[blindlaw] Complaining to Freedom Scientific About the Sporadic Functioning of the Virtual Viewer For Viewing Track Changes In Word

[Rahul Bajaj]

Haha, yes. I'll be very happy if they fix it even for Word 16, because
switching office versions would be still better than perusing
revisions with something like quick keys.


Best,
Rahul

On 01/08/2018, Laura Wolk <laura.wolk at gmail.com> wrote:
> Oh Neat. So now, best case scenario, we'll still have two
> semi-accessible versions of the most commonly used word processing
> program at our disposal if we shell out $1,000. We are so lucky.
>
> On 8/1/18, Rahul Bajaj <rahul.bajaj1038 at gmail.com> wrote:
>> Thanks, Amar and Laura.
>> They've told me that they'll investigate the use of the virtual viewer
>> in Office 16 and Office 365 and cannot do anything about Office 10
>> which I also use a fair bit.
>>
>> The solution has to be found in MS Office itself; using  Office 365
>> just for this is not feasible.
>>
>> Best,
>> Rahul
>>
>> On 01/08/2018, Laura Wolk via BlindLaw <blindlaw at nfbnet.org> wrote:
>>> Thank you, Rahul. I had also reported last fall, and they promised to
>>> quote expedite quote the problem, and that it would make its way into
>>> the next upgrade. It didn't, of course. With this prompting, I will
>>> re-send in my concerns as well. In particular, footnoted trackchanges
>>> never show up, not just sporadically, and if there are more than a
>>> hundred changes in the document, no revisions are displayed. I will
>>> make sure they know this.
>>>
>>> Laura
>>>
>>> On 8/1/18, Amar Jain via BlindLaw <blindlaw at nfbnet.org> wrote:
>>>> Hi Rahul,
>>>>
>>>> Glad that you reported too.
>>>>
>>>> I did few months back, and they wrote back saying upgrading to
>>>> Office365
>>>> might help! And you know that these things are organization driven. Let
>>>> me
>>>> speak to Cory.
>>>>
>>>> Regards,
>>>> Amar Jain
>>>>
>>>> Sent from my iPhone
>>>>
>>>>> On 01-Aug-2018, at 4:40 PM, Rahul Bajaj via BlindLaw
>>>>> <blindlaw at nfbnet.org>
>>>>> wrote:
>>>>>
>>>>> Hi Everyone,
>>>>>
>>>>> I have reached out to Freedom Scientific, requesting them to fix the
>>>>> functioning of virtual viewer in Word. As I am sure you are aware,
>>>>> JAWS often says 'no track changes' when one presses windows+; and
>>>>> selects 'revisions', even when there are revisions in a document.
>>>>>
>>>>> This is the quickest and simplest way to view revisions and can help
>>>>> blind lawyers use this feature pretty much as seamlessly as their
>>>>> sighted counterparts. However, owing to this glitch, one has to access
>>>>> revisions by adopting far more time-consuming approaches.
>>>>>
>>>>> I have reported this to FS, and two of their people are investigating
>>>>> it. I would urge members of this group to report this problem on the
>>>>> following email IDs: Bryan Carver <BCarver at vfogroup.com, Cory Jackson
>>>>> <CJackson at vfogroup.com> and Grant Patterson <GPatterson at vfogroup.com>.
>>>>>
>>>>> I recall that at least 4 people had attested to this problem when I
>>>>> had brought it up a few months ago - Angie, Laura, Sy and Amar. If we
>>>>> reach out to FS in large numbers, we may be able to get them to
>>>>> prioritize this and fix the issue. Thank you.
>>>>>
>>>>> Best,
>>>>> Rahul
>>>>>
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>>>>
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>>
>