[NAGDU] Uber complaint

[Tracy Carcione]

Oh, thanks Buddy.  Now I have all the info I need.
Tracy


-----Original Message-----
From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Buddy Brannan via
NAGDU
Sent: Thursday, April 05, 2018 11:05 AM
To: NAGDU Mailing List, the National Association of Guide Dog Users
Cc: Buddy Brannan
Subject: Re: [NAGDU] Uber complaint

>From the menu, select Help, accessibility, "I want to report a service
animal issue". You won't have a lot of space to give details, but be
thorough and expand when Uber contacts you back, which in my experience,
they do fairly quickly. Be as detailed as possible when they do contact you.
Don't forget to fill out the NFB ride share survey. 

--
Buddy Brannan, KB5ELV - Erie, PA
Mobile (preferred): (814) 431-0962
Phone: (814) 860-3194
Email: buddy at brannan.name
"We are all just walking each other home." 



> On Apr 5, 2018, at 10:55 AM, Tracy Carcione via NAGDU <nagdu at nfbnet.org>
wrote:
> 
> I've just been refused by Uber because of my dog.  What is the process 
> for making a complaint?
> 
> Tracy
> 
> 
> 
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