[NAGDU] Uber complaint

[Marianne Denning]

That is what I think too.

On Tue, Feb 28, 2017 at 9:00 AM, Jen via NAGDU <nagdu at nfbnet.org> wrote:

> I am not a guide dog user, but I am a proponent of equal access. It is
> shameful this happened to you, and it's illegal. I hope there is a way to
> follow up on this investigation; I think Uber is misusing the
> "confidentiality" thing to keep you in the dark.
>
> Jen
> spiderweb1 at sbcglobal.net
>
> -----Original Message-----
> From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Marianne
> Denning
> via NAGDU
> Sent: Monday, February 27, 2017 10:03 PM
> To: NAGDU Mailing List, the National Association of Guide Dog Users
> <nagdu at nfbnet.org>
> Cc: Marianne Denning <marianne at denningweb.com>
> Subject: [NAGDU] Uber complaint
>
> I believe a driver canselled my ride a few weeks ago because of my dog. I
> filed a complaint with Uber and they responded to me. I asked if I would be
> notified of the outcome of the investigation but was told no due to
> confidentiality. Does anyone follow up with Uber to know the outcome of
> their investigations? I have used Uber a lot here in Cincinnati and this is
> the first time I had any issue.
>
> --
> Marianne Denning, TVI, MA
> Teacher of students who are blind or visually impaired
> (513) 607-6053
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> spiderweb1%40sbcglobal.ne
> t
>
>
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-- 
Marianne Denning, TVI, MA
Teacher of students who are blind or visually impaired
(513) 607-6053