[nabs-l] JAWS 13 issues?

David Andrews dandrews at visi.com
Tue Sep 18 08:58:16 UTC 2012


Windows 7 does support IE8, I use them together every day -- but I 
don't know if you can go back from IE9?

Dave

At 03:08 PM 9/17/2012, you wrote:
>Hi Steve,
>If I am using a Windows 7 machine with IE 9 installed on it, will this
>windows update trick still work? I don't think so because I actually
>tried installing IE 8 and was told that Windows 7 didn't support IE 8.
>Arielle
>
>On 9/17/12, Steve Jacobson <steve.jacobson at visi.com> wrote:
> > Another approach is to go back to Internet Explorer 8.  This is fairly easy
> > to do.  Go in to Windows Update and then go to Update
> > History and look for the Internet Explorer 9 update.  I know of no easy way
> > to find it other than to arrow down through the list
> > until you find it.  Once you find it, press the "applications" key,
> > sometimes called the "context" key which is usually just to
> > the left of the right control key.  This should bring up a menu that
> > includes "remove" or "uninstall."  I don't remember the exact
> > wording.  Press ENTER on that selection and follow any prompts.  You will
> > not need to install IE 8 again because removing the
> > update to IE 9 rolls back to IE 8.
> >
> > There were major changes to how IE 9 displays web pages and this has caused
> > some problems for screen readers.  Certainly using
> > FireFox is another good option as well.
> >
> > Best regards,
> >
> > Steve Jacobson
> >
> >
> > On Mon, 17 Sep 2012 12:52:03 -0600, Arielle Silverman wrote:
> >
> >>Hi Jewel,
> >>Are you using Internet Explorer 9? I have JAWS 11 still, but I've
> >>encountered the exact same problems you describe when I try to use IE
> >>9. I don't believe there's a fix yet except to use Firefox instead of
> >>IE on pages that have buttons or check boxes since JAWS has trouble
> >>detecting them with IE 9. I too am frustrated by this problem so if
> >>anyone has figured out how to make IE 9 work with buttons and check
> >>boxes, please let me know.
> >>Best,
> >>Arielle
> >
> >>On 9/17/12, Katie Wang <bunnykatie6 at gmail.com> wrote:
> >>> Hi Jewel,
> >>>
> >>> I don't believe that this is a known issue with JAWS 13- I have never
> >>> encountered this problem myself nor heard about it from anyone else
> >>> who uses the program. Perhaps it would be worthwhile to try
> >>> reinstalling JAWS 13? You might need some sighted assistance with this
> >>> process since you will need to remove JAWS first before attempting a
> >>> new installation and I'm not sure if it would fix your issue, but from
> >>> past experience JAWS upgrades can be finicky sometimes and don't
> >>> always install properly. Just a suggestion- Sorry I can't be of more
> >>> specific help!
> >>>
> >>> Katie
> >>>
> >>>
> >>> On 9/17/12, Jewel <herekittykat2 at gmail.com> wrote:
> >>>> Hey guys,
> >>>> Ever since I upgraded to JAWS 13, I have noticed a lot more blanks
> >>>> between text (of any kind, link or non-link). Instead of having say
> >>>> Home, and then I arrow down and it goes to the next link, I get "Home,
> >>>> blank, blank, blank, Other Link).
> >>>>
> >>>> Another issue I have found is that it seems to be missing some
> >>>> buttons. For example, in Bookshare, I have to get a sighted person to
> >>>> click the "Download" button, because JAWS doesn't read it. I tried
> >>>> JAWS cursor, and that was no good. I don't know what else to try.
> >>>>
> >>>> Does anyone know if this is a known problem with JAWS 13, or is it
> >>>> just me? What can I do about this?
> >>>>
> >>>> Wondering,
> >>>> Jewel





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