[NAGDU] Uber phone number and refund.
Michael Hingson
mike at michaelhingson.com
Sun Dec 16 05:00:11 UTC 2018
It is good that you do that and have had success. I do also urge you to
report on the NFB Rideshare page, www.nfb.org/rideshare-test. That page and
survey are mandated by the settlement between Uber and the NFB. Reports from
the surveys obtained from that page help a great deal in insuring we have
better success with Uber in the future. Same goes for Lyft.
Best Regards,
Michael Hingson
-----Original Message-----
From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Yiska via NAGDU
Sent: Saturday, December 15, 2018 7:26 PM
To: NAGDU Mailing List, the National Association of Guide Dog Users
<nagdu at nfbnet.org>
Cc: Yiska <ichoosechrist2 at gmail.com>
Subject: Re: [NAGDU] Uber phone number and refund.
I have always got a phone call from uber if I have a service dog issue. I
fill out the info on service dog denial section near where you rate the
driver. I hope that helps.
Yiska
On Sat, Dec 15, 2018, 20:19 Howard J. Levine via NAGDU <nagdu at nfbnet.org
wrote:
> Hi Just like to say that after spend good part of afternoon emailing
> and using the uber app I was able to get complete refund from Uber on
> my account. There is no way to talk to some one on phone I did find a
> phone nnumber for ther emergency is only for driver is case thay have
> an accident, people wher not happy I called number, but I did get help
> from them. You just can't talk to them at all. I am happy I was able
> to take care of this problem. Uber did the right thing in end.
>
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