[blindlaw] Ziosk:

[Susan Kelly]

I first ran into these while at a conference in Utah in October, and then once again back home in Arizona.  At the Utah location, I was with a sighted co-worker, and our waiter was most helpful in explaining the device to her.  She is not the most tech-savvy person (I have talked her through a lot of issues she has had with her Surface Pro tablet), and some of the things that she was describing on the screen did sound a bit confusing even for a sighted user.  This was confirmed when my boyfriend and I ran into the same device at another restaurant here at home.  He is an engineer and very computer-oriented, yet also was a bit thrown off by the device.  Again at this location, the waiter was very helpful and a standard order/pay method was also available.  Long story short - the problem may go beyond just the apparent lack of accessibility....

Sent from my iPad

> On Mar 6, 2016, at 11:36 PM, wmodnl wmodnl via BlindLaw <blindlaw at nfbnet.org> wrote:
> 
> I would like to discuss a company called Ziosk.
> Check out this link:
> www.ziosk.com
> Many of their terminals at restaurants for clients to use appear to be inaccessible to blind patrons. They have touch-screen systems for ordering and to be used for the check-out/payment processing. I looked at the device at a location I visited here in MA. The device does not have something like VoiceOver and/or a headphone jack to have the on-screen display options read aloud. Have a good evening.
> 
> 
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