[NABS-L] Problem Logging In to Web Site on Iphone

Aleeha Dudley blindcowgirl1993 at gmail.com
Wed Jan 10 19:22:48 UTC 2018


Hey Vejas, 
It may not be a problem with VoiceOver at all, but may be an update to the authentication system on the website that is causing this. It may be VO, so  the thing that I would do would be to try to log in using the touchscreen only, with the Braille display disconnected. If that works, then it is likely an issue with Braille input on iOS, which is sadly lacking in the latest versions.
HTH,
Aleeha 

> On Jan 10, 2018, at 1:10 PM, Vejas Vasiliauskas via NABS-L <nabs-l at nfbnet.org> wrote:
> 
> Hi Everyone,
> I hope you are ding well.
> I am having trouble logging in to one of my school's web sites on my Iphone 6. This is a problem which manifested itself only recently  and there were previously no issues doing so.
> When I type in my user name and password, and go into the Login button, I am unable to press it because it is dimmed, or "dmd" as shown by my Braille display. It had been suggested  to me by someone outside the list to try to change Braille output from contracted to 8-dot, but the same thing happens.   I  do not have this issue with my laptop, and have been able to access the site off my computer. However, I would really like accessibility on my phone because I carry it around with me all the time whereas I do not always have my laptop everywhere I go. Therefore I would like to know if anyone else has had similar issues with the IPhone before I contact my school's IT. I am guessing this problem is most likely related to VoiceOver, as I think most web sites still support Iphone 6 use.
> I also wanted to add that I have tried using both Safari and Chrome on the phone, with the same result.
> Thanks.
> Vejas 
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