[nabs-l] Greyhound Website Accessibility

Thu Sep 27 13:57:24 UTC 2012

Hello all,

I am one of those blind Jaws users who travels with Greyhound regularly, especially between Boston and NYC. Initially, I also experienced the inaccessible aspects of purchasing a ticket from their website, as described by others. I have, however, found a work around that has worked fine for me, though I do agree that the website should be made completely accessible!

>From the Greyhound homepage, I select the link called "Tickets & Travel Info," and then, from that page, the link called "Buy Tickets Online." The form on this page seems exactly like the one on the homepage, but is appreciably more accessible.

Pressing tab after entering information seems to help. For some cities, after typing it into the box, it is also necessary to go to top of page and select the city from a list that will appear there. The form does allow you to manually enter the date; pressing tab from the date box autofills the current date which you can edit as necessary. Although you cannot select a discount type (e.g. Student) from this form, the next page will allow you to do so.

I hope that wasn't too confusing! It took some getting used to, but, as I said, it now works fine for me. Once this step is completed, the remainder of the reservation process is pretty accessible. If you choose to print your ticket (rather than collecting it at the station), it will open as a PDF. If I use Firefox, I've been able to save the PDF to my computer after it is open for later printing or reference.

Incidentally, has anyone found the website for Bolt Bus or for JetBlue accessible?

Best,
Steven

SteveMax83 at yahoo.com
917-865-6953 (Mobile)

--- On Thu, 9/27/12, Peter Donahue <pdonahue2 at satx.rr.com> wrote:

From: Peter Donahue <pdonahue2 at satx.rr.com>
Subject: Re: [nabs-l] Greyhound Website Accessibility
To: "National Association of Blind Students mailing list" <nabs-l at nfbnet.org>
Date: Thursday, September 27, 2012, 9:42 AM

Good morning everyone,

    The same here. I've ridden Greyhound busses for years and found their 
service great. Now if they're Web site would live up to that same reputation 
where accessibility with screen readers is concerned it would be another way 
for blind Greyhound customers to buy tickets and manage their trips. The 
Megabus Web Site is far more usable than Greyhound.

Peter Donahue

----- Original Message ----- 
From: "Cindy" <clb5590 at gmail.com>
To: "National Association of Blind Students mailing list" 
<nabs-l at nfbnet.org>
Sent: Wednesday, September 26, 2012 8:25 PM
Subject: Re: [nabs-l] Greyhound Website Accessibility

I have the same problem as you. I had to call the 800 number to buy my 
tickets. But like you, I also know other blind people who take Greyhound on 
a regular basis. So I'm wondering if I am missing something or if all of us 
have to call the number. Cindy

Sent from my iPhone

On Sep 26, 2012, at 4:34 PM, Arielle Silverman <arielle71 at gmail.com> wrote:

> Hi all,
> I'm trying to look at the Greyhound bus schedules online, but when I
> try to use their trip planner, when I enter all the necessary
> information  and click the "Search Schedules" link, nothing happens.
> There is also an option to bring up a pop-up calendar or clock to
> select my travel dates and times, but nothing happens when I click
> those links either. I am wondering if the website is forcing me to use
> the pop-up calendar and clock to select my dates and times instead  of
> entering them manually, and if the pop-ups are not accessible. Have
> others had success using the Greyhound site? I know blind people who
> have used Greyhound before, so am wondering if there's something I'm
> missing or if their site changed and is no longer accessible with
> JAWS. Thanks!
> Arielle
>
> _______________________________________________
> nabs-l mailing list
> nabs-l at nfbnet.org
> http://nfbnet.org/mailman/listinfo/nabs-l_nfbnet.org
> To unsubscribe, change your list options or get your account info for 
> nabs-l:
> http://nfbnet.org/mailman/options/nabs-l_nfbnet.org/clb5590%40gmail.com

_______________________________________________
nabs-l mailing list
nabs-l at nfbnet.org
http://nfbnet.org/mailman/listinfo/nabs-l_nfbnet.org
To unsubscribe, change your list options or get your account info for 
nabs-l:
http://nfbnet.org/mailman/options/nabs-l_nfbnet.org/pdonahue2%40satx.rr.com 

_______________________________________________
nabs-l mailing list
nabs-l at nfbnet.org
http://nfbnet.org/mailman/listinfo/nabs-l_nfbnet.org
To unsubscribe, change your list options or get your account info for nabs-l:
http://nfbnet.org/mailman/options/nabs-l_nfbnet.org/stevemax83%40yahoo.com