[nabs-l] JAWS 13 issues?

David Andrews dandrews at visi.com
Wed Sep 19 09:58:28 UTC 2012


Actually, what I read is that the dropped support was for GoogleDocs 
services.  So, this might include mail, but I don't think it would 
include search--it is not a part of Google Docs.

Dave

At 01:49 PM 9/18/2012, you wrote:
>Hi Arielle and all,
>
>I actually just came across a news story on-line stating that Google
>is dropping support for IE 8 after mid-November. This means that IE 8
>will not work with any Google services, such as Search or Mail, so
>going back to the older version of the browser may not be the best
>option at this point. I use JAWS 13 and IE 9 on a Windows 7 laptop and
>everything works fine, but I understand that you may not want to shell
>out a few hundred dolloars for a JAWS upgrade  if JAWS 11 can do
>everything else you need. All things considered, Firefox might still
>be your best alternative!
>
>Katie
>
>
>On 9/18/12, David Andrews <dandrews at visi.com> wrote:
> > Windows 7 does support IE8, I use them together every day -- but I
> > don't know if you can go back from IE9?
> >
> > Dave
> >
> > At 03:08 PM 9/17/2012, you wrote:
> >>Hi Steve,
> >>If I am using a Windows 7 machine with IE 9 installed on it, will this
> >>windows update trick still work? I don't think so because I actually
> >>tried installing IE 8 and was told that Windows 7 didn't support IE 8.
> >>Arielle
> >>
> >>On 9/17/12, Steve Jacobson <steve.jacobson at visi.com> wrote:
> >> > Another approach is to go back to Internet Explorer 8.  This is fairly
> >> > easy
> >> > to do.  Go in to Windows Update and then go to Update
> >> > History and look for the Internet Explorer 9 update.  I know of no easy
> >> > way
> >> > to find it other than to arrow down through the list
> >> > until you find it.  Once you find it, press the "applications" key,
> >> > sometimes called the "context" key which is usually just to
> >> > the left of the right control key.  This should bring up a menu that
> >> > includes "remove" or "uninstall."  I don't remember the exact
> >> > wording.  Press ENTER on that selection and follow any prompts.  You
> >> > will
> >> > not need to install IE 8 again because removing the
> >> > update to IE 9 rolls back to IE 8.
> >> >
> >> > There were major changes to how IE 9 displays web pages and this has
> >> > caused
> >> > some problems for screen readers.  Certainly using
> >> > FireFox is another good option as well.
> >> >
> >> > Best regards,
> >> >
> >> > Steve Jacobson
> >> >
> >> >
> >> > On Mon, 17 Sep 2012 12:52:03 -0600, Arielle Silverman wrote:
> >> >
> >> >>Hi Jewel,
> >> >>Are you using Internet Explorer 9? I have JAWS 11 still, but I've
> >> >>encountered the exact same problems you describe when I try to use IE
> >> >>9. I don't believe there's a fix yet except to use Firefox instead of
> >> >>IE on pages that have buttons or check boxes since JAWS has trouble
> >> >>detecting them with IE 9. I too am frustrated by this problem so if
> >> >>anyone has figured out how to make IE 9 work with buttons and check
> >> >>boxes, please let me know.
> >> >>Best,
> >> >>Arielle
> >> >
> >> >>On 9/17/12, Katie Wang <bunnykatie6 at gmail.com> wrote:
> >> >>> Hi Jewel,
> >> >>>
> >> >>> I don't believe that this is a known issue with JAWS 13- I have never
> >> >>> encountered this problem myself nor heard about it from anyone else
> >> >>> who uses the program. Perhaps it would be worthwhile to try
> >> >>> reinstalling JAWS 13? You might need some sighted assistance with
> >> >>> this
> >> >>> process since you will need to remove JAWS first before attempting a
> >> >>> new installation and I'm not sure if it would fix your issue, but
> >> >>> from
> >> >>> past experience JAWS upgrades can be finicky sometimes and don't
> >> >>> always install properly. Just a suggestion- Sorry I can't be of more
> >> >>> specific help!
> >> >>>
> >> >>> Katie
> >> >>>
> >> >>>
> >> >>> On 9/17/12, Jewel <herekittykat2 at gmail.com> wrote:
> >> >>>> Hey guys,
> >> >>>> Ever since I upgraded to JAWS 13, I have noticed a lot more blanks
> >> >>>> between text (of any kind, link or non-link). Instead of having say
> >> >>>> Home, and then I arrow down and it goes to the next link, I get
> >> >>>> "Home,
> >> >>>> blank, blank, blank, Other Link).
> >> >>>>
> >> >>>> Another issue I have found is that it seems to be missing some
> >> >>>> buttons. For example, in Bookshare, I have to get a sighted person
> >> >>>> to
> >> >>>> click the "Download" button, because JAWS doesn't read it. I tried
> >> >>>> JAWS cursor, and that was no good. I don't know what else to try.
> >> >>>>
> >> >>>> Does anyone know if this is a known problem with JAWS 13, or is it
> >> >>>> just me? What can I do about this?
> >> >>>>
> >> >>>> Wondering,
> >> >>>> Jewel





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