[NAGDU] what businesses can do

d m gina dmgina at samobile.net
Wed Jun 22 21:07:34 UTC 2016


Well he didn't say she couldn't shop, he said the dog couldn't shop 
with her loll.
What a double message.
The next time it happens, I would ask her to wait on behalf of the dog, 
and call the manager.
Then the guy can say what he wants.
Ge what fun.
Original message:
> Story time!  This one comes from my son, who is lead cashier at a small 
> grocery store.  Part of his job is monitoring who comes and goes from 
> the store and ensuring everything is on the up and up.

> A lady enters with her small dog.  My son asks, “is that a service 
> dog?”  The lady replies in the negative.  My son informs her she will 
> have to take the dog out.  She gets upset and says she’s never been 
> denied access and she will have to speak to the manager.  My son has 
> zero problem getting the owner.

> The owner comes up and my son fills him in on the situation.  The owner 
> asks the lady if it’s a service dog.  It still isn’t.  So the owner 
> tells her to take it out and her family can continue on with the 
> shopping.  She leaves in a huff.

> Then the truly horrible part.  The owner tells my son not to tell 
> people they can’t come in the store because they need all the customers 
> they can get.

> So what do you do?

> Thoughts, ideas, commentary?
> Julie
> Courage to Dare: A Blind Woman's Quest to Train her Own Guide Dog is 
> now available! Get the book here:
> http://www.amazon.com/dp/B00QXZSMOC
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