[blindLaw] Word crash only with Jaws in large documents

[Amar Jain]

Hi all,

Using MS Office 2016 in Windows Server 2016 with Citrix Xen app. While converting documents through Fine Reader which needs to retain headers and footers of the VDR, the resulting word document goes in not responding state as soon as we navigate to next page. As indicated, it only happens while Jaws is running and not with Narrator / NVDA.

I have also tried to save this into pdf / html from Word file, but word is just creating another docx file. If anyone has been through this and can share a workable solution, then it would be of great help.

Thank you.

Regards,
Amar Jain

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