[NAGDU] Booking Amtrak With a Service Animal

Jordan Gallacher jordangandbelto at gmail.com
Thu Jun 7 01:29:46 UTC 2018


Saw the same thing, and ahve the same thoughts as you.  I have actually had quite a few problems with Amtrak over the years especially with Amtrak asking questions they have no business asking about my dog.
Jordan

Sent from my iPhone

> On Jun 6, 2018, at 8:09 PM, Buddy Brannan via NAGDU <nagdu at nfbnet.org> wrote:
> 
> Howdy,
> 
> Amtrak is doing something new lately. At least, since last time I booked with them about a year ago, anyway. In their online booking process, you can book as a person with a disability. They ask if you’ve got a visual disability, hearing, or mobility. That’s not new. The new part has to do with asking if you use a service dog. If, says the website, you use a large breed (GSD, lab, etc.), you are asked to make reservations by phone. 
> 
> I can definitely make a reservation and not disclose, or not disclose my service animal. Still, it seems to me that these questions aren’t exactly legal. What am I missing?
> 
> —Buddy
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