[blindlaw] LinkedIn Has Been Made Inaccessible To The Blind

Wed Aug 11 15:58:48 UTC 2010

My problem on LinkedIn is similar to what you have set up not.  There is a 
jumbled string that can be read by clicking on a link, but JAWS announces 
the new window opening at the same time, which makes the reading of the 
string a problem either way.

Basically, my point is that this sets up a barrier to those who do not know 
how to work around screen readers talking at the same time or know about and 
using a third party tool to read the string.  In the case of Home Depot, I 
encountered a screen where there was no link to have the string read out 
loud.  This is a bigger barrier.

These barriers are going to get worse and become standard operating 
procedure for web developers unless something is done to cause change in 
this area.

Thanks,
Tom Ladis

----- Original Message ----- 
From: "Steve P. Deeley" <stevep.deeley at insightbb.com>
To: "NFBnet Blind Law Mailing List" <blindlaw at nfbnet.org>
Sent: Monday, August 09, 2010 2:26 PM
Subject: Re: [blindlaw] LinkedIn Has Been Made Inaccessible To The Blind

> Ok, you guys are talking way over my head.  I've been following this
> discussion closely.  My credit union, there online banking services, use a
> verbal code link.  I'm able to click on a link for a verbal code and fill 
> in
> the box.  after several discussions with them, the company running the
> online banking service was able to create this link which gives you a 
> verbal
> code.  Is this the problem with LinkedIn?
>
> Steve
> ----- Original Message ----- 
> From: "Tom Ladis" <tom at tomladis.com>
> To: "NFBnet Blind Law Mailing List" <blindlaw at nfbnet.org>
> Sent: Monday, August 09, 2010 1:54 PM
> Subject: Re: [blindlaw] LinkedIn Has Been Made Inaccessible To The Blind
>
>
>> Do the new laws being discussed in Congress address this as an
>> accessibility
>> issue?  I went to the Home Depot website and was not able to complete my
>> order after spending 30 minutes or so shopping and creating an account.
>> They are also presenting some garbled text that I could not get past, 
>> even
>> with a handheld CCTV.  They did not even offer a way to have the text 
>> read
>> out loud.
>>
>> I expect that this will become more and more popular among the developers
>> and more and more of a problem for blind people.
>>
>>
>> Tom
>> ----- Original Message ----- 
>> From: <ckrugman at sbcglobal.net>
>> To: "NFBnet Blind Law Mailing List" <blindlaw at nfbnet.org>
>> Sent: Sunday, August 08, 2010 2:57 PM
>> Subject: Re: [blindlaw] LinkedIn Has Been Made Inaccessible To The Blind
>>
>>
>>>I have visited sites where that form of question was used and it was
>>>totally accessible for screen reader users. There are also other sites
>>>where the captcha code is shown and it can be selected and copied and
>>>pasted in to the form field to be entered.
>>> Chuck
>>> ----- Original Message ----- 
>>> From: "Chris Danielsen" <cdanielsen8 at aol.com>
>>> To: "'NFBnet Blind Law Mailing List'" <blindlaw at nfbnet.org>
>>> Sent: Saturday, August 07, 2010 9:39 AM
>>> Subject: Re: [blindlaw] LinkedIn Has Been Made Inaccessible To The Blind
>>>
>>>
>>>> Recently I heard of a company, Gogo In Flight, that solved the
>>>> inaccessible
>>>> visual captcha problem with logic questions instead of an audio 
>>>> captcha.
>>>> These were very simple questions that would require a human response,
>>>> such
>>>> as: If today is Tuesday, what was yesterday? Or: Of the numbers 3, 9, 
>>>> 5,
>>>> 14,
>>>> 7, which is the largest? Or: Of cow, rose, or horse, which is not an
>>>> animal?
>>>> Of course I guess this approach might not work for people with some
>>>> forms
>>>> of
>>>> intellectual or developmental disability. So it's possible that there 
>>>> is
>>>> no
>>>> perfect captcha solution. But that one at least addresses the concerns
>>>> of
>>>> both blind and deaf users, or of deaf-blind ones.
>>>>
>>>> Chris
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: blindlaw-bounces at nfbnet.org [mailto:blindlaw-bounces at nfbnet.org]
>>>> On
>>>> Behalf Of Peter Donahue
>>>> Sent: Friday, August 06, 2010 8:44 PM
>>>> To: NFBnet Blind Law Mailing List
>>>> Subject: Re: [blindlaw] LinkedIn Has Been Made Inaccessible To The 
>>>> Blind
>>>>
>>>> Hello Charles and everyone,
>>>>
>>>> And what if this person is both blind and deaf? The folks who develop
>>>> these
>>>> CAPTCHA solving solutions need to consider this population too.
>>>>
>>>> Peter Donahue
>>>>
>>>>
>>>> ----- Original Message -----
>>>> From: <ckrugman at sbcglobal.net>
>>>> To: "NFBnet Blind Law Mailing List" <blindlaw at nfbnet.org>
>>>> Sent: Friday, August 06, 2010 7:17 PM
>>>> Subject: Re: [blindlaw] LinkedIn Has Been Made Inaccessible To The 
>>>> Blind
>>>>
>>>>
>>>> as long as there are alternatives to solve the captcha such as audio
>>>> captcha
>>>> or use of other services such as Solona or Web Vizum they are not
>>>> breaking
>>>> the law. As blind professionals we need to look toward using
>>>> alternatives
>>>> to
>>>> solve these types of problems and the alternatives are out there for us
>>>> to
>>>> use.
>>>> Chuck
>>>> ----- Original Message ----- 
>>>> From: "Tom Ladis" <tom at tomladis.com>
>>>> To: "NFBnet Blind Law Mailing List" <blindlaw at nfbnet.org>
>>>> Sent: Friday, August 06, 2010 8:54 AM
>>>> Subject: Re: [blindlaw] LinkedIn Has Been Made Inaccessible To The 
>>>> Blind
>>>>
>>>>
>>>>> Derek,
>>>>>
>>>>> Interesting that they even make it a random test.  There are other
>>>>> sites
>>>>> that do this type of thing and it is not fair appropriate for any of
>>>>> them
>>>>> to do so.  This needs to change, for the sake of all blind people.
>>>>>
>>>>> Are they breaking the law by doing this test?
>>>>>
>>>>>
>>>>> Tom
>>>>> ----- Original Message ----- 
>>>>> From: "Derek Wilson" <dwilson.lists at gmail.com>
>>>>> To: "'NFBnet Blind Law Mailing List'" <blindlaw at nfbnet.org>
>>>>> Sent: Friday, August 06, 2010 1:13 AM
>>>>> Subject: Re: [blindlaw] LinkedIn Has Been Made Inaccessible To The
>>>>> Blind
>>>>>
>>>>>
>>>>>> If you are wondering why sometimes LinkedIn prompts you with a 
>>>>>> captcha
>>>>>> and
>>>>>> sometimes not, you may want to read on:
>>>>>>
>>>>>> QUOTE
>>>>>>
>>>>>> Security Verification Prompts
>>>>>> Why am I sometimes prompted for my password or to type in characters
>>>>>> from
>>>>>> an
>>>>>> image shown on the security verification screen?
>>>>>>
>>>>>> LinkedIn is committed to protecting the privacy and security of our
>>>>>> members'
>>>>>> information and maintaining the mutual trust we share with our
>>>>>> community.
>>>>>>
>>>>>> As part of our proactive efforts to keep our members and community
>>>>>> safe
>>>>>> from
>>>>>> real and perceived threats, we vigorously monitor site activity. At
>>>>>> various
>>>>>> points in the LinkedIn site, you may be prompted to re-enter your
>>>>>> password
>>>>>> or you may be asked to type in distorted letters or numbers presented
>>>>>> in
>>>>>> a
>>>>>> security challenge. CAPTCHA (Completely Automated Public Turing test
>>>>>> to
>>>>>> tell
>>>>>> Computers and Humans Apart) is a security method commonly used by
>>>>>> websites.
>>>>>> This feature helps to distinguish human attempts to access the site
>>>>>> from
>>>>>> automatic, computer-generated attempts to access the site, a 
>>>>>> technique
>>>>>> typically used by spammers.
>>>>>>
>>>>>> At various times, you could experience an increase in CAPTCHA 
>>>>>> prompts.
>>>>>> To
>>>>>> reduce the number of times you see the security challenge during the
>>>>>> day,
>>>>>> you might consider the following actions:
>>>>>>
>>>>>>   1. Enable cookies on your browser. (See your browser's help
>>>>>> section.)
>>>>>>   2. Ensure that you don't sign out each time you use LinkedIn during
>>>>>> the
>>>>>> day. We will remember your last login for a period of time which will
>>>>>> allow
>>>>>> you to bypass the login sequence (including the CAPTCHA prompt). We 
>>>>>> do
>>>>>> recommend that you sign out at the end of each day.
>>>>>>
>>>>>> If you have difficulty distinguishing a particular CAPTCHA image, you
>>>>>> can
>>>>>> click on the "Try a different image" link. Audio CAPTCHA is also
>>>>>> available
>>>>>> by clicking the audio icon found on the "Security Verification" page.
>>>>>> Source:
>>>>>>
>>>> http://linkedin.custhelp.com/cgi-bin/linkedin.cfg/php/enduser/std_adp.php?p_
>>>>>> faqid=3065
>>>>>>
>>>>>> The catch is, at least for me, that I cannot find the audio icon.
>>>>>> This
>>>>>> means I cannot accesss my account - even with a password.  This issue
>>>>>> will
>>>>>> persist - especially for the totally blind - until it is addressed by
>>>>>> LinkedIn.
>>>>>>
>>>>>> END QUOTE
>>>>>>
>>>>>> If you are on Twitter, I encourage you to pressure @LinkedIn to get
>>>>>> their
>>>>>> act together. See: http://ow.ly/2lKvs & http://ow.ly/2lKxU
>>>>>>
>>>>>> Regards,
>>>>>> Derek
>>>>>>
>>>>>> -----Original Message-----
>>>>>> From: blindlaw-bounces at nfbnet.org 
>>>>>> [mailto:blindlaw-bounces at nfbnet.org]
>>>>>> On
>>>>>> Behalf Of Peter Donahue
>>>>>> Sent: Friday, August 06, 2010 12:37 PM
>>>>>> To: NFBnet Blind Law Mailing List
>>>>>> Subject: Re: [blindlaw] LinkedIn Has Been Made Inaccessible To The
>>>>>> Blind
>>>>>>
>>>>>> Hello Chris and everyone,
>>>>>>
>>>>>>    Upon reading the posts about this I checked for myself and was
>>>>>> automatically logged in. Linked-In worked as it always does.
>>>>>>
>>>>>> Peter Donahue
>>>>>>
>>>>>> ----- Original Message -----
>>>>>> From: "Chris Danielsen" <cdanielsen8 at aol.com>
>>>>>> To: "'NFBnet Blind Law Mailing List'" <blindlaw at nfbnet.org>
>>>>>> Sent: Thursday, August 05, 2010 5:13 PM
>>>>>> Subject: Re: [blindlaw] LinkedIn Has Been Made Inaccessible To The
>>>>>> Blind
>>>>>>
>>>>>>
>>>>>> I wonder if this is only a problem with new accounts or only happens
>>>>>> sometimes? Someone else on this list raised this issue last week but 
>>>>>> I
>>>>>> was
>>>>>> able to log into my own account with no problem.
>>>>>>
>>>>>> Chris
>>>>>>
>>>>>>
>>>>>> -----Original Message-----
>>>>>> From: blindlaw-bounces at nfbnet.org 
>>>>>> [mailto:blindlaw-bounces at nfbnet.org]
>>>>>> On
>>>>>> Behalf Of Mike Freeman
>>>>>> Sent: Thursday, August 05, 2010 11:34 AM
>>>>>> To: NFBnet Blind Law Mailing List
>>>>>> Subject: Re: [blindlaw] LinkedIn Has Been Made Inaccessible To The
>>>>>> Blind
>>>>>>
>>>>>> Can you hit Control to silence JAWS?
>>>>>>
>>>>>> Ah, the advantages of an external synth!
>>>>>>
>>>>>> Mike
>>>>>>
>>>>>> ----- Original Message -----
>>>>>> From: "Tom Ladis" <tom at tomladis.com>
>>>>>> To: "NFBnet Blind Law Mailing List" <blindlaw at nfbnet.org>
>>>>>> Sent: Thursday, August 05, 2010 8:09 AM
>>>>>> Subject: [blindlaw] LinkedIn Has Been Made Inaccessible To The Blind
>>>>>>
>>>>>>
>>>>>>> Hello All,
>>>>>>>
>>>>>>> I received an invitation to connect to colleagues from the past
>>>>>>> through
>>>>>>> www.LinkedIn.com.  I have used LinkedIn in the past and been able to
>>>>>>> get
>>>>>>> around with only a few problems.  It appears that they have added
>>>>>>> real-time verification to the login process on top of the normal
>>>>>>> username
>>>>>>> and password.  They do offer the ability to have the image that they
>>>>>>> present for real[-time verification, but the text is spoken at the
>>>>>>> same
>>>>>>> time that JAWS announces the popup window.  This seems to me to be a
>>>>>>> barrier and was not there the last time that I logged in to my
>>>>>>> account.
>>>>>>>
>>>>>>> Does anyone else on here use LinkedIn?
>>>>>>>
>>>>>>>
>>>>>>> Thanks,
>>>>>>> Tom
>>>>>>>
>>>>>>>
>>>>>>> _______________________________________________
>>>>>>> blindlaw mailing list
>>>>>>> blindlaw at nfbnet.org
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>>>>>>> for
>>>>>>> blindlaw:
>>>>>>>
>>>>>>
>>>> http://www.nfbnet.org/mailman/options/blindlaw_nfbnet.org/k7uij%40panix.com
>>>>>>
>>>>>>
>>>>>> _______________________________________________
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>>>>>>
>>>>>> _______________________________________________
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>>>>>>
>>>>>>
>>>>>> _______________________________________________
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>>>>>>
>>>>>>
>>>>>> _______________________________________________
>>>>>> blindlaw mailing list
>>>>>> blindlaw at nfbnet.org
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>>>>>> blindlaw:
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>>>>>>
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> blindlaw mailing list
>>>>> blindlaw at nfbnet.org
>>>>> http://www.nfbnet.org/mailman/listinfo/blindlaw_nfbnet.org
>>>>> To unsubscribe, change your list options or get your account info for
>>>>> blindlaw:
>>>>>
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>>>> al.net
>>>>
>>>>
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>>>>
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>>>
>>>
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>>
>>
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