[nagdu] Story on US air years ago

[t21114 at optonline.net]

Marsha its funny because I never had a problem all the years I flew by myself. My husband who has passed away use to pick me up at work on Friday evening and bring me to our local airport and I would come back Sunday afternoon . Of course years ago it was a lot cheaper to fly.  I had friends who worked for American and United Airlines and I use to fly for free . 
Marilyn and Anna

----- Original Message -----
From: Marsha Drenth 
Date: Monday, November 26, 2012 12:23 pm
Subject: Re: [nagdu] Story on US air years ago
To: "NAGDU Mailing List, the National Association of Guide Dog Users" 

> marilyn, 
> 
> that is very interesting. I have never had any issues on USAir, 
> but have on other airlines. My husband I fly almost 4 to 6 times 
> a year, perhaps more, using USAirs, and have no issues at all. I 
> would like to think that your complaint has improved how they 
> handle persons with guide dogs. 
> 
> thank you for sharing, 
> 
> Marsha drenth 
> Sent with my IPhone 
> http://adventureswith2feet4paws.blogspot.com 
> 
> On Nov 26, 2012, at 9:17 AM, marilyn wrote:
> 
> > Years ago I use to fly US Air every few month to VA to visit a 
> friend just with my guide dog, Never had a problem. This one 
> time my husband decided to join me. I always changed planes at 
> the DC airport. This people on the plane that was suppose to 
> leave a few hours before my plane to the same destination had 
> plane problems so they were on my plane. When we board someone 
> was in my seat (bulk head ) I explained and the man was rude and 
> said it was his seat from the plane. The stewardess asked what 
> the problem was and I explained. She said I could sit in another 
> seat and my husband could sit in a different one. She sat me by 
> the emergency exit door. then she came back and said I have to 
> move because blind people can't sit by the emergency exit. I 
> argued with her. then she said people are getting mad at me 
> because the plane can't take off until I move. She then got on 
> the loud speaker and said would anyone want to change seats with 
> this blind woman and her dog. I was appalled! My
> husband said a few choice words to her and he was going to 
> change seats when a man next to me said he would change seats. 
> the plane was dead silence. Now i am sitting next to a very 
> large man who was taking up part of me seat and he said he 
> couldn't move over anymore. My dog was sticking out a little as 
> she couldn't move anywhere. the stewardess came over and said 
> the plane can't take off with the dogs tail and a little of the 
> back sticking out in the isle. I explained the dog couldn't move 
> anymore and she would see for herself. She started to push my 
> dog with her foot to get her the small part of her back sticking 
> out in move. I told her if she ever touches my dog to push it 
> again with her foot I would call the police when we land. She 
> finally left and we took off. the man next to me felt bad.
> > When we landed I am usually one of the first people off the 
> plane but this stewardess started to let people get off and they 
> were stepping on my dog who had no room. Finally a man stopped 
> the line of people and said let this lady and her guide dog get 
> off the plane. My husband was blocked by the crowd so he could 
> help me. I finally got off . We put a formal complaint in to US 
> air. I got an apology letter and two 50 dollar vouchers the next 
> time I flew. I have flown US air for many years and never had a 
> problem . I have flown Southwest as a direct flight out to JFK 
> with no problems. US Air also flies puppy's for GDF to other 
> states and they are very good. I have met the staff that 
> transports them. 
> > Marilyn and Anna 
> > _______________________________________________
> > nagdu mailing list
> > nagdu at nfbnet.org
> > http://nfbnet.org/mailman/listinfo/nagdu_nfbnet.org
> > To unsubscribe, change your list options or get your account 
> info for nagdu:
> > 
> http://nfbnet.org/mailman/options/nagdu_nfbnet.org/marsha.drenth%40gmail.com
> _______________________________________________
> nagdu mailing list
> nagdu at nfbnet.org
> http://nfbnet.org/mailman/listinfo/nagdu_nfbnet.org
> To unsubscribe, change your list options or get your account 
> info for nagdu:
> http://nfbnet.org/mailman/options/nagdu_nfbnet.org/t21114%40optonline.net
>