[nagdu] Lyft/Uber and Service Animal Access

[Elizabeth Campbell via nagdu]

Hello all,

I am a regular Uber customer and find it to be a refreshing alternative to
taking taxis. I haven't been refused a ride because of my guide. However,
one of the Uber drivers told me that the company's policy is that since
drivers are private contractors, they can refuse to take a service animal. I
told the driver that the policy wasn't acceptable. My question is companies
such as Lift and Uber don't have to follow the stricter guidelines cities
impose on cab companies. Is this the loophole that Uber and Lift are using
to get around compliance with the ADA??

Just a thought.

Liz

-----Original Message-----
From: nagdu [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Cindy Ray via
nagdu
Sent: Thursday, May 29, 2014 7:09 AM
To: NAGDU Mailing List, the National Association of Guide Dog Users
Subject: Re: [nagdu] Lyft/Uber and Service Animal Access

Shanna, they are offering transportation to the public. I really do believe
they are in the wrong and that their independent contractors cannot do this.

Cindy Lou


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