[NAGDU] [GDUI-Chat] Report a serious incident with a driver

[Star Gazer]

			Remember awhile back how I said that that many
drivers for Uber are not fully functional human beings? Remember too how
nobody liked that post.... until the bad behavior impacted one of you. 

-----Original Message-----
From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Dan Weiner via
NAGDU
Sent: Friday, February 19, 2016 11:47 AM
To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
<nagdu at nfbnet.org>
Cc: Dan Weiner <dcwein at dcwein.cnc.net>
Subject: Re: [NAGDU] [GDUI-Chat] Report a serious incident with a driver

Lovely, as usual nothing ever done to punish anyone for violation of the
law...By the way, not flamign ou for yoru explanation just feeling
frustrated.

Yours sincerely,
Dan the man, Parker the dog
 

-----Original Message-----
From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Jenine Stanley
via NAGDU
Sent: Friday, February 19, 2016 11:22 AM
To: NAGDU Mailing List,the National Association of Guide Dog Users
Cc: Jenine Stanley
Subject: Re: [NAGDU] [GDUI-Chat] Report a serious incident with a driver

Although the ADA does provide a reasonable accommodation clause, the person
claiming the need for such has to state it prior to an incident, not at the
time of one. 

This means a Uber driver would need to have on file a medical statement that
due to allergies he/she cannot transport animals. This is the same argument
used by taxi drivers and I do believe, though I can't cite it, that there is
case law on this point. 

That being said, filing an ADA complaint with DOJ is prudent, even if it
gets no results as it does add to statistics and can be used in other suits
and complaints. 

So a driver pulling up and claiming allergies but having nothing on file
with Uber to support this claim doesn't wash. 
> On Feb 19, 2016, at 11:12 AM, David via NAGDU <nagdu at nfbnet.org> wrote:
> 
> Nope, they're stone-walling. Sure it would be easy to provide the 
> driver's
last name, but I think that they likely believe there is too much to lose,
as it could be a chink their we're-just-a-software-company armor.  Just
think of the number of denial of service complaints, personal injury claims,
regulatory challenges, and employment issues they think they can avoid.
/they have a carefully constructed opaque complaint and contact process that
clearly puts the visually impaired and disabled customer as great
disadvantage for enforcement.
> 
> Your ADA complaint advice is well if only for statistical purpose.
Unfortunately, unlike Florida law, the ADA provides a loophole for
'reasonable accommodation', that they would argue as this driver claimed an
allergy and they picked me up with another driver. Florida law is much more
direct in that it provides for criminal liability for denial of service and
does not include the reasonable accommodation loophole.  The problem here is
trying to get local prosecutors to accept a complaint for prosecution.
> 
> David and Claire Rose in Clearwater, FL
> 
> On 2/19/2016 10:43 AM, Charles Crawford wrote:
>> I suspect that they will give you the driver's last name
> 
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