[blindLaw] Adobe and jaws

Shane Wegner shanew at outlook.com
Thu Jul 25 22:42:37 UTC 2019


Hi Laura,
yes i'm getting this too. i'm using latest JAWS and Adobe Acrobat DC Pro. Jumping will happen as i read a pdf or if i alt tab away and back, my place is often lost.
Shane


Sent from my iPhone

> On Jul 25, 2019, at 17:39, David Andrews via BlindLaw <blindlaw at nfbnet.org> wrote:
> 
> Make sure you are using the Adobe Reader DC program, not the web plug-in. This means you will have to download PDF's now read on-line, but in the past, the stand-alone product behaved better than the web plug-ins.
> 
> Dave
> 
> At 05:03 AM 7/24/2019, you wrote:
>> All,
>> 
>> I am using Adobe far more frequently than I have in the passed, and
>> either I am doing something wrong, or Jaws is far less stable with
>> Adobe than it used to be.  Does anyone else have the issue, using the
>> latest version of Jaws, of Jaws randomly losing its focus and flipping
>> to other parts of the document?  This has been frequently happening to
>> me, both when using the arrows/page up/down to navigate and with using
>> say all.  Again, I'm only interested in experiences with the latest
>> version of Jaws.  But if you are having this experience, please let me
>> know at your earliest convenience and I will try getting it addressed.
>> 
>> Thanks,
>> 
>> Laura
> 
> 
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