[NAGDU] difficulty with completing form for traveling with my guide dog

[mike at michaelhingson.com]

After you learn more, what an interesting opportunity for a newspaper
article.

-----Original Message-----
From: NAGDU On Behalf Of Elizabeth Campbell via NAGDU
Sent: Sunday, February 21, 2021 1:16 PM
To: NAGDU Mailing List, the National Association of Guide Dog Users
<nagdu at nfbnet.org>
Cc: Elizabeth Campbell <batescampbell at gmail.com>
Subject: Re: [NAGDU] difficulty with completing form for traveling with my
guide dog

Thanks Mike that is what I thought concerning the airlines implementing
these forms.
I will pursue this with reservations and with the disabilities helpdesk I
will let you all know what I find out

On Sun, Feb 21, 2021 at 1:47 PM Mike Hingson via NAGDU <nagdu at nfbnet.org>
wrote:

> Susan,
>
> Not totally correct. Each airline must, or not, implement the forms 
> and they each need to do that in whatever way they wish. So, if the AA 
> form is not accessible, that is on American.
>
>
> Best Regards,
>
>
> Michael Hingson
>
> -----Original Message-----
> From: NAGDU On Behalf Of Susan Jones via NAGDU
> Sent: Sunday, February 21, 2021 11:39 AM
> To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
> <nagdu at nfbnet.org>
> Cc: sblanjones11 at sbcglobal.net
> Subject: Re: [NAGDU] difficulty with completing form for traveling 
> with my guide dog
>
> During the town hall, I believe Raul indicated that the D O T form was 
> completely accessible, and you can fill that out, save copies and take 
> them with you.
> But I would *definitely* put American on the spot, since they rejected 
> their own form, which you went to a lot of trouble to complete.
>
> Susan
>
> sblanjones11 at sbcglobal.net
>
>
> -----Original Message-----
> From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Elizabeth Campbell 
> via NAGDU
> Sent: Sunday, February 21, 2021 2:03 PM
> To: NAGDU Mailing List, the National Association of Guide Dog Users 
> <nagdu at nfbnet.org>
> Cc: Elizabeth Campbell <batescampbell at gmail.com>
> Subject: [NAGDU] difficulty with completing form for traveling with my 
> guide dog
>
> Hello everyone,
> I am flying to Colorado a week from Monday on American Airlines, and 
> I've tried twice to complete the form that American is now requiring 
> in order to travel with my guide dog. The airline rejected the forms 
> each time I submitted them although I worked with Aira agents to make 
> sure the paperwork was completed properly.
> When I was filling out the documentation, I used the latest versions 
> of JAWS, Windows 10 and Adobe DC. I completed most of the form without 
> assistance, but needed to get help from Aira on filling in the rabies 
> vaccination dates and with adding my signature.
> I got emails from American stating I needed to resubmit the form with 
> the boxes checked, the vaccination dates and my signature. The Aira 
> agents told me that there is a calendar drop down which isn't 
> accessible with JAWS. I was able to read the calendar using NVDA, but I
couldn't fill in the dates.
> I also needed help from Aira to add my signature.
> During our town hall, I remember someone stating that she filled out 
> the form for flying on American.
> I can't figure out what I am doing incorrectly since I've gotten 
> confirmation when working with Aira agents that all of the necessary 
> information is complete.
> Thanks in advance for help and suggestions.
> I sent an email to the American disability desk, but havent' heard 
> back yet.
>
> Best,
>
> Liz
>
>
>
> --
> Elizabeth Campbell
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--
Elizabeth Campbell
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