[blindkid] question re shopping assistance
Jess
jessica.trask.reagan at gmail.com
Wed Dec 9 14:44:52 UTC 2009
Susan,
I do believe the O&M instructor is correct. They by law don't have to give
your son any assistance. Especially given the time of the year he's going to
the store. Because they are usually extremely busy this time of the year
with all the holiday shoppers.
Jessica
----- Original Message -----
From: "SUSAN POLANSKY" <sepolansky at verizon.net>
To: <blindkid at nfbnet.org>
Sent: Wednesday, December 09, 2009 8:58 AM
Subject: [blindkid] question re shopping assistance
This week my son's O&M lesson was at the mall where he was going to do his
Christmas shopping. He has his list and his money and off he went with his
O&M teacher. In each store he was to ask for assistance to look for the
desired item. This went well in until they got to Sears. He went to customer
service and requested someone to assist him to shop and was told that they
did not have anyone to do that. When I asked what the O&M teacher said about
that he stated he was told that there was nothing they could do about it as
there is no law that says the store has to provide him with assistance. Now
I am 99% sure that this is not correct. Can someone cite the law to me?
Thanks.
Susan
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