[nagdu] What is "disruptive" to a business?

Sheila Leigland sleigland at bresnan.net
Mon Aug 19 17:15:52 UTC 2013


now, that makes perfect sense to me. Our son is now grown but we 
eexpected age appropriate behavior. from him and so I expect good 
behavior from my dog and as accountable for my son i also am for my dog.
On 8/19/2013 8:43 AM, Ginger Kutsch wrote:
> Julie and all,
>
> I would argue that in the case described, it was not the dog that was being
> disruptive, but rather the handler. I think the actual question is, how
> would the restaurant owner handle a comparable situation that did not
> involve a service animal?
>
> I would expect the restaurant owner to handle the problem in the same way it
> might handle a parent who allowed his/her child to sit in the aisle and play
> with a glass of water, or allowed a child to run around in the aisle, or
> allowed a child to shred a placemat or napkin or bags of sugar or whatever.
> If the owner asked the parent to keep the child under control, and the
> parent disregarded the request, would the owner demand that the family leave
> and never come back? If the answer is yes, than I think it is appropriate
> for the owner to ask the handler to leave. If the owner allows children to
> be "disruptive", than it could be argued that the restaurant owner
> discriminated against the handler if the handler was held to a higher
> standard of behavior than anyone else in the restaurant.
>
> Best,
> Ginger
> -----Original Message-----
> From: nagdu [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Julie J.
> Sent: Monday, August 19, 2013 8:37 AM
> To: NAGDU Mailing List, the National Association of Guide Dog Users
> Subject: Re: [nagdu] What is "disruptive" to a business?
>
> I thought that a disruptive service dog could not be banned for life, but
> only for the specific problem incident?  Is that correct?
>
> I read Jenine's message to mean that the restaurant manager had told the
> person to never bring the dog back in the restaurant.  Maybe I misunderstood
> though.
>
> Also, it is only the disruptive dog that needs to leave correct?  the store
> still has to provide services to the person without the dog?  Of course
> that's assuming that the person can or wants to take their dog someplace
> else and come back.
>
> Julie
>
>
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