[nagdu] airline issues

[Julie McGinnity]

I definitely agree.  That is what I think about the people who handle
the airport security.  They are hopelessly uninformed.  What do they
learn in their training?  Why don't they have someone come in who
knows all about such things?  It seems like the logical step.  I don't
understand sometimes.  Has anyone ever been in such a training
session, or does anyone know what they are taught because it
definitely isn't the right stuff.  I've been really curious about this
for a while.

On 10/27/10, Jenine Stanley <jeninems at wowway.com> wrote:
> I think one of the most frustrating parts of the accessibility issues
> surrounding airlines is the extremely varied and generally often poor
> training and monitoring of staff.
>
> If I had a dime for every flight attendant who still tells me it's a federal
> law that I must sit in the bulkhead seat, I'd not have to work for a living.
> It never has been a federal law, ever.
>
> The strange ways the ACAA is interpreted during such trainings also baffle
> me. Someone got the idea that having 2 people with assistance dogs sitting
> in the same row was dangerous for the one next to the window and anyone in
> the middle seat because they'd have to scramble over the dog under the aisle
> seat to get out. One would assume the person and dog in said aisle seat
> would have moved, but the flight attendant all but called me a smart ass for
> asking her that question when she challenged my husband and I about sitting
> together. We didn't absolutely have to sit together, but why not? That's
> where our tickets were. The middle seat was empty.
>
> The mildly amusing part of that story was that my husband was a pilot before
> his sight loss. He smiled and said that he'd probably know if there was
> something really wrong with the plane before she did and he didn't care who
> was in his way, me, her or anyone else. He was getting out. She said maybe
> he should sit on the aisle then. Meanwhile I was on the phone to the FAA
> hotline, and actually got a live person.
>
> Never got an apology from the flight attendant though. She apologized to my
> husband but not me. <sigh>
>
> Somehow, I'm not sure how, we need to get ourselves, those of us with proven
> knowledge that is, into these trainings.
> Jenine Stanley
> jeninems at wowway.com
>
>
>
>
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-- 
Julie McG
 Lindbergh High School class of 2009, participating member in Opera
Theater's Artist in Training Program, and proud graduate of Guiding
Eyes for the Blind

"For God so loved the world that he gave his only Son, so that
everyone who believes in him may not perish but may have eternal
life."
John 3:16