[nagdu] interesting experience with Frontier Airlines

Elizabeth Campbell batescampbell at charter.net
Tue Jul 7 04:34:57 UTC 2009


Thanks Cindy and Angie.

That is interesting that those with emotional support dogs have to notify 
the airlines 48 hours in advance.

See you both at the reunion.
'
Liz and Gabe
----- Original Message ----- 
From: "Angie Matney" <angie.matney at gmail.com>
To: "'NAGDU Mailing List,the National Association of Guide Dog Users'" 
<nagdu at nfbnet.org>
Sent: Monday, July 06, 2009 9:30 PM
Subject: Re: [nagdu] interesting experience with Frontier Airlines


> You don't have to notify the airlines ahead of time if you have a service
> dog for a physical or sensory disability. You now have to notify them 48
> hours ahead of time if you have a service dog for a psychiatric disability
> or if you have an emotional support dog. HTH
>
>
>
> -----Original Message-----
> From: nagdu-bounces at nfbnet.org [mailto:nagdu-bounces at nfbnet.org] On Behalf
> Of Katrin Andberg
> Sent: Monday, July 06, 2009 9:12 PM
> To: nagdu at nfbnet.org
> Subject: Re: [nagdu] interesting experience with Frontier Airlines
>
> I was always under the impression that you were supposed to notify the
> airlines in advance if you traveled with a service dog.  I don't remember
> who told me that or where I learned it, but that's what I've always done
> when I fly (which used to be a few times a month for a number of years). 
> I
> call the airline about a week to 2 weeks in advance so that they can make
> note on my info that I travel with a working dog.  I've never had a 
> hassle,
> they did ask me once on the phone if the dog was an emotional support dog 
> or
> a service/guide dog and I said, he was my task trained guide dog and that
> was enough for them.
>
>
>
> Katrin & James
>
>
>
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