[NAGDU] Had a problem with lyft a few days ago

[Dan Weiner]

and it goes on and on, the same thing happened with me and regular cabs 
when I used to take them, the company would claim that they' put a note 
in my file or the file under my phone number not to send, say, driver in 
cab 21. read my lips, cab companies, UBer Lift, and all and sundry, it's 
illegal not to transport someone because of the guide dog and it's not a 
dog popularity contest. Until there are actual legal consequences for 
both drivers and or companies this will keep happening.


Dan



On 4/6/2018 3:28 PM, Michael Hingson via NAGDU wrote:
> Jordan
>
> Two things. First please report this on the NFB Rideshare site,
> www.nfb.org/rideshare-test. Second please let Tim Elder know about this. The
> Lyft actions as described by you go against the agreement.
>
>
> Mike Hingson
>
> -----Original Message-----
> From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Jordan Gallacher via
> NAGDU
> Sent: Friday, April 06, 2018 8:08 AM
> To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
> <nagdu at nfbnet.org>
> Cc: Jordan Gallacher <jordangandbelto at gmail.com>
> Subject: [NAGDU] Had a problem with lyft a few days ago
>
> I had a problem with Lyft the other day when a driver refused to pick me and
> my dog up.  I am not happy with how Lyft handled the issue either.  First
> they claimed they could not find any rides with the date and time and driver
> that I was talking about, and once someone found it, the only thing they did
> is block that driver from ever picking me up again.
>
> Jordan.
>
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