could remove it. I have yet to
receive a single thing.</FONT></DIV>
<DIV><FONT face="Times New Roman" size=3></FONT></DIV>
<DIV class=MsoListParagraphCxSpLast
style="MARGIN: 0in 0in 10pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1"><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'; font-size-adjust: none; font-stretch: normal">
</SPAN></SPAN></SPAN><FONT face=Calibri size=3>We need a piece replaced on our
AP machine, Greg will have shown this part to you and I need authorization from
you to have Bill or whomever replace it.</FONT></DIV>
<DIV><FONT face="Times New Roman" size=3></FONT></DIV>
<DIV class=MsoNormal style="MARGIN: 0in 0in 10pt"><FONT face=Calibri
size=3>Though lengthy I am bringing this list to your attention once again to be
taken care of by January 27, 2012. If this does not happen I need to set up a
meeting with BEP administration to discuss my concerns.</FONT></DIV>
<DIV><FONT face="Times New Roman" size=3></FONT></DIV>
<DIV class=MsoNormal style="MARGIN: 0in 0in 10pt"><FONT face=Calibri
size=3>Andrea Nelson</FONT></DIV>
<DIV><FONT face="Times New Roman" size=3></FONT></DIV>
<DIV class=MsoNormal style="MARGIN: 0in 0in 10pt"><FONT face=Calibri
size=3>Nelekona Foods</FONT></DIV>
<DIV class=MsoNormal style="MARGIN: 0in 0in 10pt"><FONT face=Calibri
size=3></FONT> </DIV>
<DIV class=MsoNormal style="MARGIN: 0in 0in 10pt"><FONT face=Calibri size=3>This
was what happened after the letter was given to Patirck<VAR
id=yui-ie-cursor></VAR></FONT></DIV>
<DIV><FONT face="Times New Roman" size=3></FONT></DIV>
<DIV class=MsoNormal style="MARGIN: 0in 0in 10pt"><FONT face=Calibri
size=3>1/23/12 Site Visit</FONT></DIV>
<DIV><FONT face="Times New Roman" size=3></FONT></DIV>
<DIV class=MsoNormal style="MARGIN: 0in 0in 10pt"><FONT face=Calibri><FONT
size=3>Patrick met Greg at the Welcome Center around 11am. Greg showed Patrick
the machine mentioned above that need the replacement part and then handed him
the letter enclosed. At this time Patrick left to read the letter. Patrick then
met Greg to see the surveillance system that was installed. After showing him
our concerns with the system Patrick asked what he could do to fix the problems
with the surveillance system. Greg explained what the other company we found
would have offered for the same price, and then told him at this point there was
really nothing that could be done. At this point Patrick showed concern that
Andrea was not there to meet him. Greg then explained that last week Wednesday
Andrea was there waiting for him, when Patrick did not show. Patrick then told
Greg that we did not contact him to confirm. Greg explained that Andrea emailed
Patrick once she received his message. He demanded to know which email or phone
we called. Greg reiterated that Andrea sent an email to confirm him coming on
Wednesday January, 18</FONT><FONT size=2><SUP>th</SUP></FONT><FONT size=3> to
his work email address. He claimed he did not receive any email. (I find it very
unprofessional that I cannot send a work related email to a work email address,
but rather be directed to send it to a personal email address as well.) Patrick
made a comment that he just couldn’t make us happy and we may as well file a
grievance, because he would not have the time to take care of what is done. At
this time Greg was closing the vending machine he was working on, he went to ask
Patrick if he wanted to meet with me today that he could fallow him back to the
house to speak with Andrea. By this time Patrick had left. Greg then walked out
to the van and asked him again and he said “No, I’m all set.” Patrick then left.
Andrea then than tried calling Patrick and he did not answer. Andrea left a
message to have him call her back when he could. </FONT></FONT></DIV>
<DIV><FONT face="Times New Roman" size=3></FONT></SPAN></DIV>
<DIV></DIV>
<DIV> </DIV>
<DIV><FONT color=#ff80ff><FONT color=#ff409f>Andrea Nelson</FONT></FONT></DIV>
<DIV><FONT color=#ff409f>Nelekona Foods</FONT></DIV>
<DIV><FONT color=#ff409f>269-612-8704</FONT></DIV>
<DIV><FONT color=#ff80ff><FONT color=#ff409f></FONT></FONT> </DIV>
<DIV><FONT color=#ff80ff><FONT color=#ff409f>"Have an awesome
day!"</FONT></FONT></DIV>
<DIV><FONT color=#ff80ff><BR></FONT><BR></DIV></DIV></BODY></HTML>