[nfb-talk] Facebook's Photo ID System Inaccessible to the Blind

[Gloria Whipple]

I agree fully!

Gloria Whipple

-----Original Message-----
From: nfb-talk [mailto:nfb-talk-bounces at nfbnet.org] On Behalf Of Mike
Freeman
Sent: Sunday, December 09, 2012 16:58
To: 'Eddie Salcido'; 'NFB Talk Mailing List'
Subject: Re: [nfb-talk] Facebook's Photo ID System Inaccessible to the Blind

Eddie:

What have I done about it? Stayed off Facebook, Twitter, LinkedIn or any
other such time-wasters! (grin)

Mike


-----Original Message-----
From: nfb-talk [mailto:nfb-talk-bounces at nfbnet.org] On Behalf Of Eddie
Salcido
Sent: Sunday, December 09, 2012 4:38 PM
To: NFB Talk Mailing List
Subject: [nfb-talk] Facebook's Photo ID System Inaccessible to the Blind

Hello NFB Members.  Here is the issue.  I attempted to log into facebook on
Thursday morning and incorrectly typed in my password.  I was then presented
with a photo identification system as an added layer of security that
requires the user to look at a picture of a friend, then identify that
friend by checking a radio button with the friend's name who matches the
photo.  Obviously, this system totally locks out blind people and I have
submitted several reports to the accessibility page of facebook,
predictably, with no results.  No phone support is available and I was
wondering if any of you have had this problem.  If so, what have you done
about it?  Getting sighted assistance does not solve the problem if one has
even several dozen friends because neither the blind person or a sighted
assistant knows what everyone on your facebook page looks like.  Any
suggestions would be appreciated.
Eddie
P.S.  I am using JAWS 13 with Firefox 17 and Windows XP.
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