[blindkid] question re shopping assistance
Mike Freeman
k7uij at panix.com
Thu Dec 10 03:06:33 UTC 2009
Susan:
I agree with your son's O&M instructor. The law says your son has a right to
visit places of public accommodation and participate in programs and
services just as anyone else who is not handicapped does. This may mean that
reasonable accommodations should be provided -- *except* that this need not
be done if said special accommodations would cause an undue hardship to the
place of public accommodation, program or service. Of course, your son has a
near-absolute right to participate in places of public accommodation,
programs or services if s/he elects not to use special accomodations.
So this is one of those situations wherein blindness is a nuisance and your
son should become sufficiently resourceful to obtain his own shopping
assistant if he is pretty sure that there won't be any where he intends to
shop. For example, I'd procure someone to assist me any time I planned to
shop at either Costco or Winco! (grin)
I know this wasn't what you wanted to hear but them's the breaks!
Happy holidays!
Mike
----- Original Message -----
From: "SUSAN POLANSKY" <sepolansky at verizon.net>
To: <blindkid at nfbnet.org>
Sent: Wednesday, December 09, 2009 5:58 AM
Subject: [blindkid] question re shopping assistance
This week my son's O&M lesson was at the mall where he was going to do his
Christmas shopping. He has his list and his money and off he went with his
O&M teacher. In each store he was to ask for assistance to look for the
desired item. This went well in until they got to Sears. He went to customer
service and requested someone to assist him to shop and was told that they
did not have anyone to do that. When I asked what the O&M teacher said about
that he stated he was told that there was nothing they could do about it as
there is no law that says the store has to provide him with assistance. Now
I am 99% sure that this is not correct. Can someone cite the law to me?
Thanks.
Susan
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